Education Coordinator ( Part-time)

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

 World Relief Spokane seeks an Education Support (EC) Coordinator This role is designed to expand the capacity of the Integration and Wellness Team through the Education Service Center to provide Extended Cultural Orientation opportunities to refugee and other immigrant communities, which will empower participants to thrive in their new community and expand their economic opportunities. The essential functions in the educational field consist of planning and preparing the content of learning opportunities, facilitating logistics, training and supporting volunteers who are also involved in the provision of learning opportunities. The member will also be involved in goal setting with participants, data entry, and analysis, and will also contribute to reporting.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The Education Coordinator (EC) plans, coordinates, and provides feedback on group-based educational activities that provide knowledge and skills to new arrivals, creating an encouraging environment and thus fostering their stability and self-sufficiency which will facilitate their integration with the community and their new reality. 

• Extended Cultural Orientation 
• Organizational:
• Contributes to the Management of the Educational Services Center in the construction, review and updating of the Annual Strategic Plan, Quarterly Plans and weekly meetings, contributing ideas that contribute to the improvement of the service offered.
• Assists in writing quarterly reports (narrative, data, financial) for grantors, donors, and volunteers.
• Be open to continuous learning and willing to assist in any other daily activities at the Educational Center. 
• Familiarize yourself with the guidelines and program requirements for the Preferred Communities (CP) grant.   
• Participate in required department and staff meetings. 
• Participate in required PC meetings and trainings, including travel to the annual national conference.
• Work closely with the other members of the PC team to ensure that clients are progressing towards goals. 
• Work with community partners, the ambassador team, and the administrative associate to provide courses to newcomers. 

• Planning, Coordination and Evaluation:
• Create an encouraging and supportive environment that fosters learning and encourages clients to work toward self-sufficiency.
• Educate customers on topics you are knowledgeable about in a relevant and engaging way   

• Planning: 
• Create quarterly calendars and schedule based on the Annual Strategic Plan where courses and filtering criteria previously discussed in planning meetings with management and the work team are determined.
• Adapt the expanded cultural orientation curriculum to meet the needs of the local refugee population, including the collection and/or creation of additional materials and resources relevant to the local context, such as PowerPoint presentations, content-related videos, and tools and trainings from local community-based organizations.
• Schedule speakers from community-based and public and private organizations who will present on relevant topics, then train presenters to make culturally and linguistically relevant presentations for refugees who may have little or no prior education or literacy skills.
• Assist in the planning and organization of Quarterly Briefings and substitute for Management when required.   

• Coordination:
• Organize integration classes and ensure these runs smoothly for clients and presenters, troubleshooting technical issues during presentations as needed. 
• This includes room reservations and organization of materials and equipment.

• Support:
• Collect signatures and update them on the computer daily
• Prepare and distribute learning materials and support supplies to each client, including translated resources when available, either in person or via WhatsApp.
• Contribute to volunteer orientation
• Work in conjunction with the volunteer department to ensure the contribution of volunteers to the activities of the educational center, more specifically for support with transportation, childcare, interpreters, course facilitators and logistics. 
• Work in conjunction with the Education Center Management to define the needs for recruiting interpreters.
• Responsible for monitoring and maintaining constant communication with interpreters once they have been recruited.
• Any decision to change involving community ambassadors, staff members, or interns will need to be notified in advance to management to ensure excellent communication between departments of the organization.
• Coordinate together with the Management of the Education Center the Certificate Awards Ceremonies.
• Familiarize yourself with community resources that can be used by patrons and cultivate relationships with them, and then work with these organizations to help patrons obtain needed resources, such as library resources. 

• Evaluation:
• Create and use assessment tools to monitor clients' progress toward goals, including post-presentation feedback and quarterly evaluation
• Use systems to track barriers/skills/needs, vulnerabilities, attendance, engagement, goals met, and customer feedback.   

• Administrative:
• Assist with client recruitment, eligibility assessment, enrollment, client notes, and case closure (includes client closure letter).
• Update databases and forms as needed to maintain proper record keeping.   

• Logistics:
• Design flyers or brochures for courses and distribute them via text messages, email, WhatsApp groups, CA, case managers, Z-Chitchat
• Contribute to logistical plans arising from daily or special activities.
• Collaborate in maintaining the order and cleanliness of the general services area of the department.

• Self-start
• Excellent communication skills, both orally and in writing
• Ability to facilitate a group in person and/or virtually 
• Ability to complete tasks independently, thoroughly, and on time
• Experience in resolving various glitches and technology issues on a variety of devices, such as laptops, tablets, projectors, speakers, software and hardware connected to the devices, 
• Ability to communicate well and work closely with a team 
• Ability to use Windows and Microsoft software (including Word, Outlook, Teams, and PowerPoint), Zoom, and WhatsApp.   
• Experience in building and delivering presentations 

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Experience working interculturally and with pre-literate and/or non-native English speakers
• Bachelor's degree or higher in education
• Experience in teaching or group facilitation 
• Familiar with community resources in the local area
• Valid drivers license, access to a vehicle required

World Relief offers a competitive benefits package (25 hours + per week):

- Medical, Dental, Vision

- Offer 16 company Paid Holidays + 4 additional Personal days per year!

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

- FSAs: Medical & Dependent Care, & Commuter Funding

- Supplemental Life Insurance (employee, spouse, and children)

- Critical Illness, Hospital Indemnity, and Accident insurance policies

- Legal Shield Insurance

World Relief pays 100% for eligible employees:

- Group Term Life (employee, spouse, and children)

- Long Term & Short-term Disability

- Accidental Death and Dismemberment (AD&D)

- Long Distance Travel Insurance

World Relief offers a competitive benefits package for Part-time positions (less than 25 hours per week): 

- Offer 16 Paid Holidays

- Sick time available as required by state/local law

All part-time employees are eligible for the following benefits:

- Employee Assistance Program (EAP)

World Relief - Retirement:

- Eligibility: After 1000 hours in a year 

- Automatically enrolled at 4% 

- 401K & Roth through Fidelity 

- WR matches up to 4%, then an additional quarter percent up to 10%  

World Relief Discounts (Immediately Eligible):

- Verizon

- Pet Insurance through Nationwide

- Home and Auto insurance through Liberty Mutual

- Working Advantage Discount Program

- Active & Fit Gym Membership

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

·         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

·         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

·         The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT: 

·         General office setting. World Relief also offers hybrid and remote schedules for limited positions.

·         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

·         Year-end archiving activities involve repeated lifting and bending.

·         Physical, emotional and intellectual demands

·         Equipment used: Employee computer (desktop or laptop), printer, and copier.

·         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.