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Community Ambassador- Limited Term

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?


If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.


At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

 

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

 

 

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.


Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.



This position is reliant upon funding and may be subject to modification or termination based on resource availability.



World Relief Quad Cities is seeking qualified applicants for a full-time Arabic speaking Community Ambassador for WRQC clients resettled in the Quad Cities. The Community Ambassador will provide culturally and linguistically appropriate support to clients through interpretation for World Relief services, community outreach, and referrals/education as needed. 

This is a limited-term position funded through a grant agreement until 9/30/25 and contingent upon funding extension.


ROLE & RESPONSIBILITIES:
  •  Act as Point of Contact for Arabic speaking WRQC clients with questions or referral needs 
  •  Interpret for meetings and appointments at WR offices and offsite in person and over the phone   
  • Assist WRQC staff by reminding clients of appointment details via phone call, voice message, or text message   
  • Advise to other WR staff on culturally and linguistically appropriate services   
  • Conduct Home Trainings and Cultural Orientations for new arrivals in their homes 
  •  Act as a liaison between Arabic speaking communities and WR regarding current and future needs and services   
  • Collaborate and work closely with all other WR staff and departments to achieve program goals   
  • Maintain client confidentiality in accordance with WRQC policies 
  •  Document services provided via Microsoft Dynamics 
  •  Translate documents from English to Arabic as needed 


JOB REQUIREMENTS:


PREFERRED QUALIFICATIONS:
  •    Trilingual ability preferred 
  • Strong written and oral communication skills in both English and Arabic   
  • Ability to prioritize work in a fast-paced environment 
  •  Ability to work with minimum supervision and work through challenges efficiently 


$17 - $19 an hour
Compensation is commensurate with experience.

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

 

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

 

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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CEO of World Relief
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Myal Greene
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What You Should Know About Community Ambassador- Limited Term, World Relief

Are you looking to create a meaningful impact in your community? Then consider the role of Community Ambassador with World Relief in Moline, IL. If you're a compassionate individual who believes in advocating for the marginalized, this position might just be the perfect fit for you! World Relief, a renowned global Christian humanitarian organization, is on a mission to help vulnerable populations nationally and internationally. As a Community Ambassador, you will specifically support Arabic-speaking clients in the Quad Cities. Your role will involve interpreting, providing cultural orientation, and facilitating communication between Arabic-speaking communities and World Relief's services. You'll act as a vital point of contact, reminding clients of appointments, documenting services in Microsoft Dynamics, and translating important documents. Plus, your collaborative spirit will help you work closely with various departments to achieve program goals. This is more than a job; it’s an opportunity to serve the community and make a tangible difference in the lives of those who need it the most. If you have a mature Christian faith, bilingual abilities in Arabic and English, and a passion for empowering your church and community, we would love to hear from you. Join us as we strive to bring hope and support to the lives of the vulnerable!

Frequently Asked Questions (FAQs) for Community Ambassador- Limited Term Role at World Relief
What qualifications do I need to apply for the Community Ambassador position at World Relief?

To apply for the Community Ambassador position at World Relief, candidates must possess a mature Christian faith and a commitment to the organization's mission and values. Bilingual ability in Arabic and English is required, along with strong communication skills and the ability to work in a fast-paced environment with minimal supervision.

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What does a typical day look like for a Community Ambassador at World Relief?

A typical day for a Community Ambassador at World Relief includes providing interpretation services for Arabic-speaking clients, engaging in community outreach, and offering crucial support such as reminders of appointments and conducting cultural orientations. Your role will also include collaborating with various staff and documenting services provided.

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How does the Community Ambassador role support the Mission of World Relief?

The Community Ambassador role directly supports World Relief's mission by acting as a bridge between Arabic-speaking communities and the organization. In this position, you will advocate for and empower clients, helping them navigate services and access the support they need to thrive in their new environment.

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What benefits can I expect as a Community Ambassador at World Relief?

As a Community Ambassador at World Relief, you can expect a competitive salary ranging from $17 to $19 per hour, depending on experience. Additionally, the organization offers a comprehensive benefits package, including health programs recognized with the Gold-level Cigna Healthy Workforce Designation, as well as an employee discount program.

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What is the work environment like at World Relief for a Community Ambassador?

World Relief fosters a collaborative and supportive work environment. As a Community Ambassador, you will engage with passionate colleagues dedicated to humanitarian causes. The organization values open communication, teamwork, and the ability to carry out its mission in various community settings.

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Is the Community Ambassador position at World Relief permanent?

The Community Ambassador position at World Relief is currently a limited-term role, funded through a grant agreement, which may last until September 30, 2025. Employment is contingent upon the availability of funding and program needs, providing an opportunity for meaningful work during this pivotal time.

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What skills are essential for succeeding as a Community Ambassador at World Relief?

Essential skills for a Community Ambassador include strong bilingual communication skills, cultural competency, and the ability to build trust with clients. Moreover, organizational skills, adaptability to a fast-paced environment, and a personal commitment to the mission of World Relief are critical for success.

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Common Interview Questions for Community Ambassador- Limited Term
How do you handle cultural differences when working with diverse populations?

It's important to approach cultural differences with respect and understanding. In my experience, actively listening and being open to learning about clients' backgrounds has facilitated stronger communication and trust. I would emphasize the value of cultural humility and adaptability in addressing diverse needs.

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Can you describe a time when you advocated for a vulnerable community member?

In my previous role, I encountered a client struggling to access essential services. I took the initiative to meet with the service providers and communicated the client's needs clearly, ensuring that they received the appropriate assistance. Advocacy means elevating the voices of those who may not be heard.

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What motivates you to work with humanitarian organizations like World Relief?

My motivation stems from a strong desire to make a positive impact and help those affected by crises. I resonate deeply with World Relief's mission to empower vulnerable communities and believe that everyone deserves access to support and resources that promote their well-being.

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Describe your experience with bilingual communication in a professional setting.

In my past positions, I frequently used my bilingual skills to interpret for clients during meetings, ensuring they understood vital information and could express their needs effectively. I find that being bilingual enhances relationships and fosters a comfortable environment for open dialogue.

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What strategies do you use to manage your time effectively in a fast-paced environment?

To manage my time effectively, I prioritize tasks based on urgency and importance. I utilize tools like calendars and checklists to stay organized and regularly assess my progress to adjust my plan as needed. This approach ensures I stay focused and responsive to clients' needs.

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How would you approach building trust with new arrivals in your community?

Building trust starts with showing empathy and respect. I would engage with new arrivals in a supportive manner, actively listen to their concerns, and provide consistent communication. Establishing a welcoming environment helps clients feel safe in sharing their experiences and needs.

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In what ways do you ensure client confidentiality in your work?

Maintaining client confidentiality is crucial in human services. I follow established policies and guidelines to protect sensitive information and ensure that any discussions regarding clients occur in secure environments. Upholding privacy builds trust and allows clients to feel safe seeking help.

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How do your personal values align with the mission of World Relief?

My personal values of compassion, justice, and service strongly align with World Relief's mission. I believe in advocating for those who are marginalized and vulnerable, and my commitment to helping others has always inspired my professional journey in humanitarian work.

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Describe any challenges you might face when interpreting for clients and how you would overcome them.

Challenges can include cultural nuances or misunderstandings during interpretation. To address these issues, I would clarify the context when necessary and provide culturally relevant information to ensure accuracy in communication, keeping the client's best interests at the forefront.

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What impact do you hope to have in the role of Community Ambassador at World Relief?

In the role of Community Ambassador, I hope to foster a supportive environment for Arabic-speaking clients, empowering them as they navigate their new lives. I aim to facilitate meaningful connections between these clients and the services they need, creating a pathway for positive community integration.

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World Relief is a nonprofit Evangelical Christian humanitarian organization, the humanitarian arm of the National Association of Evangelicals and a leading refugee resettlement agency headquartered in Baltimore, Maryland.

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Full-time, on-site
DATE POSTED
November 24, 2024

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