Senior Product Manager - Services (Remote - Ireland)

As a Senior Product Manager - Services at Yelp, you will be responsible for identifying and prioritizing strategic products that boost engagement for enterprise businesses. You'll work with various teams, including design and engineering, to implement features aimed at driving revenue. Your role will cover the end-to-end cycle of defining, building, releasing, and measuring product success, ensuring you create impactful solutions that resonate with our stakeholders.

To qualify for the Senior Product Manager - Services role at Yelp, candidates should have experience as a product manager or product owner, with a proven track record in managing significant initiatives. Tech-savviness is crucial, alongside strong business acumen and effective communication skills, as you’ll need to liaise with diverse stakeholders while translating complex features into a clear product vision.

The Senior Product Manager - Services at Yelp contributes to growth by developing and driving product strategies that enhance user engagement among service professionals and consumers. By collaborating effectively across teams and managing the product lifecycle, you will help create solutions that resonate with users, thereby boosting both customer satisfaction and company revenue.

Yelp fosters a collaborative work environment for the Senior Product Manager - Services role, valuing each team member's contributions. With flexible working hours, meeting-free Wednesdays, and opportunities for professional growth through events and hackathons, you will find a supportive atmosphere that encourages innovation and creativity.

As a Senior Product Manager at Yelp in Ireland, you will enjoy a competitive salary, a pension scheme, and an optional employee stock purchase plan. Additional perks include generous paid holidays, remote work reimbursements, private health insurance, and wellness allowances, ensuring you have the support you need both personally and professionally.

In your response, focus on specific product management experiences, highlighting key initiatives you've managed. Discuss the frameworks you've used for product development, your understanding of how tech decisions affect users, and any successful collaborations with cross-functional teams.

When answering, explain your criteria for prioritization, like user feedback, business impact, and technical feasibility. Share examples of how you've employed data, such as SQL analyses, to identify what features to focus on and discuss how your prioritization led to measurable outcomes.

Detail your experience collaborating with different teams—like engineering, design, and marketing. Share specific examples of strategies you've utilized to ensure everyone is aligned and how you manage disagreements or conflicting priorities among stakeholders.

Discuss key performance indicators relevant to your past product management roles, emphasizing how you measure user engagement, and revenue growth, and derive insights from analytics. Be prepared to give concrete examples of how you've used these metrics to drive product improvements.

Mention the resources you engage with, such as industry reports, competitor analysis, feedback from users, and insights from market research. Illustrate your proactive approach to understanding shifts in the market and adapting your product strategy accordingly.

Share a specific example of a challenging situation you encountered, detailing the steps you took to analyze the problem and the innovative solution you implemented. Highlight any collaboration with other departments and how the outcome benefited the product and the company.

Explain your approach to user research and feedback gathering. Discuss methods you use to incorporate customer insights into your product vision and decisions, and share examples of how customer-centric strategies have influenced past products.

Discuss the various tools (like Jira, Trello, or Asana) and methodologies (Agile, Scrum, etc.) you are familiar with. Explain how these tools enhance your workflow and facilitate effective communication and project management across teams.

Provide an overview of a product launch you spearheaded, focusing on your strategic planning, stakeholder involvement, and how you measured success following the launch. Highlight the impact the launch had on the company and what you learned from the experience.

Reflect on qualities like adaptability, leadership, or user empathy. Discuss why you believe this quality is essential for managing products effectively and provide examples from your career that illustrate this trait in action.