Service Engineer - Power Division

As a Service Engineer at Zeeco in the Power Division, your responsibilities primarily include supervising and validating the installation of burner systems, performing pre-commissioning and commissioning activities, and troubleshooting combustion products. You will also be responsible for managing workflows on-site, supervising contractors, and providing solutions for any burner-related issues with minimal supervision.

To qualify for the Service Engineer position at Zeeco, candidates should possess an Associate’s degree in an Engineering discipline or have comparable field experience. Strong technical and mechanical skills, especially in reading mechanical and electrical drawings, along with an ability to travel at least 60% of the time, are also required.

In the Service Engineer role at Zeeco, you can expect to travel approximately 60% of your time. This travel involves visiting various installation sites for the Burner Division, ensuring that you oversee and manage burner and equipment installations effectively.

Essential skills for a Service Engineer at Zeeco include excellent communication abilities—both written and oral—technical and mechanical proficiency, and a strong working knowledge of Microsoft Office. Familiarity with reading mechanical and electrical drawings, as well as piping utilities, is critical for success in this role.

At Zeeco, the work culture is centered around mutual respect, professional integrity, and personal encouragement. As a Service Engineer, you’ll be encouraged to collaborate, innovate, and pursue professional growth, all while being part of a supportive team that values your contributions.

Discuss specific experiences working with burner systems, detailing any installations you supervised or technical issues you resolved. Highlight your hands-on knowledge and how you ensured compliance with safety and operational standards.

Provide a step-by-step account of how you diagnosed the issue, the steps you took to remedy it, and the outcome. Focus on your logical approach and the technical skills you utilized to resolve the situation.

Explain the methods you use to prioritize tasks, delegate responsibilities, and communicate effectively with team members and contractors on-site to ensure project timelines are met and work is executed smoothly.

Highlight your approaches to maintain open lines of communication, setting expectations, and providing updates. Discuss the importance of professionalism and clarity in all interactions.

Talk about your commitment to safety protocols and regulations, how you ensure team members are trained in safety measures, and your approach to fostering a safe working environment.

Mention any industry-specific publications you read, associations you are part of, or workshops and training sessions you attend to remain informed about advancements in burner technology and best practices.

Discuss your experience with software used in project management, citing specific tools that help in scheduling, reporting, and managing resources effectively on job sites.

Share examples of past collaborations with contractors, focusing on how you ensured quality, maintained timelines, and navigated challenges that arose during projects.

Emphasize technical competence, effective communication, problem-solving abilities, and project management skills as essential for a successful Service Engineer, especially in a dynamic industry like combustion technology.

Explain that success is meeting customer expectations, delivering high-quality installations, fostering good relationships with clients and team members, and continuously improving both personally and professionally within the engineering field.