Job details

Case Manager, Business Operations - job 4 of 6

Xometry is a fast-growing digital technology company revolutionizing the manufacturing industry. The Case Manager will be part of a dynamic team working on supply chain problems for customized parts.

Skills

Project management
Supply chain management
Customer service
Root cause analysis
Strong communication

Responsibilities

Improve on-time delivery, quality, and customer satisfaction
Monitor the progress of customer orders and partner jobs
Provide customer and partner service
Understand supplier capabilities and execute oversight activities
Manage customer complaints and oversee order replacements

Education

Bachelor of Science in Supply Chain, Engineering, or a related field

Benefits

Diversity, equity, inclusion and belonging initiatives
Positive workplace environment

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CEO of Xometry

Randy Altschuler

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By Xometry

Xometry launched in 2014 and has grown rapidly, driven by the ease of our instant quoting platform, our manufacturing expertise, and our relentless devotion to helping customers with their project engineering needs. At Xometry, we’re proud of ou...

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FUNDING

Public

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE