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Case Manager, Business Operations - job 4 of 6

Xometry is a fast-growing digital technology company revolutionizing the manufacturing industry. The Case Manager will be part of a dynamic team working on supply chain problems for customized parts.

Skills

  • Project management
  • Supply chain management
  • Customer service
  • Root cause analysis
  • Strong communication

Responsibilities

  • Improve on-time delivery, quality, and customer satisfaction
  • Monitor the progress of customer orders and partner jobs
  • Provide customer and partner service
  • Understand supplier capabilities and execute oversight activities
  • Manage customer complaints and oversee order replacements

Education

  • Bachelor of Science in Supply Chain, Engineering, or a related field

Benefits

  • Diversity, equity, inclusion and belonging initiatives
  • Positive workplace environment
To read the complete job description, please click on the ‘Apply’ button
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CEO of Xometry
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Randy Altschuler
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Xometry launched in 2014 and has grown rapidly, driven by the ease of our instant quoting platform, our manufacturing expertise, and our relentless devotion to helping customers with their project engineering needs. At Xometry, we’re proud of ou...

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 24, 2024

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