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Product Marketing Specialist

Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done.


Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce.


Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe and the US. Planday was acquired by Xero in 2021.


How you'll make an impact


Planday is on a mission to deliver an ambitious and exciting roadmap focused on making shift work more human. As part of that mission, we are looking for a new colleague to join the Growth Team as Product Marketing Specialist with a focus on translating product initiatives into customer value. 


You'll report to our Senior Product Marketing Manager and work closely with Product and Customer teams across the business, bringing a holistic view of customer needs to drive Planday's roadmap, and create Go-To-Market plans.


What you'll do
  • Create and execute Go-To-Market plans for new feature launches, including market research, target audience segmentation, messaging, positioning, and channel strategies.
  • Develop clear and compelling messaging and content, including customer communications, sales and marketing enablement briefs and materials.
  • Collaborate with the Brand Marketing Team and Customer Experience Team to create high-quality marketing assets, such as blog posts, webinars, case studies, and social media posts.
  • Coordinate with cross-functional teams to ensure timely delivery of launch activities.
  • Continuously improve the Go-To-Market process to ensure excellence in cross-functional planning, and timely delivery of information to customers and internal stakeholders.
  • Implement best practices for managing release communications, including email and in-product notification templates via Intercom.


What you'll bring with you
  • A degree in marketing, business, education or a related field.
  • Ideally, you'll have around one year of experience in a similar role or experience from creating Go-To-Market plans.
  • Experience with marketing automation tools and CRM systems 
  • Strong project management skills and the ability to coordinate cross-functional projects 
  • Excellent written and verbal communication skills
  • A passion for technology, and a keen interest in the latest industry trends


At Planday, we offer you
  • Benefits like pension, health insurance, inclusive support for new parents and generous vacation
  • On top of your annual base salary, you are offered to be part of an Employee Share Plan
  • Growth and progression opportunities – we want you to grow with us
  • Flexible remote work
  • Strong social culture with lots of team and company activities
  • Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
  • Healthy work-life balance and autonomous approach to work. We trust in you and your abilities


Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.


At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.


As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.


All applicants will be considered for employment without attention to any personal characteristics.

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What You Should Know About Product Marketing Specialist, Xero

Step into an exciting opportunity with Planday as a Product Marketing Specialist in the vibrant city of Copenhagen! Planday, a leading digital solution acquired by Xero, is on a mission to simplify workforce management and enhance communication between businesses and their shift workers worldwide. In this role, you’ll be a vital part of our Growth Team, translating our innovative product initiatives into real customer value. Working closely with our Senior Product Marketing Manager, you'll dive into creating and executing compelling Go-To-Market plans for new features, while conducting market research and identifying target audiences. Your knack for crafting high-quality messaging and engaging marketing assets, like blog posts and case studies, will shine as you collaborate with our Brand Marketing and Customer Experience teams. Plus, your project management skills will help ensure everything runs smoothly and on time! As an ideal candidate, you’ll bring a foundational degree in marketing or a related field, ideally with some experience in Go-To-Market planning, and a passion for all things tech. At Planday, you’ll not only enjoy a competitive salary and benefits, including an Employee Share Plan, but also a healthy work-life balance in a diverse and inclusive environment. Join us and make a meaningful impact on shift workers around the globe!

Frequently Asked Questions (FAQs) for Product Marketing Specialist Role at Xero
What are the key responsibilities of a Product Marketing Specialist at Planday?

As a Product Marketing Specialist at Planday, your primary responsibilities include creating and executing Go-To-Market plans for new features, conducting market research, and developing targeted messaging and content. You'll also work closely with cross-functional teams, ensuring timely delivery of launch activities, managing communications, and continuously improving the Go-To-Market processes.

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What qualifications do I need to apply for the Product Marketing Specialist position at Planday?

To qualify for the Product Marketing Specialist role at Planday, candidates should have a degree in marketing, business, or a related field. While around one year of experience in a similar role or experience in creating Go-To-Market plans is ideal, strong project management skills, excellent communication abilities, and a genuine passion for technology are equally important.

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How does the Go-To-Market process work for new features at Planday?

At Planday, the Go-To-Market process for new features involves market research, defining target audiences, and developing compelling messaging and positioning strategies. The Product Marketing Specialist coordinates with various teams to align on launch activities and ensures that information is delivered effectively to both customers and internal stakeholders.

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What are the growth opportunities for a Product Marketing Specialist at Planday?

Planday promotes growth and progression within the company, providing opportunities for Product Marketing Specialists to advance their careers. With dedicated support for professional development and continuous learning, Planday is committed to helping you grow alongside the company as you take on new challenges and responsibilities.

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What is the workplace culture like at Planday for a Product Marketing Specialist?

The workplace culture at Planday is open, welcoming, and diverse, fostering a strong sense of community. As a Product Marketing Specialist, you'll be encouraged to express your true self while collaborating with passionate colleagues. Planday values inclusion and innovation, providing a vibrant atmosphere where every team member’s contributions are appreciated.

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Common Interview Questions for Product Marketing Specialist
Can you explain your experience with Go-To-Market plans?

When discussing your experience with Go-To-Market plans, highlight specific projects you've worked on, detailing the research, strategy, and execution processes you followed. Be sure to mention how you collaborated with cross-functional teams and the results achieved from those initiatives.

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How do you prioritize tasks when managing multiple product launches?

In answering this, explain your approach to prioritization using tools like project management software. Discuss how you assess urgency and impact on business goals, ensuring you meet deadlines while maintaining quality across all projects.

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What techniques do you use to gather customer feedback?

Share the specific methods you utilize for gathering customer feedback, such as surveys, interviews, or usability testing. Explain how you analyze this data to inform product messaging and improvement strategies, enhancing customer engagement and satisfaction.

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How do you ensure effective communication between cross-functional teams?

Describe your techniques for facilitating communication among cross-functional teams, such as regular check-ins, shared project management tools, and open channels of feedback. Emphasize your ability to foster a collaborative environment where all team members feel involved and informed.

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What role do you think messaging plays in product marketing?

Discuss the critical role of messaging in product marketing by explaining how it shapes customer perception and engagement. Share examples of effective messaging you've developed, focusing on how it clarifies value propositions and resonates with target audiences.

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How would you measure the success of a product launch?

When addressing this question, outline key performance indicators (KPIs) you would track, such as customer adoption rates, engagement metrics, and feedback scores. Discuss your experience in analyzing these metrics to determine areas of improvement and strategies for future launches.

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What is your experience with marketing automation tools?

Provide details about your hands-on experience with various marketing automation tools. Share specific projects where you utilized these tools to enhance campaign efficiency and effectiveness, leading to improved customer outreach and retention.

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How do you stay updated on industry trends?

Explain your proactive approach to staying updated on industry trends, including subscribing to relevant newsletters, attending webinars, and engaging with professional networks on platforms like LinkedIn. Emphasize your commitment to continuous learning and adaptation in the fast-paced marketing landscape.

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Can you give an example of a challenging project you managed?

Use the STAR method (Situation, Task, Action, Result) to outline a challenging project you've managed, focusing on the specific obstacles you faced and the strategies you employed to overcome them. Highlight the positive outcomes and what you learned from that experience.

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Why do you want to work as a Product Marketing Specialist at Planday?

In your response, emphasize your alignment with Planday's mission to improve the lives of shift workers and your enthusiasm for their innovative solutions. Discuss how your skills and passions make you a great fit for the role and how you can contribute to the company's continued success.

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Xero is a New Zealand–based technology company that offers a cloud-based accounting software for small businesses. They have offices in New Zealand, Australia, the United Kingdom, the United States, Canada, South Africa and Singapore.

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Badge ChangemakerBadge Diversity ChampionBadge Family FriendlyBadge Future MakerBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 11, 2024

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