Account Manager - Vancouver

Location: Vancouver, Hybrid.

Type: Full-Time

Salary: 67,000 - 74,000 OTE

About Zen Educate:

Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose built a platform that helps schools to pay less while educators earn more.

We want students to have access to the best education possible, and we go the extra mile to find, onboard, match, and coach incredible educators that deeply care about their students. We wake up every day on a mission to care more. We care more about our schools. And we care more about our educators. 

This is your chance to make a difference and join a high growth tech startup on the ground floor. We are a collaborative company, and the career growth opportunities are endless if you are someone willing to dive in, be entrepreneurial, and do whatever is needed to get the job done. We are passionate about learning and development, and will invest in both your personal and professional growth.

If this is your first account management/partnership/sales job, we still want to hear from you - especially if you have an education background. This is a wonderful opportunity to get your foot in the door with a tech company and gain skills that will unlock exciting new doors for you in your career. 

We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!

What you’ll be doing:

-Managing and growing a portfolio of US school partnerships:

-Generating an increasing number of paraprofessional and teacher roles that Zen will staff over time for each district and charter school.

-Upselling Zen products and services.

-Reporting on key trends and feedback from schools and working with our incredible Product team to implement that feedback

-Being a responsive, central point of contact for all school partnership stakeholders.

Managing an engaged portfolio of US educators, and getting them work in partner US school districts:

-Communicating daily with all newly onboarded educators to get them immediately into either a long-term or daily subbing role

-Communicating with educators who are in an active role to ensure they are getting feedback from our school partners, are happy in the role, and problem solving when not to either keep them in the role or find them a new role

-Coaching educators when relevant, and getting them to complete company-provided training so they can improve their performance in the schools Zen serves

-This is a fast moving, high volume role that requires an equal mix of strategy, relationship building, and acting with urgency to fulfill both school and educator needs

What we are looking for:

-Someone who is coachable and thrives on feedback - we want you to bring enthusiasm, a low ego, and an eagerness to learn something new every day

-A resilient self-starter who enjoys getting scrappy and thinking like an entrepreneur in order to reach their goals

-A positive team member who lifts their teammates up and celebrates their wins

-An empathetic, customer-service oriented person who deeply cares about and understands others’ needs

-A passion for the education sector and companies that have a positive social impact 

-Experience in sales, partnerships, account management, recruitment, or education is a plus

What's in it for you?

-Competitive salary and benefits

-18 days paid time off (15 days flexible + 3 days for Christmas closure)

-Work that you are proud of and want to talk about

-A fun, tight-knit team solving a problem that makes a difference in the world

Diversity and Inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. 

We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work. 

We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.