The Role
The Technical Account Manager (TAM) is responsible for managing delivery on our eCommerce and CMS accounts while partnering closely with our Development team. Reporting to the Director of Technical Account Management, this person is mainly responsible for collecting detailed business requirements and translating those requirements for web development.
This is a hybrid role, where you will wear several hats: program/project manager; product owner; business analyst; and QA. To succeed in this role, you should possess a natural analytical way of thinking and be able to explain technical concepts to non-technical users, along with strong interpersonal and communication skills. You will interact frequently with clients, assess requests, assign resources as necessary, and troubleshoot platform configurations.
At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.
We offer:
-Remote-first culture
-Unlimited PTO
-Extended Holiday break (Winter)
-Flexible schedules
-Work from anywhere options*
-100% paid parental leave
-401(k) matching
-Medical, Dental, Vision, Life, Pet Insurance
-Sponsored life insurance
-Short Term Disability insurance and additional voluntary insurance
-Annual Class Pass credits and more!
The anticipated annual salary for this role will range from $65,000- $80,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).
*This position may be performed remotely in most states within the US, with some exclusions
**We have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!
***This position is not eligible for immigration sponsorship
Important Notice: Beware of Job Scams
Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.
#LI-SD
#LI-Remote
Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Wpromote is looking for a visionary Senior Director of Performance Creative to spearhead innovation in campaign strategies and performance marketing.
Join Wpromote as an Affiliate Marketing Manager and play a key role in optimizing our clients' affiliate marketing strategies.
Join Sia as an Account Supervisor, where you'll enhance client partnerships and deliver impactful digital content solutions.
Join Rossum as a Technical Account Manager and empower customers to harness AI for business transformation.
As a Senior Manager, Client Success at Cashrewards, you'll spearhead strategies that drive commercial impact while leading a dedicated team focused on client retention and growth.
Join Jack Morton as an Account Director to shape extraordinary B2B tech events and grow client relationships.
Join ARO as an Account Manager to leverage your sales experience and drive growth in a vibrant technology-focused environment.
As an Associate Account Manager at Clean Earth, you'll expand our client base and manage key accounts while working remotely in the Dallas metro area.
As an Account Manager at Centerfield, you'll drive account growth and foster relationships in a dynamic remote work environment.
Step into your next career opportunity with U.S. Bank as an Account Onboarding Specialist, where you'll manage client accounts and ensure exceptional service delivery.
Join Zeotap as a Technical Account Manager and support customers in harnessing the power of their data through seamless platform implementation.
Join HUB International as an Account Manager, where you'll play a pivotal role in managing client relationships and maintaining service excellence in the insurance industry.
UAMS seeks a detail-oriented Contracts Analyst to oversee revenue contracts and deliver financial insights.
We're looking for an experienced Senior Manager of Client Success to optimize our agency partnerships at Infillion, a leader in the ad-tech industry.
Be at the forefront of cybersecurity as a Service Delivery Leader at Palo Alto Networks, where you'll guide strategic customer engagements to enhance their security posture.
Wpromote is a digital marketing agency that helps our clients Think Like A Challenger: from enterprise brands to fast-growing digital disruptors, we believe that the right marketing strategy can help every business connect with customers and drive...
85 jobsSubscribe to Rise newsletter