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Supervisor Technical Operations

Overview

Advanced Therapies is a leading global cell and gene therapy contract, testing, development, and manufacturing organization (CTDMO) that is dedicated to advancing the development and commercialization of cell and gene therapies. Our values include innovation, excellence, and collaboration, which are reflected in our mission to accelerate the development and availability of life-saving therapies for patients in need. 

 

Working at  Advanced Therapies means being part of a dynamic, fast-paced, and innovative environment where you will have the opportunity to work on cutting-edge technology and make a real difference in the lives of patients. Our culture is collaborative and supportive, with a focus on teamwork and continuous learning. 

 

As the Senior Supervisor Technical Operations, you will be Responsible for providing technical support to the manufacture of Master and Working Cell Banks and performing activities within production facilities to support manufacture of Cell & Gene Therapy products, and final product fills according to current Good Manufacturing Practices (cGMPs).

Responsibilities

  • Understands aseptic technique concepts
  • Monitors overall performance of aseptic technique ensuring compliance with standards
  • Identifies aseptic technique gaps and opportunities and implements improvements across assigned programs
  • Understands basic operations and functions of equipment
  • Understands the corrective/preventative maintenance and calibration of equipment
  • Works with vendor to understand and resolve issues
  • Understands basic solution and material preparation
  • Trains, coaches, mentors and manages performance of others performing solution and material preparation, analyzing results and resolving issues
  • Possesses technical knowledge and background in the pharmaceutical and biotechnology industry, specifically in cell and gene therapy
  • Trains, coaches and mentors others in technical knowledge and background in the pharmaceutical and biotechnology industry, specifically in cell and gene therapy
  • Possesses basic and fundamental engineering and mechanical knowledge and is able to apply in the manufacturing area demonstrating unit operational and end-to-end understanding
  • Trains, coaches, and mentors others with engineering and mechanical knowledge and how to apply to manufacturing area for unit operations and end-to-end understanding
  • Ideally, possesses basic and fundamental facility start-up experience
  • Ideally, trains, coaches, mentors others on facility start-up
  • Ideally, has participated in facility start-ups and may lead a subteam that requires leading, planning, coordinate, delegate and manage across assigned programs
  • Ideally, provides input into facility design
  • Trains, coaches, mentors and manages performance of technical transfer activities
  • Reviews protocols and provides input on other technical transfer documents
  • Understands the application of GMP concepts as the process develops during phases of technical transfer
  • Trains, coaches, mentors and manages performance of validation activities
  • Provides input and review validation documents
  • Has working knowledge of validation requirements
  • Identifies validation gaps and needs across assigned programs
  • Possesses basic and fundamental understanding of material related activities and execution
  • Subject Matter Expert (SME) on Master Control
  • Internal SME on some support systems (e.g. LIMS)
  • Trains, coaches, mentors and manages performance of others use of support systems
  • Acts as lead, member or Champion that helps to design the new system or of a systems improvement team
  • Understands the concept of and has performed or experience with manufacturing processes and methods
  • Trains, coaches, mentors and manages overall performance of manufacturing processes and methods ensuring compliance with standards
  • Possesses manufacturing end-to-end operational expertise
  • Identifies, participates, understands and able to explain the ‘why’ of acceptable and unacceptable practices; is able to make suggestions with options and recommend path forward and leads basic sessions to improve performance
  • Understands processes and recommends product/lot impact
  • Identifies process and method gaps and opportunities and implements improvements across assigned programs and site specific and teaches, coaches, mentors and manages performance of others to do the same
  • Performs basic and complex analysis, interprets, and draws conclusion of scientific and process data per good document practices
  • Communicates with internal and external stakeholders scientific and process data and recommends path for forward processing
  • Follows compliance and regulatory requirements and current Good Manufacturing Practices (cGMPs) and understands ‘why’ behind the regulations.  Able to train, coach, mentor and manage performance of others to do the same
  • Identifies, communicates, addresses and improves complex cGMP compliance and regulatory gaps and issues across assigned programs and site specific
  • Follows and executes Standard Operating Procedures (SOPs)
  • Trains, coaches, mentors and manages performance of others who execute SOPs
  • Revises, authors and reviews simple and complex SOPs
  • Standardizes and aligns SOPs
  • Improves the efficiency and execution of SOPs
  • Reviews and approves SOPs

Qualifications

Qualifications

  • HS Diploma or equivalent required and

7+ years relevant technical experience and min 3 years in a Lead/Leadership/Supervisory Role

  • BS/BA in Science related field preferred; or combination of relevant Experience & Education

Knowledge / Skills / Abilities:

    • Ability to accurately and reproducibly perform arithmetic calculations including fractions, decimals and percentages and basic algebraic and geometric calculations.
    • Clarity of vision at near and mid-ranges (less than 20 feet), depth perception and ability to identify and distinguish colors.
    • Must be able to work in Lab setting with  Biohazards /various Chemicals
    • Must be able to wear appropriate clean room attire (i.e. surgical masks) and all Personal Protective Equipment (PPE).
    • Works in production environment with exposure to latex and bleach.  Potential exposure to noise and equipment hazards (i.e. vacuum pumps, pressurized vessels), dangerous materials (i.e. chemicals, solvents, pathogens), freezer burns, allergens and strong odors. 
    • Based on work assignment, may be recommended to have medical testing in accordance with the company’s Occupational Health Program. 
    • Holiday and shift work often required based on manufacturing schedule as determined by Management.
    • Proficient in Oral & Written communication skills

Advanced Therapies

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.”

 

 

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supervisor Technical Operations, WuXi AppTec

Are you ready to take the lead in the innovative world of cell and gene therapy? At Advanced Therapies, we're on the lookout for a passionate Supervisor Technical Operations in Philadelphia. Here at Advanced Therapies, we are pioneers in the field, dedicated to developing transformative therapies that save lives. In this role, you will be at the forefront, providing crucial technical support for the manufacture of Master and Working Cell Banks while overseeing production activities that adhere to current Good Manufacturing Practices (cGMPs). Your ability to monitor aseptic techniques and identify areas for improvement will make a significant impact on our production quality. You'll have the chance to mentor a team, sharing your expertise in the pharmaceutical and biotechnology industry. Your experience and insights will guide others in mastering operational processes, from facility start-up to validation activities. Whether it’s optimizing our SOPs or training your colleagues on engineering principles and methodologies, every day will present a new opportunity for growth and collaboration. As a Supervisor Technical Operations at Advanced Therapies, you'll not only be shaping the future of therapies but also enhancing the health and well-being of countless patients. So if you're looking to join a dynamic and fast-paced environment where your passion for excellence and innovation can shine, we want to hear from you!

Frequently Asked Questions (FAQs) for Supervisor Technical Operations Role at WuXi AppTec
What are the primary responsibilities of the Supervisor Technical Operations at Advanced Therapies?

As a Supervisor Technical Operations at Advanced Therapies, your key responsibilities include providing technical support for the manufacture of Cell & Gene Therapy products, monitoring compliance with aseptic techniques, and mentoring team members in pharmaceutical and biotechnology practices. You will be involved in all stages of production, from preparation of solutions to overseeing complex validation activities, ensuring that our manufacturing processes adhere to cGMPs.

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What qualifications are required for the Supervisor Technical Operations position at Advanced Therapies?

To be considered for the Supervisor Technical Operations role at Advanced Therapies, candidates must possess at least a high school diploma along with 7+ years of relevant technical experience, including a minimum of 3 years in a supervisory role. A BS/BA in a science-related field is preferred. Additionally, a solid grasp of engineering principles, experience in cleanroom environments, and an understanding of compliance and regulatory requirements are essential.

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How does Advanced Therapies promote a collaborative work environment for Supervisors in Technical Operations?

At Advanced Therapies, collaboration is one of our core values. As a Supervisor Technical Operations, you will work closely with a diverse team, encouraging open communication and knowledge sharing. The culture promotes teamwork through structured mentorship programs where you can train and coach others while also learning from your peers. We believe in fostering an environment that continuously inspires innovation and supports professional development.

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What technical skills are necessary for success as a Supervisor Technical Operations at Advanced Therapies?

As a Supervisor Technical Operations at Advanced Therapies, strong technical skills in areas such as aseptic techniques, equipment calibration, and validation processes are crucial. You should be comfortable performing complex analyses of scientific data, expressing a solid understanding of cell and gene therapy manufacturing methods, and guiding team members in refining these skills to meet our production excellence standards.

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What career development opportunities exist for a Supervisor Technical Operations at Advanced Therapies?

Career development is a priority at Advanced Therapies. As a Supervisor Technical Operations, you will have access to various training programs aimed at enhancing technical knowledge and leadership skills. There are also opportunities for advancement within the company, particularly for those who excel in mentoring others and driving improvements in production processes. By continuously learning and expanding your expertise, you can pave your way toward higher leadership roles.

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Common Interview Questions for Supervisor Technical Operations
Can you explain your experience with cGMP compliance in a manufacturing setting?

In my previous roles, I've ensured adherence to cGMP by regularly reviewing SOPs, conducting training for team members, and participating in audits. I understand the importance of compliance in maintaining product quality and patient safety. My approach is to foster a culture where every team member is aware of and committed to compliance standards.

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How do you handle conflicts within your team during high-pressure situations?

My approach to conflict resolution in high-pressure situations involves open communication and active listening. I try to understand all perspectives and create a collaborative solution. If needed, I facilitate discussions to help team members express their views while keeping the focus on our shared goals and the high-quality standards set for our operations.

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What methods do you use to train and mentor new employees?

I believe training should be tailored to each individual's learning style. I usually start with a structured onboarding plan that includes both theoretical knowledge and hands-on training. I encourage new employees to ask questions and provide regular feedback, which helps in building their confidence and competence in their roles.

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Describe a time when you identified a gap in a process. What steps did you take to address it?

In a recent project, I noticed inefficiencies in the material prep stage that caused delays. I conducted a thorough analysis and gathered input from my team. Together, we brainstormed solutions, implemented a new tracking system for material inventory, and subsequently reduced lead times by 20%. This enhancement also fostered a more proactive attitude among the staff.

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How do you ensure your team adheres to safety protocols?

I prioritize safety by conducting regular training sessions focused on safety protocols and the use of personal protective equipment. Additionally, I encourage team members to participate actively in safety meetings, where we can discuss best practices and any areas of concern. Being proactive in communication not only keeps everyone safe but also increases our overall efficiency.

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What key performance indicators do you track to measure team performance?

I typically track KPIs such as production output rates, compliance audit results, and error rates in manufacturing processes. Additionally, I measure team engagement through feedback scores and professional development progress. By analyzing these metrics, I can identify areas for improvement and ensure we continuously meet our operational targets.

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Can you explain the importance of aseptic techniques in your previous roles?

Aseptic techniques are critical in my previous roles as they directly affect product quality and patient safety. I have always emphasized the significance of these techniques in training programs and personal practices, ensuring that my teams fully understand their impact on reducing contamination risks during production.

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How do you prioritize tasks and manage your workload in a dynamic manufacturing environment?

I prioritize tasks by assessing their urgency and impact on project timelines. I use project management tools to track ongoing assignments and deadlines, constantly adjusting my priorities based on production schedules and team feedback. This systematic approach helps maintain productivity and minimizes downtime in our processes.

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What experience do you have with validation activities?

In my prior roles, I have been involved in several validation activities, including process validation and method validation. I understand the necessary requirements to ensure validation efforts are thorough and compliant with regulatory standards. I collaborate closely with quality assurance teams to maintain documentation and to address any validation gaps we might encounter.

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How do you foster a culture of continuous improvement within your team?

I foster a culture of continuous improvement by encouraging open feedback and providing recognition for innovative ideas. I regularly hold brainstorming sessions where team members can propose optimizations. By celebrating incremental improvements and showcasing their impact, I aim to inspire my team to seek out efficiencies and challenge the status quo.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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