Account Executive, Enterprise - Mexico

As an Account Executive, Enterprise at Zscaler, your main responsibilities will include establishing and maintaining relationships with key internal and client stakeholders, particularly at the C-suite level. You will create strategic account plans to align with customer goals and collaborate with others within the organization to ensure customer needs are met effectively. Additionally, you will act as a trusted advisor, understanding clients' businesses and aligning Zscaler's cutting-edge solutions to meet their objectives.

To be considered for the Account Executive position at Zscaler, you must have a minimum of 6 years of full-cycle sales experience specifically in the software or security industry. A Bachelor's degree or equivalent experience is also required. Furthermore, successful candidates must demonstrate a track record of engaging with accounts and selling at the executive level, alongside being bilingual in Spanish and English.

Zscaler is deeply committed to fostering an inclusive culture that embraces diversity and equity. The company actively promotes a diverse workforce by creating an environment where everyone feels valued and included. This commitment is part of our larger mission to drive innovation and success within our teams. By focusing on diverse perspectives, we enhance our ability to deliver exceptional service to our clients.

Ideal Account Executive candidates at Zscaler will have established relationships with current and potential customers and possess a clear understanding of their goals. Strong strategic sales planning capabilities and a proven history of closing net new logos are particularly valuable. Additionally, the ability to meet or exceed sales targets while leveraging channel partnerships will distinguish an exceptional candidate.

Zscaler offers a comprehensive benefits program designed to support the diverse needs of its employees and their families. This includes access to various health plans, generous vacation and sick time, parental leave options, retirement plans, and education reimbursement. There are also numerous in-office perks available, all aimed at contributing positively to the quality of life for Zscaler employees.

When answering this question, emphasize specific examples from your previous roles that showcase your ability to manage the entire sales process. Highlight key achievements and how your strategies led to successful sales closures, particularly at the executive level.

Discuss your approach to relationship-building, including the importance of understanding their business needs and demonstrating value. Share real-life scenarios where you successfully established long-term partnerships with C-suite executives.

Outline your account planning methodology, emphasizing your ability to align customer goals with Zscaler’s solutions. Talk about how you conduct research, analyze data, and work collaboratively with teams to meet and exceed customer expectations.

In your response, cite a specific example where you not only met but exceeded your sales goals. Discuss the strategies you implemented, the challenges faced, and the outcomes achieved, highlighting your proactive mindset in achieving results.

Express your enthusiasm for Zscaler’s mission of making the cloud secure and how your personal values align with the company's commitment to innovation and teamwork. Discuss how this role excites you, particularly the opportunity to work in a dynamic and diverse team.

Provide a structured approach to handling objections that includes active listening, empathy, and addressing concerns directly. Share specific techniques you employ to turn objections into opportunities for further discussion.

Discuss your methods for staying informed about the latest developments in the software and security industry. Mention trusted resources, professional groups, and any formal training or certifications you pursue to remain competitive.

Share your systematic approach to prospecting for new clients, including research strategies, networking techniques, and the use of technology or tools that aid in identifying potential leads and nurturing them through the sales funnel.

Discuss the key elements of your sales style, such as being consultative, collaborative, or results-driven. Illustrate your style with examples that demonstrate how it has led to successful sales engagements in the past.

Describe how you leverage technology tools and platforms during your sales process to streamline operations, enhance communication, and better analyze customer data, ultimately leading to more informed decision-making and sales strategies.