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Sales Development Representative

About Zowie:

At Zowie, we believe that buying online can feel like walking into your favorite local shop: personal, friendly, and easy. Top ecommerce brands (True Classic, Modivo, MediaMarkt, et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support, speak their brands’ voice, drive customer loyalty, and boost their revenue. With just 1 out of every 1,000 website visitors talking to customer service globally, we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.

We’re a team of over 100 very ambitious individuals on a mission to do just that.


Having found strong product traction with ecommerce brands both in Europe and in the US, we are looking for energetic, business-minded people to join our Sales Development team. If you are an outgoing and organized person who likes to win, this might just be a perfect fit for you.


Joining Zowie as an SDR could be an opportunity to get training and a real-life crash course into the world of high-quality B2B sales. Outbound sales is an amazing life skill that could be highly beneficial even if you ultimately don't decide to make sales your career and become an Account Executive. It teaches you that rejection is a normal part of life and doing business, having quality interactions with strangers that you can actually help, working with clear goals in mind.


Sounds interesting? Don't hesitate to reach out to us.


What you'll do:
  • Conduct analysis to understand prospects' pain points and to identify how our solutions can address their challenges
  • Utilize various prospecting methods, such as cold calling, email outreach, social selling, and video prospecting to engage with prospects and generate new business opportunities
  • Collaborate closely with the sales team to develop and implement effective outreach strategies
  • Maintain accurate and up-to-date records of all prospecting activities and interactions in the CRM system
  • Achieve and exceed monthly and quarterly goals for qualified opportunities generated
  • Continuously improve your knowledge of our products, industry trends, and competitive landscape to articulate our value proposition to prospects effectively
  • Provide valuable feedback to the marketing and product teams based on customer insights and market intelligence


Ideally, you’ll bring with you:
  • Excellent verbal and written communication skills
  • Passion for Business or Sales
  • You're extremely coachable and willing to receive and implement feedback
  • Growth mindset and willingness to make cold calls and video prospecting
  • High degree of resilience, enabling you to bounce back from setbacks
  • A player mindset; you strive to grow and develop and never back down from a challenge


It’ll be awesome if you have:
  • 3-6 months of B2B SaaS experience as an SDR
  • Experience with sales development tools (such as Apollo.io, LinkedIn Sales Navigator, Loom)
  • Proficiency in a language other than English
  • Knowledge of the ecommerce industry (trends, metrics)


🔥 Before you hit "Apply"!


Being a Sales Development Representative at Zowie involves various creative ways of involving potential customers to a conversation. This includes short Loom videos.


Because of that, we would like to invite you to send us a short (up to 4 mins) video with:

- a short introduction & a “Hello,”

- a brief explanation of your current career context/goals & what you're looking for.


Please use Loom or Vidyard - you can open a free account in any of them.

Please attach the link to the video while applying - you'll see a special box in the application form.


Looking forward to it!


We are:

Ambitious and innovative. We never settle. We always look for better ways of doing things. 

Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team. 

Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment. 

Growing fast. You’ll have a lot of autonomy and impact as we grow.

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Customer Service teams at eCommerce brands are constantly struggling to keep up with increased demand while still providing an exceptional customer experience. In steps Zowie. Zowie is the only AI powered chatbot built specifically for eCommerce t...

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Full-time, remote
DATE POSTED
July 12, 2024

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