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Security Assistant - TS

Security Assistant - TS 
Xcelerate Solutions is seeking Security Assistant, you will be responsible for reviewing, processing, and ordering investigations, providing customer services, tracking security packages, and updating security databases. Come join our award-winning organization and work with some of the most talented and brightest minds in the GovCon industry.
Clearance:
Top Secret
Location:
National Capital Region  
Responsibilities:
Level I:
Re-initiate terminated eQip applications.
  • Communicate with Federal staff regarding current applications in queue.
  • Work closely with Security Assistant II with caseload.
  • Update spreadsheet to reflect active, pending suitability/fingerprints, terminated accounts.
  • Assist with password resets for applicants.
  • Cancel eQip applications and update the systems to reflect terminated account
  • Work with various databases- CVS, PIPS, Security Manager
    Level II:
    • Determines the need for the investigation:
      • Review the investigative history/PDAT in CVS.
      • Determines if the candidate meets reciprocity.
      • If the candidate meets reciprocity, then process the case and assign to a Fed Lead.
      • If the candidate does not meet reciprocity, the case is assigned to PSS II's to process.
    • Order investigations from DCSA.
    • Request jurisdiction of investigations ran by other agencies.
    • Work in the ISR queue and process emails
    • Monitor and respond to the Program Support Center (PSC/ISBS) Intake Resource mailbox on a daily basis
    • Retrieve and review submitted security packages for on-board processing for all assigned personnel.
    • Provide customer service and status to sponsors, security liaisons, applicants, and contractors concerning submission of security packages.
    • Track security packages to ensure accurate processing
    • Update PSC/ISBS multiple security databases daily.
    Minimum Requirements:
    Level I Requirements: 
    • Education at the High School level and/or equal work experience
    • Must be a U.S. citizen
    • Must be willing to travel up to 5%
    • Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)
    Level II Requirements:
    • Education at the Associate level and/or equal work experience
    • At least 2 years experience 
    • Must be a U.S. citizen
    • Must be willing to travel up to 5%
    • Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)
    Desired/Preferred 
    • Degree in any field of study
    About Xcelerate Solutions:
    Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!
    Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability.

    Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    Average salary estimate

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    $50000K
    $70000K

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    What You Should Know About Security Assistant - TS, Xcelerate Solutions

    Are you ready to jump into a dynamic role as a Security Assistant - TS with Xcelerate Solutions? In this exciting position, you’ll be the backbone of our security operations, responsible for reviewing, processing, and ordering investigations, while ensuring that top-notch customer service is always at the forefront. You’ll handle critical tasks like tracking security packages and updating our databases, working closely with some of the most talented minds in the GovCon industry. Not only will you get to contribute to vital security processes, but you’ll also be part of an award-winning organization recognized for fostering an amazing workplace culture. Your role will involve re-initiating terminated eQip applications, communicating with federal staff, and assisting in the processing of security packages for personnel. Xcelerate Solutions prides itself on its supportive environment, offering great opportunities for growth and development, making it one of the best places to work in the National Capital Region. If you’re passionate about making a significant impact in security operations and want to work with a company that’s been recognized for its outstanding workforce, then we’d love for you to join us!

    Frequently Asked Questions (FAQs) for Security Assistant - TS Role at Xcelerate Solutions
    What are the key responsibilities of a Security Assistant - TS at Xcelerate Solutions?

    As a Security Assistant - TS at Xcelerate Solutions, your key responsibilities will include reviewing and processing investigations, communicating with Federal staff, and managing security package tracking. You'll assist with eQip applications and work closely with Security Assistant II on various caseloads, ensuring a smooth and efficient security operation.

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    What qualifications are required for the Security Assistant - TS position at Xcelerate Solutions?

    To qualify for the Security Assistant - TS role at Xcelerate Solutions, candidates must have at least a high school education for Level I or an associate degree for Level II. Additionally, relevant work experience is essential, along with proficiency in Microsoft Office applications and U.S. citizenship.

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    Is travel required for the Security Assistant - TS role at Xcelerate Solutions?

    Yes, the Security Assistant - TS position at Xcelerate Solutions requires a willingness to travel up to 5%. This occasional travel is key for maintaining collaboration and communication across various projects and federal staff.

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    What can I expect from the work culture at Xcelerate Solutions as a Security Assistant - TS?

    Xcelerate Solutions fosters an inclusive and diverse work culture, emphasizing growth and development. As a Security Assistant - TS, you’ll be part of a team that values your contributions and supports your professional journey, making it an exciting place to advance your career.

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    How does Xcelerate Solutions support employee development for Security Assistants?

    Xcelerate Solutions provides various growth and development opportunities for its employees, including training and resources that align with your career goals. As a Security Assistant - TS, you’ll have access to an environment that encourages skill enhancement and professional advancement.

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    What does the application process look like for the Security Assistant - TS role at Xcelerate Solutions?

    The application process for the Security Assistant - TS position at Xcelerate Solutions involves submitting your resume online, followed by initial screening interviews. Successful candidates may then proceed to further interviews, allowing you to showcase your skills and fit for the role.

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    What employee benefits does Xcelerate Solutions offer for Security Assistants?

    At Xcelerate Solutions, Security Assistants benefit from a strong commitment to work-life balance, competitive salary packages, and comprehensive benefits that support your overall well-being. The company strives to create a positive work environment that values employee satisfaction.

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    Common Interview Questions for Security Assistant - TS
    What experience do you have handling eQip applications as a Security Assistant?

    When answering this question, highlight your specific experience with eQip applications, including how you have handled re-initiations and communicated with federal staff. Discuss any tools or databases you have used that relate to these tasks.

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    How do you prioritize your tasks when managing multiple security packages?

    To effectively answer this question, provide examples of how you organize and prioritize your workload. Show that you are capable of maintaining a clear focus on urgent tasks while ensuring that all security packages are processed accurately and timely.

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    Can you describe your experience with Microsoft Office applications in a security context?

    In response, you should emphasize your proficiency with various Microsoft Office applications, detailing how you have used programs like Excel for data tracking or Microsoft Word for documentation and communication within security operations.

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    What steps do you take to ensure the confidentiality of sensitive information?

    Discuss your understanding of best practices for handling confidential information, such as following strict data management protocols and utilizing secure communication when processing sensitive security packages.

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    How do you approach customer service when dealing with applicants and sponsors?

    In your answer, illustrate your commitment to providing excellent customer service. Provide examples of how you have assisted applicants or sponsors with inquiries and how you maintain a positive attitude even under pressure.

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    Tell us about a time you had to resolve an issue with processing a security package.

    Choose a specific incident to illustrate your problem-solving skills. Share the details of the issue, how you addressed it, and the outcome to demonstrate your ability to handle challenges effectively.

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    What methods do you use to track your progress in processing security applications?

    Explain the systems and tools you utilize to track your work, whether it's creating spreadsheets, using project management software, or updating databases. Emphasizing an organized approach will impress the interviewers.

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    How do you remain updated on changes in security regulations and guidelines?

    Discuss your commitment to continuous learning and how you stay informed about industry regulations, whether through attending workshops, reading relevant publications, or participating in online courses.

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    What role do you think teamwork plays in the role of a Security Assistant?

    Express your understanding of collaboration's importance in ensuring effective security operations. Highlight examples of successful teamwork from past experiences and how you contribute to team goals.

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    Why do you want to work as a Security Assistant at Xcelerate Solutions?

    Share your enthusiasm for the position and the company. Discuss what attracts you to Xcelerate Solutions specifically, such as its reputation, workplace culture, and opportunities for personal and professional growth.

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    Xcelerate Solutions exists to create innovative solutions that deliver results, manage risk from individuals to systems, and accelerate time to value. Across our three service areas - Enterprise Security, Strategic Consulting, and Digital Transfor...

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    Full-time, on-site
    DATE POSTED
    November 24, 2024

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