The candidate is a motivated self-starter that can work independently in a fast-paced, ambiguous environment with limited supervision. He or she must be a fast learner, have good understanding of product development lifecycle.
Job Scope:
Lead and manage multiple complex deliverables with many stakeholders, often with competing priorities
Product management and promotion including ready-to-launch and ready-to-sell activities at the global level and through collaboration with the regions
Create use cases, customer stories, and product requirements to articulate desired features and functionality
Understand the requirements of operating as a payment facilitator and work with cross functional teams to ensure our processes address regulatory requirements
Outline new business requirements for the Product team to draft, collate, distribute, and deliver to the regions
Monitor day to day performance of our platforms, analyze trends, create, own the controls around network capabilities and lead initiatives that will improve customer experiences
Support and at times lead our international market expansion initiatives
Establish mechanisms to measure results, listen for lessons learned, resolve obstacles, and keep leadership appraised of metrics and value brought by digital efforts
Partner closely with UX, engineering, and business teams to design solutions that satisfy customer experience, business, and technology goals
Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
Lead product utilization research with clients and assess the processes clients are using to manage accounts / payments, gaps in functionality, and opportunities to enhance efficiencies
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you ready to dive into an exciting opportunity as a Product Analyst with an innovative company in Austin? We're looking for a motivated self-starter who thrives in a fast-paced and dynamic environment with limited supervision. As a Product Analyst, you’ll be at the forefront of our product development lifecycle, managing multiple complex deliverables involving diverse stakeholders and competing priorities. Your role will involve promoting our cutting-edge products on a global scale while collaborating closely with regional teams. You’ll create use cases, customer stories, and product requirements that truly capture the essence of our desired features and functionalities. Understanding the requirements of operating as a payment facilitator will be key, as you will work with cross-functional teams to ensure compliance with regulatory guidelines. You’ll also monitor the daily performance of our platforms, analyze trends, and lead initiatives that enhance customer experiences. Your insights will drive our international market expansion initiatives and help establish mechanisms for measuring results. With a collaborative spirit, you’ll partner with UX, engineering, and business teams to design solutions that meet customer experience, business, and technology goals. In addition, you’ll manage post-release feature assessments and lead product utilization research to identify opportunities for improvement. This hybrid position offers you the flexibility to work in and out of the office, with specific in-office expectations determined by your hiring manager. If you’re passionate about product analytics and eager to contribute to exciting projects, we’d love to hear from you!
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