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Job details

Overnight Cleaner

Company Description

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space. 

Job Description

Housekeeping Overnight Cleaner
First impressions are everything! As a Night Cleaner we want our Guests and Colleagues to see sparkling Public Area and Back of House spaces every time they walk in. The pride you take in ensuring all areas of the hotel are clean and tidy will reflect in the Guests and Colleagues view of our property as one of superior quality.

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
     

What you will be doing:

  • Clean assigned areas throughout hotel
  • Empty trash in all assigned areas and clean assigned areas including but not excluded to restrooms, Spa areas, back of house spaces, food and beverage outlets, office spaces, outside areas adjacent to the property, guestrooms, and event space
  • Clean all mirrors, windows, wipe and dust all surfaces; keeping all surfaces shiny
  • Vacuum, spot, or shampoo carpets where needed
  • Deliver guest requests
  • Operate various types of mechanical cleaning equipment
  • Clean/tidy guest rooms on an ad hoc basis
  • Follow departmental policies, procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies

Qualifications

Your experience and skills include:

  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to work an overnight schedule, holidays, and weekends
  • Previous customer service experience an asset
  • Strong time management skills and the ability to work independently and as part of a team

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 50 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Compensation: $26.45 per hour

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$54936 / YEARLY (est.)
min
max
$54936K
$54936K

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What You Should Know About Overnight Cleaner, AccorHotel

Join the Fairmont Chicago, Millennium Park team as an Overnight Cleaner! If you're someone who takes pride in maintaining a sparkling clean environment and enjoys working in a vibrant setting, this is the perfect opportunity for you. In this role, you will be responsible for ensuring that all public areas and back-of-house spaces are spotless and inviting for our guests and colleagues alike. Your efforts will directly contribute to the outstanding atmosphere that Fairmont is known for. As an Overnight Cleaner, you will clean assigned areas throughout the hotel, which includes everything from restrooms to event spaces. You'll get to demonstrate your skills by operating various types of cleaning equipment and responding to guest requests for extra comfort. Whether you’re tidying up guest rooms or vacuuming common areas, your actions will help make Fairmont Chicago a standout destination. Our commitment to our employees is equally impressive! With an employee benefit card, you’ll enjoy discounted rates at Accor properties worldwide. We also prioritize your growth and development, inviting you to build a career with us that goes beyond your initial role. So if you’re ready to embrace this role, join us at Fairmont Chicago and let’s make every guest experience unforgettable together. Apply today and become part of a team that values quality, cleanliness, and service!

Frequently Asked Questions (FAQs) for Overnight Cleaner Role at AccorHotel
What are the main responsibilities of the Overnight Cleaner at Fairmont Chicago?

As an Overnight Cleaner at Fairmont Chicago, your primary responsibilities include cleaning assigned areas throughout the hotel such as restrooms, spa areas, and guest rooms. You will also be responsible for emptying trash, cleaning mirrors and windows, and vacuuming carpets. Your attention to detail will ensure that every corner shines, contributing to an exceptional experience for our guests and staff.

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What qualifications are needed to apply for the Overnight Cleaner position at Fairmont Chicago?

To apply for the Overnight Cleaner position at Fairmont Chicago, candidates should have a warm and caring personality, ideally with previous housekeeping experience. The ability to work overnight shifts, including weekends and holidays, is essential. Additionally, strong time management skills and the ability to work independently or as part of a team are important attributes for success in this role.

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What is the compensation for an Overnight Cleaner at Fairmont Chicago?

The Overnight Cleaner position at Fairmont Chicago offers a competitive compensation of $26.45 per hour. This role not only provides a fair wage but also comes with an employee benefit card allowing you to enjoy discounted rates at Accor properties globally. It's a fantastic opportunity to earn while being part of a dynamic team.

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What is the work environment like for an Overnight Cleaner at Fairmont Chicago?

The work environment for an Overnight Cleaner at Fairmont Chicago is lively and fast-paced. You'll work within a prestigious hotel that prides itself on cleanliness and excellent service. The role involves constant movement and interaction with various areas of the hotel, ensuring that every space meets our high standards of cleanliness and guest satisfaction.

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How can one grow within the position of Overnight Cleaner at Fairmont Chicago?

At Fairmont Chicago, we provide ample opportunities for growth within the Overnight Cleaner position and beyond. Employees are encouraged to develop their talents and pursue advancement within the hotel or across Accor's global network. Continuous learning and professional development are core values, ensuring you can enhance your skills and career path.

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Common Interview Questions for Overnight Cleaner
Can you describe your previous experience in housekeeping?

When answering about your housekeeping experience, focus on specific tasks you've handled in previous roles, such as cleaning techniques, operating equipment, or managing guest requests. Highlight any particular challenges you overcame and how those experiences have prepared you for the Overnight Cleaner role at Fairmont Chicago.

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How do you prioritize your tasks during a busy shift?

To effectively answer this question, you can discuss your time management strategies. Explain how you assess which areas to clean first based on guest traffic and any specific requests. Emphasize your ability to stay organized while ensuring a thorough cleaning, aligning with Fairmont Chicago's service standards.

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What steps do you take to ensure safety and sanitation in your cleaning methods?

Highlight your understanding of safety and sanitation practices in housekeeping. Discuss your familiarity with cleaning products and their proper usage, especially in areas like restrooms or kitchens, and how following policies helps maintain a safe working environment at Fairmont Chicago.

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How do you handle guest requests during your shift?

When discussing how to handle guest requests, emphasize your customer service skills. Share examples of past experiences where you effectively responded to guests' needs, ensuring their satisfaction while continuing with your cleaning duties. This demonstrates your capability to balance roles while maintaining high service standards.

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What would you do if you discovered a maintenance issue while cleaning?

In your response, stress the importance of immediately reporting any maintenance issues to the appropriate staff. Discuss how this proactive approach not only enhances guest satisfaction but also reflects your attention to detail, which is vital for an Overnight Cleaner at Fairmont Chicago.

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How do you ensure you maintain a high level of cleanliness in large areas?

Explain your methods for efficiently managing cleaning tasks in large spaces. You might discuss breaking down areas into manageable sections and using a systematic approach to ensure thorough cleaning while maintaining efficiency. Share how this method aligns with the standards upheld by Fairmont Chicago.

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Describe your experience with mechanical cleaning equipment.

For this question, outline your experience with any specific cleaning equipment you have used, such as vacuums or floor scrubbers. Mention any training you’ve received and how this experience prepares you for the role of Overnight Cleaner at Fairmont Chicago, where equipment usage is part of daily tasks.

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How do you cope with working overnight shifts?

Reflect on your strategies for maintaining energy and focus while working overnight. Discuss your approach to adjusting your sleep schedule, taking breaks, and keeping a positive outlook, which is crucial for the Overnight Cleaner position at Fairmont Chicago.

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What do you know about Fairmont Chicago's standards for cleanliness?

In answering this question, emphasize your understanding of Fairmont Chicago’s commitment to quality and superior service. You can mention specific cleanliness standards and how you plan to uphold them, showcasing your alignment with the company's values.

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Why do you want to work as an Overnight Cleaner at Fairmont Chicago?

When responding, express your enthusiasm for being part of a globally recognized hospitality brand like Fairmont. Highlight your passion for cleanliness, attention to detail, and desire to create a welcoming atmosphere for guests, aligning your personal goals with the mission of Fairmont Chicago.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Full-time, on-site
DATE POSTED
March 23, 2025

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