Account Management -Restaurants

About the team:The Enterprise team is responsible for acquiring and developing the largest restaurant groups in North America. This role is crucial for our growth and success in all markets.About the role:As an Enterprise Account Management Sr. Associate, you will develop growth plans and oversee the day-to-day execution for a portfolio of brands. This role involves data analysis, operational insights, and relationship management. You will report to the Engagement Manager on our US Post-Sale Restaurant team in our Enterprise organization. This role is expected to be 100% remote with the opportunity for hybrid work in the future.• Strategize Vision:• Engage partners in growth strategy conversations• Introduce and execute new product opportunities to increase partner revenue• Execute co-marketing campaigns to promote the company partnership• Relationship Management:• Develop and foster partner relationships• Conduct Quarterly Business Reviews with partners• Determine and prioritize merchant needs• Operational Excellence:• Serve as the primary point of contact for all issues• Drive operational improvement with partners• Ensure high-quality experience for customers• Collaborate with cross-functional teams to enhance merchant experienceYou're excited about this opportunity because you…• Love working directly with clients and building long-term relationships• Are a problem solver with a bias for action• Are organized and detail-oriented• Enjoy both hands-on work and strategic thinking• Thrive in a fast-paced environment• Have grit and perseverance• Hold high standards and take initiativeQualifications• 3-5+ years of experience in consulting, client success, account management, or sales• Proven success working in cross-functional teams• Excellent communication and interpersonal skills• Bachelor's degree requiredNice To Haves• Experience in high-growth or early-stage startups• Knowledge of marketplaces, operations, logistics, or unit economics• Proficiency in analytics and visualization tools (e.g., Sigma, Tableau, Excel)• Knowledge of CRM software (e.g., Salesforce)Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.