Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
The Encore Boston Harbor Therapist - Spa will be responsible for ongoing coordination within the Spa Department. Responsible for providing all massage services to every guest according to Encore Service Standards in the spa facility or any other venues on the Encore Resort property where massage services are offered. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
18 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Must be able to obtain and maintain any licensing or active work cards required.
Education and/or Experience:
High school or equivalent degree preferred.
Minimum of 2 years massage therapy and customer service experience in a demanding high-volume luxury spa or resort environment.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Be a leader at Wynn Resorts as the Security Special Operations Manager, ensuring exceptional safety and security within a world-class environment.
Join Wazuzu at Wynn Resorts as a Chef de Partie, where your culinary expertise and leadership will help maintain high dining standards.
Baxter seeks a Clinical Support & Solutions Specialist to enhance patient outcomes through education and support in respiratory health products.
Join Enhabit Home Health & Hospice as a Home Health RN for weekends, making a meaningful impact in patient care.
Join State Street Global Services as a Client Service Manager to lead client relationships and deliver exceptional financial service solutions.
Join the team at Allied Universal as a Security Lobby Receptionist, ensuring safety and exceptional service in Newnan, GA.
As a Vision Center Manager at Walmart, you will lead operations to enhance customer experience and team development in the eyewear department.
Join St. Luke's University Health Network as a Claims and Denial Coding Analyst to ensure exemplary claim submissions and coding accuracy in a dedicated healthcare environment.
Join Hy-Vee as a Meat Clerk, where you'll be part of a team dedicated to providing friendly customer service and quality meat products.
Catbird is in search of a Customer Service Associate to provide exceptional support in their E-commerce team, combining in-person and remote work to create joyful customer experiences.
What happens in Vegas may also happen in China. Wynn Resorts, the brainchild of gaming mogul and former Mirage Resorts chairman Steve Wynn, operates luxury casino resorts in Las Vegas and Macau, the only place in China where gambling is legal. The...
127 jobsSubscribe to Rise newsletter