Logistics/ Operations Specialist
About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
**U.S. citizenship Required*. Location: Onsite in San Jose, CA 2-3x a week required.*
Job Description:
The Zscaler Supply Chain and Logistics Team is seeking a dynamic and detail-oriented Logistics/Operations Specialist to join our team. As the key player in our supply chain operations, you will be responsible for coordinating and optimizing the transportation and logistics processes, ensuring the smooth flow of shipments across a vast region. This role requires excellent communication skills, strong organizational abilities, and a proactive mindset to address challenges in real-time.
Responsibilities:
- Ensure accuracy of orders and shipping documents, reviewing purchase orders
- Monitor shipments to ensure timely and accurate deliveries
- Maintain accurate and consistent records of shipments, POD, orders, and inventory
- Address and rectify shipping errors promptly to promote client satisfaction
- Collaborating with Support for hardware RMA
- Managing interactions with distributors and manufacturers to ensure timely fulfillment of RMAs.
- Tracking hardware failures throughout the process.
- Review Vendor Invoices and collaborate with finance
Required Qualifications:
5+ years of global logistics experience
Proficient in Microsoft Office and Google Suites and JIRA
- Strong communication skills to facilitate effective coordination and collaboration
- Excellent organizational capacity with a keen eye for detail
- Research and analysis skills to identify and address logistical challenges
- Collaborative attitude with a solution-oriented mindset
- Familiarity with best practices in logistics management
- Ability to use data to make logistics more efficient
- Strong customer service capabilities
- Understanding of both warehouse and transportation management
If you are a highly motivated individual with a passion for logistics and a commitment to excellence, we invite you to apply for the Zscaler Logistics Specialist position.
Join us in ensuring the seamless and efficient flow of our supply chain operations to meet the needs of our clients and customers.
#LI-AM12
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
By
Zscaler
Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.
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