Manager, Content Design at Zillow in Remote

About the team The Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven product design team. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home. We're a tight-knit, fun-loving, and upbeat group. - We are a multidisciplinary team of user experience practitioners, including research, design, and content. Content design is a growing team within the greater design organization. - We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms. - Our team cares deeply about solving problems for real people - customers, co-workers, and everyone else. We seek to make everything a little better than we found it. About the role As a content design manager, you're responsible for leading a team and directing content strategy for Zillow customer experiences. Content design managers play an integral role in the design process by developing positive... relationships with partners, providing mentorship to content designers, and working with product teams to elevate quality. Above all, managers create an open, inclusive, and trusting environment where teamwork and cooperation are valued. Responsibilities Manage a team of 3-5 content designers and lead content strategy activities across several business areas Build meaningful relationships with partners, executives, and other managers Advocate for content quality and inclusive language throughout the product design and development process Help content designers define customer problems, develop compelling strategies, and get support for their proposals Evaluate content designers' work and provide guidance and mentorship to develop skills Define scope, timelines, resources, and prioritization for your team's projects Coordinate with other managers to plan projects and anticipate challenges Help team members understand how their work and priorities align with company objectives Recruit new talent and elevate the content design practice at Zillow Contribute, learn, grow, and have fun This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, the standard pay range for this role is $142,500.00 - $227,600.00 Annually. This range is specific to Colorado and may not be applicable to other locations. Who you are Strong communication and collaboration skills At least one year as manager of content designers, leader of a content team, or similar role 8 years as a content designer, product content strategist, or similar role Experience working optimally with diverse, cross-functional product teams Experience developing ideas, strategies, frameworks, and words that get meaningful results for customers and business Experience presenting strategies to partners and advocating for user needs Experience translating hard-to-understand concepts into clear, user-friendly language Experience with A/B testing, usability testing, and other methods of evaluating quality Experience developing standards, processes, and guidelines to help teams do better work Experience providing content mentorship and coaching to help others meet content quality standards Experience making effective decisions and managing multiple projects at once Expertise with content strategy, product narrative, and information architecture Expertise with UX writing, voice and tone development, and inclusive content standards Examples of critical thinking, creativity, risk-taking, and problem solving in design projects Please submit a portfolio (if available) and resume with your application Here at Zillow, we value ALL candidates with a diverse set of backgrounds, experience, and skills. If you have experience and meet at least some of the criteria, we encourage you to apply! In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it -- and no matter what job you're in, you will play a critical role in making this vision a reality. Salary Range: $100K -- $200K Minimum Qualification Editorial & Content Management, Design & UXEstimated Salary: $20 to $28 per hour based on qualificationsShow full descriptionCollapse