T-Mobile
Georgetown, Kentucky
·
4 years, 9 months
Retail Store Manager - New Store Development
August 2020 — Current time
SOBPD Team Intern - (Sales Operations Business Planning Development)
January 2020 — September 2020
About the role
● Construct and maintain a talent funnel through ongoing communication with HR managers, use of talent acquisition software, and proactive outreach to source qualified applicants ● Maximize efficiency through excellent team leadership, daily team coaching and feedback, setting team goals, and measuring goal attainment to improve overall effectiveness of all activities ● Leverage KPI data reporting for daily evaluation, coaching, and development of 10+ team members performance in order to drive growth and positive customer experiences -- SOBPD Team Intern - Sales Operations and Business Planning Development ● Selected for one of ten nationwide positions to apprentice on the SOBPD team with specific focus on Sales, Marketing, and Outreach initiatives dealing with sourcing, planning, and coordinating sales teams in multiple cities remotely. ● Identifying and resolving front line concerns spanning a wide array of issues such as goal attainment obstacles, front-line technology issues, policy & customer pain points, and a designated employee feedback channel ● Managed operational duties including scheduling, training, and mentoring remote sales teams. ● Generated and achieved daily, weekly, and monthly sales quotas with specific focus on revenue attainment and customer satisfaction