Case Manager - Queens

As a Case Manager at AHRC New York City, your primary responsibilities will include developing and maintaining relationships with job seekers and other stakeholders, ensuring compliance with relevant regulations, providing counseling in group and individual settings, and participating in community outreach and employment preparation activities. You will also oversee job placements and provide ongoing support to both employers and employees.

To be considered for the Case Manager position at AHRC New York City, you should ideally have a Bachelor's degree, along with experience working with the developmentally disabled population. Strong communication skills, both written and verbal, are essential, as well as the ability to establish effective working relationships with various stakeholders. A New York State Driver's License is preferred.

The salary range for a Case Manager at AHRC New York City is between $38,000 and $42,000 per year. In addition to competitive pay, you will benefit from a comprehensive health insurance package and various other perks, making this position both rewarding and financially viable.

As a Case Manager, you will support job seekers by providing guidance through the enrollment process, conducting job clubs, and offering individual counseling sessions. Your role will include helping participants navigate their job search, preparing for interviews, and ensuring that they receive the resources they need to succeed in their employment journey.

Case Managers at AHRC New York City enjoy a competitive benefits package that includes free medical insurance, dental coverage, a retirement plan with matching contributions, paid time off, parental leave, and tuition reimbursement. Additionally, opportunities for professional development are available to support your growth within the organization.

Effective prioritization is crucial in the role of a Case Manager. When answering this question, discuss your approach to assessing tasks, setting goals, and managing time efficiently. You can mention the importance of understanding the needs of your clients and balancing them with compliance requirements and organizational goals.

When responding, highlight a specific situation where you successfully guided a client through a particular challenge. Emphasize your problem-solving skills, the strategies you implemented, and the positive outcome for the client, showcasing your ability to create impactful change.

Discuss your conflict resolution skills, including techniques such as active listening, mediation, and finding common ground. Share an example if possible, and explain how maintaining a professional approach and focusing on solutions leads to beneficial outcomes for both parties.

When answering this question, mention the importance of conducting thorough assessments, including interviews and observational techniques. Emphasize your ability to gather information on skills, interests, and barriers to employment, which helps tailor support for each job seeker.

In your response, discuss the importance of collaboration in interdisciplinary teams and how you contribute to a positive team dynamic. Provide examples of successful projects or initiatives you have participated in, showcasing your ability to work effectively with diverse professionals.

Explain the importance of continuous learning in your role and the resources you utilize to stay informed. Mention workshops, training, or relevant publications that you subscribe to, demonstrating your commitment to remaining compliant with current regulations and enhancing your skill set.

Discuss your approach to relationship-building, including networking, communication, and understanding the specific needs of employers. Provide examples of how you have successfully established partnerships that benefited both job seekers and employers in the past.

When answering, emphasize the significance of community engagement and the different outreach strategies you can implement. Discuss events, partnerships with local organizations, and how you utilize social media to reach potential participants effectively.

Explain how empathy fosters trust and understanding between you and your clients. Share how being empathetic allows you to support job seekers more effectively by understanding their unique challenges and motivations.

Discuss the systems and processes you have in place to keep track of compliance requirements. This could include regular meetings with team members, attending training sessions, and maintaining accurate and transparent documentation to avoid oversights.