Senior Director Product Management, SD-WAN

As a Senior Director of Product Management at Zscaler, you'll lead product areas focusing on Zero Trust Branch Connectivity solutions for Zscaler Internet Access and Private Access, ensuring that product enhancements align with customer needs and technical requirements.

To qualify for this role, candidates should have a Bachelor's or Master's degree in Computer Science or Engineering, with 12+ years of relevant experience and at least 5 years in product management, particularly involving IoT access policy and network security technologies.

Interested candidates can apply directly through our career page or via LinkedIn. Make sure your resume highlights your relevant experience in product management and technical expertise in cloud-based services.

Zscaler fosters an inclusive and supportive culture where diversity drives innovation. We aim to create a workplace that welcomes individuals from all backgrounds and encourages collaboration in pursuing our mission of secure cloud solutions.

Zscaler provides a comprehensive benefits program that includes various health plans, time off for vacation and sick days, parental leave, retirement options, and education reimbursement, among other perks designed to support our employees throughout their career.

Key responsibilities include owning product areas, leading a small team of Product Managers, collaborating with engineering and sales for product definition, and creating detailed PRDs to guide implementation of enhancements for clients.

Our commitment to diversity includes creating a representative team and nurturing an environment where everyone belongs. Zscaler implements policies ensuring equal opportunity and actively promotes equity and inclusion within our workplace.

When answering this question, provide specific examples of projects where you've implemented SD-WAN solutions, detailing the technologies you utilized (e.g., IPSec, VPNs) and the outcomes it achieved for your clients.

Discuss your approach to prioritization, highlighting your use of customer feedback, market research, and technical feasibility to inform decisions. Use a specific example from your experience to illustrate your method.

Share details about your collaborative and inclusive leadership style, emphasizing how you empower your team and encourage innovation. Provide an example of how this has led to successes in previous roles.

Explain how you actively seek and incorporate customer insights through interviews, surveys, and usability studies. Emphasize how this feedback has influenced product development in your past roles.

Share a specific instance where a project faced significant obstacles. Discuss your approach to resolving the issue, your decision-making process, and the final results for the product and the company.

Discuss your experience and strategies for effectively collaborating with engineering, sales, and marketing teams. Share examples of projects where cross-functional teamwork played a critical role in success.

Identify the product management tools you are familiar with, such as JIRA or Asana, and methodologies like Agile or Scrum. Provide specifics on how these have aided you in managing product lifecycles successfully.

Discuss the resources you actively use, such as industry journals, webinars, and networking events, to stay informed about trends in cloud security and how that knowledge influences your product strategy.

Explain how you set up key performance indicators (KPIs) before a launch and how you analyze data post-launch to assess performance and gather insights for future improvements.

Share your approach to developing product roadmaps, including how you align them with company objectives, and give examples of roadmaps you have created, along with the outcomes they produced.