Senior Operations Systems Engineer

As a Senior Operations Systems Engineer at Zoox, your primary responsibilities will involve leading the design and modeling of operations functions, authoring important system documentation, and creating complex multisystem plans. You will actively collaborate with product managers, engineers, and other teams to improve operational procedures and facilitate a seamless rider experience. Your work will also include using Model-Based Systems Engineering tools and supporting the testing and validation of operational releases.

To qualify for the Senior Operations Systems Engineer role at Zoox, you should have at least seven years of experience in systems engineering. MBSE experience with tools like Cameo or Simulink is a must, as well as a strong grasp of systems engineering principles and both hardware and software development practices. Excellent communication skills and the ability to work in a fast-paced environment are also essential for this position.

At Zoox, we believe in continuous improvement and learning for our employees. As a Senior Operations Systems Engineer, you will have opportunities for professional growth by collaborating cross-functionally and tackling innovative challenges. Our environment fosters skill enhancement and on-the-job training, ensuring you evolve alongside cutting-edge technology.

A Senior Operations Systems Engineer at Zoox should be proficient in Model-Based Systems Engineering (MBSE) tools such as Cameo, MagicDraw, and IBM Rhapsody. Familiarity with systems engineering standards like INCOSE Handbook and ISO frameworks is also crucial. Knowledge of functional safety concepts and evidenced-based testing methodologies will further enhance your effectiveness in the role.

Zoox offers a competitive compensation package for Senior Operations Systems Engineers, which includes a salary range of $191,000 to $249,000, Amazon Restricted Stock Units (RSUs), and bonuses. Additionally, our comprehensive benefits package covers paid time off, health insurance, long-term care, and life insurance, providing you with peace of mind and work-life balance.

When answering this question, you should highlight specific tools you have used, such as Cameo or IBM Rhapsody, and provide examples of projects where you applied these tools effectively to support system design or modeling. This demonstrates your practical experience and understanding of how MBSE contributes to operational efficiency.

Emphasize your communication skills and provide examples of how you have successfully worked with diverse teams including product managers and engineers. Discuss your methods for ensuring alignment and how you facilitate productive discussions to achieve project goals.

Discuss any frameworks or methodologies you follow, such as conducting gap analyses or trade studies. Provide examples of how you've identified areas for improvement in past roles and effectively implemented changes that enhanced operational efficiency.

Share specific examples of how you gather customer feedback or collaborate with stakeholders to understand user needs. Discuss how this input is integrated into the design process to enhance user experience and operational effectiveness.

Highlight a specific project where you faced significant challenges. Discuss how you navigated issues, collaborated with your team, and what the end result was, emphasizing the impact on operational efficiency or customer experience.

Discuss key principles such as requirements analysis, validation and verification, and configuration management. Provide examples of how you have applied these principles in your previous work and the outcomes they resulted in.

Share your time management strategies and any tools you use to prioritize tasks effectively. Discuss how you communicate with your team during such times to ensure everyone is aligned and working efficiently towards project goals.

Highlight the importance of user-centered design in creating systems. Provide examples of how understanding human factors has influenced your work, leading to improved usability or system performance.

Outline your familiarity with testing methodologies and how you've contributed to developing test plans for operations. Discuss specific testing scenarios you've managed and the importance of validation in ensuring system reliability.

Discuss your alignment with Zoox’s mission and values, expressing your enthusiasm for innovative transportation solutions. Mention specific aspects of the role that excite you and how you believe your skills will contribute to Zoox’s success.