About Zowie:
At Zowie, we believe that buying online can feel like walking into your favorite local shop: personal, friendly, and easy. Top ecommerce brands (True Classic, Modivo, MediaMarkt, et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support, speak their brands’ voice, drive customer loyalty, and boost their revenue. With just 1 out of every 1,000 website visitors talking to customer service globally, we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.
We’re a team of over 100 very ambitious individuals on a mission to do just that.
We’ve already established strong product traction with ecommerce brands both in Europe and in the US. We’re winning great customers away from industry incumbents… And we’re now searching for a thoughtful Strategic Product Marketing Manager to join our Product team - to lead our positioning, messaging, and storytelling and to help us unlock the next stages of rapid growth.
Shape an emerging industry:
Very few Product Marketers ever get the chance to enter a huge emerging industry, at exactly the right time, with the right product and few constraints.
Zowie is such an opportunity.
We’re already proving how AI is capable of generating great cost savings, improving customer satisfaction, and driving revenue. And yet… the market hasn’t been properly defined so far - there isn’t a clear leader shaping how these solutions are talked about, there’s no established vocabulary, there are no best practices.
Here, you’ll have a chance to invent and shape the standards of communicating in this new field - including how others understand and talk about this space.
And you won’t be limited by unnecessary red tape either. Even though we’re still early stage, we think seriously about Product Marketing, invest in it strategically, and are unafraid of taking creative chances.
Are you ready to be at the forefront of delivering real-world, high-impact AI solutions?
We are:
• Ambitious and innovative. We never settle. We always look for better ways of doing things.
• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.
• Growing fast. You’ll have a lot of autonomy and impact as we grow.
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Customer Service teams at eCommerce brands are constantly struggling to keep up with increased demand while still providing an exceptional customer experience. In steps Zowie. Zowie is the only AI powered chatbot built specifically for eCommerce t...
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