Communications Focal Point (CFP) Manager

As a Communications Focal Point (CFP) Manager at Abacus Technology Corporation, you will oversee Base Cyber/IT support, ensuring compliance with critical defense operations. Your responsibilities will include monitoring the performance and cybersecurity posture of the Base Area Network, facilitating coordination for external requests, managing compliance with cyber orders, and providing situational awareness to local commanders. You’ll also analyze recurring service incidents to enhance the overall service experience.

To be successful in the Communications Focal Point (CFP) Manager role at Abacus Technology Corporation, candidates should have at least 8 years of experience in cybersecurity practices for the DoD and a Bachelor’s degree in a related field. Additionally, candidates must hold a CISSP certification, possess strong knowledge of Air Force and DoD cybersecurity directives, and experience with Active Directory and TACLANE systems.

The ideal candidate for the Communications Focal Point (CFP) Manager role at Abacus Technology Corporation is someone who possesses extensive experience in cybersecurity within the DoD framework. Strong communication and leadership skills are essential, alongside the ability to work collaboratively across various functions. This individual will also need to be dynamic, adaptable, and possess a comprehensive understanding of cybersecurity practices and federal directives.

Essential skills for a Communications Focal Point (CFP) Manager at Abacus Technology Corporation include a solid understanding of cybersecurity practices, strong problem-solving capabilities, and proficiency in tools like MS Excel, MS PowerPoint, and MS SharePoint. Moreover, excellent communication skills are vital as you will be working with various stakeholders to ensure successful operations.

The work environment for a Communications Focal Point (CFP) Manager at Abacus Technology Corporation is collaborative and dynamic, with a strong focus on cybersecurity operations within a federal contracting framework. You will work with diverse teams and interact with various military and government personnel, fostering a culture of shared responsibility and accountability in mission success.

In monitoring a Base Area Network's performance and cybersecurity posture, a proactive approach is key. I prioritize regular assessments using monitoring tools that provide real-time insights, allowing me to quickly identify any vulnerabilities or service degradations. By maintaining open communication with stakeholders and regularly updating operational protocols, I ensure that any cybersecurity threats are addressed swiftly and efficiently.

Creating and managing situational reports involves gathering data, analyzing it, and presenting it in a structured manner to facilitate decision-making. My past experience includes consolidating information from various sources, preparing comprehensive reports, and ensuring timely dissemination to local commanders to inform them of mission readiness and operational impacts. I emphasize accuracy and clarity in my reporting to enhance situational awareness.

Effective coordination in a cybersecurity context relies on clear communication and established protocols. I utilize project management tools and regular meetings to ensure that all stakeholders are aligned and informed. Additionally, I foster a collaborative atmosphere that encourages open dialogue and feedback, ensuring that coordinated effort translates into efficient operations and quick response to issues.

Responding to external requests for cybersecurity direction requires promptness and thoroughness. I ensure that requests are logged systematically and prioritized based on urgency and impact. By maintaining a clear line of communication with external organizations, I can facilitate quick resolutions while keeping all involved parties informed of developments and actions being taken.

Leadership plays a crucial role in creating a unified and motivated cybersecurity team. As a leader, I focus on creating an inclusive environment that values input from all team members. By setting clear expectations, providing resources, and fostering professional development, I empower my team to excel and collaborate effectively in addressing cybersecurity challenges.

My experience with Active Directory includes managing users, groups, and computers within the DoD cybersecurity framework. This involves ensuring proper access controls and maintaining user integrity within various systems. As for TACLANE systems, I have worked on implementing encryption protocols and troubleshooting connectivity issues, which are vital for protecting sensitive information within military communications.

An example of a cybersecurity incident I managed involved a potential data breach where unusual traffic patterns were detected on the network. I quickly mobilized my team to investigate, implemented containment measures, and coordinated with external cybersecurity experts for a comprehensive analysis. Following the incident, we conducted a thorough review of our protocols, enhancing our defenses to mitigate the risk of future occurrences.

Ensuring compliance with federal cybersecurity directives involves regular audits and training sessions for all personnel. I prioritize staying informed about changes in federal regulations and incorporating them into our operating procedures. By maintaining a culture of compliance and accountability, I help my team understand the importance of following directives for the safety and integrity of our operations.

To enhance the user experience in IT services, I begin by soliciting feedback from users on their needs and challenges. This insight drives my approach to problem management and service incident management, ensuring that we address recurring issues effectively. I also prioritize user training and resources, helping users feel more confident and satisfied with the IT services provided.

Escalating service degradations with mission impacts is vital because timely identification and resolution can prevent broader operational disruptions. By ensuring that leadership is aware of potential risks, we can mobilize resources quickly, mitigate impacts, and maintain mission readiness. This proactive approach is crucial for sustaining operational integrity in a dynamic cybersecurity landscape.