Operational Excellence Manager (m/f/d)

The Operational Excellence Manager at Yepoda will kick-off and lead core projects aimed at enhancing scalability, efficiency, and quality across the company. Tasks include analyzing current processes, identifying inefficiencies, and implementing new systems to optimize operations, while collaborating with various cross-functional teams to align strategies.

To apply for the Operational Excellence Manager position at Yepoda, candidates should ideally hold a Bachelor's or Master’s degree in Business Administration, Operations, Supply Chain, or a related field. Additionally, having 2-3 years of relevant experience in operations and project management will be essential for this role.

The Operational Excellence Manager at Yepoda should exhibit strong analytical and problem-solving skills, excellent communication abilities, and negotiation talent, along with project management expertise. Technical proficiency in Excel or GSheets is also vital, along with familiarity with project management tools like Notion or Asana.

An Operational Excellence Manager at Yepoda will enjoy a dynamic workplace that fosters innovation and collaboration. The Berlin office is dog-friendly and offers a vibrant atmosphere with free drinks and snacks. The company values diversity and encourages personal and career growth in a fast-paced startup environment.

Yepoda supports career development by providing opportunities to take on responsibilities from day one and grow with the team as the company scales. Employees can expect a dynamic environment where learning and advancement are encouraged, fostering professional growth.

In answering this question, focus on a specific project where you identified inefficiencies, implemented changes, and measured success. Detail your analytical approach, the stakeholders involved, and the impact on overall operations. Using metrics to demonstrate improvements can make your response more compelling.

Explain your method for prioritization, whether you use project management tools or strategic scheduling. A strong answer should include how you assess project urgency and importance, ensuring that deadlines are met without compromising quality or efficiency.

Discuss your communication style, highlighting the importance of clarity and regular updates. Mention tools or methods you use to facilitate communication, such as team meetings, collaborative platforms, or progress tracking systems to ensure that everyone stays aligned and informed.

Detail the situation, emphasizing your approach to addressing concerns. Highlight your negotiation skills and how you leveraged data or stakeholder relationships to persuade and gain buy-in. A successful resolution will showcase your problem-solving capabilities.

Share specific methodologies you employ for process analysis, such as Six Sigma or Lean principles. Discuss the tools or metrics you use to evaluate performance and the steps you take to implement continuous improvement based on your findings.

In your response, focus on KPIs that are relevant to the operational improvements you've implemented. Discuss how you set benchmarks before initiatives begin and how you track progress with quantitative data, ensuring your results can lead to informed decision-making.

Emphasize the importance of building relationships with stakeholders to ensure co-creation of operational strategies. Discuss how you actively engage, solicit feedback, and maintain open lines of communication to facilitate collaboration and commitment to changes.

Choose a distinct example where you led process optimization efforts. Focus on your analytical approach, the collaborative efforts you employed, and the positive outcomes achieved, supported by metrics or feedback from stakeholders to illustrate success.

Discuss your commitment to continuous learning, citing resources such as industry publications, webinars, or professional organizations. Mention how staying informed about trends and practices helps you integrate the best strategies into your operational work at Yepoda.

Your answer should reflect a genuine passion for both the company and the beauty industry. Discuss the appeal of Yepoda’s innovative culture, commitment to sustainability, and your eagerness to contribute to a mission of making Korean skincare accessible, showcasing alignment with the company's values.