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Warehouse Supervisor

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

  • Prepare daily and weekly reports for management.
  • Handle the transactional process from factory to customer distribution or retail center while being supervised by a manager. Make routine decisions using pre-determined alternatives on matters that have a light to moderate impact on business operations.
  • Track and resolve shipping, warehouse, and carrier shipping errors, as well as claims for damaged products. Follow general guidelines and seek manager authority for exceptional or high-cost deviations.
  • Manage products within the warehouse facility.
  • Act as the key liaison between SEA SCPs and 3PL by coordinating bundling, rework, and special requests from SCPs.
  • Troubleshoot any issues with the WMP (SAP WMS) system and work closely with MIS.
  • Investigate and resolve all inventory discrepancies between systems.
  • Test, train, and implement new processes in SAP WMS.
  • Conduct bi-annual physical inventories at the finished goods warehouses.
  • Perform all necessary inventory adjustments in SAP GMP, including monthly warehouse adjustments, model swaps, and approved adjustment requests from SCP PUMI.
  • Serve as the project coordinator for various operations projects.

Qualifications

  • Bachelor’s Degree preferred, High school GED required
  • 3+ years of experience in inventory control in a high volume 3PL warehouse environment in the logistics industry
  • SAP, TMS and WMS system experience required
  • Physical ability to move and lift objects as required.
  • Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
  • Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
  • Excellent analytical skills and strong prioritization skills
  • Excellent problem-solving skills, organizational and multitasking abilities
  • Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
  • Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
  • Extremely strong customer focus with an entrenched “Can-Do” attitude
  • Experience / knowledge of freight processes including dispatch and inbound preferred
  • Leadership and supervisory experience.
  • Knowledge of safety regulations and best practices in warehouse operations.
  • Attention to detail and a commitment to accuracy in inventory tracking.
  • Travel %: up to 10% throughout the U.S.

Physical Demands:

·         The position requires the ability to talk and hear while performing the duties of this job.

·         The position requires the ability to stand, walk, use hands to handle or feel, and reach with hands and arms. 

·         The position requires dexterity to write and use computer keyboard and mouse.

·         This position requires the ability to occasionally lift office products, materials and supplies, up to 50 pounds.

Additional Information

All your information will be kept confidential according to EEO guidelines.

*****NO C2C******

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Supervisor, Woongjin, Inc

At Woongjin Inc., based in Chicago, IL, we are on the lookout for an energetic and detail-oriented Warehouse Supervisor to join our rapidly growing team. This role is critical as you will oversee the daily operations of our warehouse, ensuring smooth processes from production to customer delivery. As a Warehouse Supervisor, you will prepare insightful daily and weekly reports for management, operate within SAP WMS, and troubleshoot any system-related issues. Your keen analytical skills will help you track and resolve shipping errors and inventory discrepancies, making sure our operations run like a well-oiled machine. You’ll be the vital liaison between suppliers and our warehouse, ensuring that special requests and rework tasks are handled without a hitch. Your leadership skills will shine as you coordinate projects and conduct bi-annual inventories with accuracy. Your ability to build relationships and problem-solve will keep our workforce motivated and engaged, showcasing your “Can-Do” attitude that’s fundamental to our service ethos. If you have a background in logistics, particularly in high-volume 3PL environments, we would love for you to bring your expertise to our team. Join us at Woongjin Inc. and be part of our mission to provide exceptional services while promoting a sense of responsibility and servant leadership!

Frequently Asked Questions (FAQs) for Warehouse Supervisor Role at Woongjin, Inc
What are the key responsibilities of a Warehouse Supervisor at Woongjin Inc.?

The Warehouse Supervisor at Woongjin Inc. is responsible for managing daily warehouse operations, preparing reports for management, and serving as the liaison between suppliers and our facility. This role includes resolving shipping and inventory discrepancies, overseeing warehouse staff, and ensuring compliance with safety regulations.

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What qualifications are necessary to apply for the Warehouse Supervisor position at Woongjin Inc.?

To be considered for the Warehouse Supervisor position at Woongjin Inc., candidates should have at least a High School GED with a Bachelor's Degree preferred, along with 3+ years of experience in inventory control in a 3PL warehouse environment. Familiarity with SAP, TMS, and WMS systems is required, as is the ability to effectively communicate and manage multiple tasks.

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How does Woongjin Inc. support the professional development of Warehouse Supervisors?

Woongjin Inc. fosters a supportive environment for the professional development of Warehouse Supervisors by encouraging training programs and process implementation in SAP WMS. Supervisors are also actively involved in project coordination, allowing them to enhance their leadership and problem-solving skills.

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What is the working environment like for a Warehouse Supervisor at Woongjin Inc.?

Warehouse Supervisors at Woongjin Inc. enjoy a dynamic working environment that combines leadership with hands-on management. The role requires physical activity like standing and lifting, while also demanding strong analytical and organizational skills to keep operations efficient and accurate.

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What is the typical career path for a Warehouse Supervisor at Woongjin Inc.?

A Warehouse Supervisor at Woongjin Inc. can expect to advance into higher managerial roles within logistics operations, or specialize further in inventory management or project coordination. Woongjin Inc. values employee growth and often promotes from within, creating opportunities for long-term career development.

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Common Interview Questions for Warehouse Supervisor
Can you describe your experience with inventory control systems as a Warehouse Supervisor?

In addressing this question, emphasize your experience with inventory control software, particularly SAP WMS. Discuss specific examples of how you've managed inventory discrepancies and the impact your actions had on operational efficiency.

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How do you prioritize tasks in a fast-paced warehouse environment?

To answer this, provide examples of past scenarios where you assessed urgent issues while managing ongoing tasks. Highlight the strategies you utilize to ensure productivity and efficiency in daily operations.

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What safety regulations do you follow in the warehouse?

Discuss your knowledge of OSHA regulations and any specific safety protocols you've implemented in previous roles. Use examples to demonstrate your commitment to maintaining a safe working environment for all staff.

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Tell me about a time you resolved a significant shipping issue.

Provide a detailed account of a shipping problem you encountered, the steps you took to resolve it, and the outcome. Emphasize your problem-solving skills and ability to communicate effectively with external partners.

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How do you handle conflicts among warehouse staff?

Frame your response around your conflict-resolution skills. Provide a specific example of a disagreement that arose in your team and how you facilitated a positive resolution while maintaining team morale.

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What tools do you utilize for reporting and data analysis?

Discuss the software and tools you’re familiar with, such as Excel for data analysis using v-lookups and pivot tables. Mention how these tools help streamline reporting processes for management.

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What strategies do you use for effective team collaboration?

Detail your approach to fostering teamwork, whether through regular meetings, clear communication channels, or team-building activities. Provide examples of how these strategies improved collaboration in your past roles.

Join Rise to see the full answer
Describe your experience with vendor management.

Share examples of how you've successfully managed relationships with vendors or 3PL partners. Emphasize your communication skills and ability to negotiate effectively for better service delivery.

Join Rise to see the full answer
How do you approach training new employees in the warehouse?

Discuss your training methods and how you ensure new employees are well-integrated into the operations. Highlight the importance of effective orientation for enhancing productivity and reducing errors.

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What motivates you in a Warehouse Supervisor role?

Focus on your passion for logistics and operations management, emphasizing a desire to lead teams effectively and see improvements in workflow and inventory accuracy as key motivators.

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Founded in 1980, Woongjin Group is an investment holding company with businesses in education, publishing, food, IT, and other industries. It is based in Seoul, South Korea.

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Full-time, on-site
DATE POSTED
January 6, 2025

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