Whatskin Inc
Remote
·
4 years, 4 months
CEO & Director of U.S. Operations
September 2020 — Current time
About the role
Contracted to lead business growth and operations for an international investment group launching an e-commerce skincare app in the U.S. Operated as an integral member of the 4-person leadership team to develop and nationally market the cutting-edge, first of its kind app.
- Directed establishment of U.S. corporation; wrote and implemented standard operating procedures, company policies, and operating systems.
- Trusted by advisory board to manage financial and legal accounts on behalf of Whatskin.
- Negotiated and secured contracts with more than 55 skincare vendors and distributors to sell their products through the app.
- Improved logistics process by streamlining sales and shipping systems increasing order fulfillment efficiency
by 50%.
- Partnered with marketing team to devise and execute aggressive 3-month PR strategy that increased app
downloads by 355% and in-app purchases by 175%.
- Brand spokesperson in published digital, print, and media opportunities such as Authority Magazine, Girlboss,
Haute Living, and Shark Tank.
- Collaborated with development team to refine brand visuals and content prior to app release.
- Curated diverse focus groups to gain feedback about user experience and present recommendations to the
development team.
- Built and managed a remote sales, support, and development team of 25+ U.S. and International contractors.