Account Manager - Partner Success
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact
Xero’s Partner Channel is exciting and we work in Partnership with Accountants to help them and their small business clients to become more successful. We do this by using Xero’s products and services to free up time and gain greater insight into their financial situation.
As an Account Manager - Partner Success you will be working with our Partners who have a majority of their clients on Xero, and you will be responsible for facilitating growth through education, strategy and guidance. This will include challenging their thinking while helping them understand how to get the most out of core Xero, the value of the Xero Ecosystem and how to successfully embed and use the Xero Practice Tools where applicable. While building a partner community with our most forward thinking firms.
What you’ll do
The best thing about being an AM at Xero is that every day is different and we work at a fantastic pace. You will spend most of your time speaking to and meeting online with Partners to understand their businesses and positioning how Xero can work with them more closely. The Partners you will be working with should receive exceptional relationship management and you will present with expertise how they can benefit from deeper adoption of all of Xero’s products, creating a community of advocates within your territory.
What you’ll bring with you
As a sales professional you will have enjoyed success in a B2B business development or account management role in a fast paced sales environment. You will also need to have an interest and intrigue in the emerging online accounting market and a good understanding of Xero’s Products, support model and Ecosystem.
Beyond that, we are looking for someone who will live to our values and buy into the culture in our close-knit team. This means:
● Being hungry to succeed for yourself, our Partners, the team and the wider business
● Being open to feedback and willing to reach out to your manager and colleagues for help
● Understanding people, being genuinely curious and knowing when to adjust your style to fit different conversations
● Being passionate about our purpose- making life better for people, small businesses, their advisors and communities around the world
Please note:
We will be observing a holiday shutdown period, during which there may be delays in our recruitment process, including responses and updates. We’ll resume full operations in the week commencing 13th January. Thank you for your patience and understanding.
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Average salary estimate
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As an Account Manager - Partner Success at Xero, you’ll find yourself in a dynamic environment every day, working to support our partners in maximizing their success alongside small businesses. At Xero, we pride ourselves on our friendly and engaging approach, driven by our mission to enhance the lives of small business owners, their advisors, and their communities worldwide. With our innovative tools and insightful resources, you will connect regularly with our accounting partners, fostering relationships that empower them and their clients. Your role will involve facilitating growth by providing education on Xero's products and showing how to leverage the Xero Ecosystem effectively. You'll help partners understand how to utilize our Practice Tools, pushing their boundaries and transforming their operations for optimal effectiveness. You'll be the go-to expert, ensuring they receive top-notch support while cultivating a community of advocates that truly gets the value of our offerings. We're looking for someone who thrives in a fast-paced setting and who has a keen interest in the online accounting market. If you're curious, passionate about our purpose, and ready to make an impact, join us and help make the world a more beautiful place, one small business at a time.
By
Xero
Xero is a New Zealand–based technology company that offers a cloud-based accounting software for small businesses. They have offices in New Zealand, Australia, the United Kingdom, the United States, Canada, South Africa and Singapore.
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