Job details

Customer Success Engineer - job 1 of 3

Zscaler is seeking a Customer Success Engineer to help enterprise customers maximize their use of Zscaler's technology and enhance their cloud security. The role involves collaboration with various teams to improve customer outcomes through technical expertise.

Skills

Excellent communication skills in English and Japanese.
Understanding of Enterprise IT business.
Knowledge of Internet and Security technologies.

Responsibilities

Collaborate with Customer Success and Sales teams to drive adoption and customer outcomes.
Engage with customers through technical workshops.
Present at Customer User Groups on best practices.
Deliver internal training sessions to Customer Success Managers.

Education

4+ years in customer-facing roles, preferably as a Sales Engineer.
Technical expertise in security and network technologies.

Benefits

Various health plans.
Vacation and sick time.
Parental leave options.
Retirement options.
Education reimbursement.

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE