Senior Frontend Engineer - Consumer Onboarding

As a Senior Frontend Engineer at Wise, your key responsibilities will include collaborating with product, design, and analytics teams to create an exceptional onboarding experience for customers. You'll be tasked with ensuring the quality and health of the frontend services while scaling these systems to accommodate high traffic. Additionally, you'll mentor junior engineers and play a vital role in shaping the technical roadmap of your team.

To apply for the Senior Frontend Engineer role at Wise, you should have experience in building scalable and performant systems, particularly using React and JavaScript/TypeScript. Familiarity with modern testing frameworks and CI tools is also important. A strong product mindset focusing on user experience and excellent communication skills are essential, as you'll need to articulate complex technical concepts to non-technical audiences.

The onboarding team at Wise is crucial in creating a positive first impression for new customers. By developing user-friendly systems and experiences, the team ensures that onboarding is easy and engaging, which helps customers quickly understand how to use Wise’s services to meet their cross-currency needs. Your efforts will directly impact customer satisfaction and retention.

At Wise, the work environment is collaborative and inclusive. You will be part of a diverse team that values different perspectives and backgrounds. The company encourages continuous learning and professional growth, so you'll find ample opportunities for mentorship and skill development alongside your tech-savvy peers.

Wise's technology stack for frontend development includes modern frameworks like React, along with tools for testing and continuous integration. You'll also have the chance to work with analytics tools and explore newer frameworks like Next.js, ensuring that you stay ahead in the fast-evolving tech landscape.

When answering this question, focus on specific projects where you've used React to create scalable solutions. Discuss the architecture you implemented, performance optimization techniques, and how you ensured easy maintenance and scalability as user traffic increased. This will demonstrate both your technical knowledge and hands-on experience.

Discuss your approach to quality assurance, including the use of unit tests, integration tests, and any automated testing frameworks you are familiar with. Emphasize your experience with continuous integration and version control systems, as these are vital in maintaining high standards throughout the development process.

Share examples of how you've used user feedback, analytics, or design thinking to inform your development decisions. Your answer should showcase your ability to empathize with users and your commitment to delivering a product that meets their needs effectively.

Highlight your communication skills and some collaboration tools you’ve used (e.g., Slack, Jira). Discuss specific experiences where you resolved conflicts or aligns on priorities successfully by fostering an open dialogue with product, design, and backend teams.

Use this question as an opportunity to share a technical challenge relevant to your role as a frontend engineer. Describe the problem, your thought process in identifying a solution, and the successful outcome, emphasizing your problem-solving and analytical skills.

Talk about techniques you've implemented for performance optimization, such as code splitting, lazy loading, or optimizing render cycles. Use quantitative metrics to show impacts you've made on performance.

Share your passion for ongoing learning through resources like online courses, tech blogs, conferences, or community meetups. Discuss a couple of recent technologies you’ve explored and how they can be relevant to the work you'd be doing at Wise.

Emphasize your openness to constructive criticism and the importance of code reviews in your development process. Explain how you incorporate feedback into your work and your process for iterating based on team input.

Discuss how you approach mentorship by providing constructive feedback and guidance. Share specific examples of how you've helped junior team members grow technically and professionally, focusing on fostering an environment that encourages questions and collaboration.

This is your chance to connect your personal values and excitement for the company's mission. Share your motivation for making financial services accessible to everyone and how you align with Wise’s commitment to customer experience and innovative technology.