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Communications Intern, LATAM

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The community you will join:

Founded in 2008, Airbnb’s mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 6+ million unique places to stay in 81,000 cities and more than 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 20,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb’s people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.  We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.

In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them?  If so, we want to talk to you!

The Communications Team at Airbnb is responsible for telling the Airbnb story around the world. Whether briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits families and communities, we are the voice of Airbnb on a broad range of topics. We’re a fast-paced, high-energy team with a passion for people, places, and storytelling. If you’d like to be part of one of the world’s most dynamic communications teams, we’d love to hear your story.

The difference you will make:

As an intern, you’ll support the Mexico Communications team on high-impact, high-visibility initiatives that shape Airbnb’s reputation in the region. From supporting summer travel campaigns to contributing to the launch of major reports and awards, you'll gain hands-on experience working with world-class communications professionals and PR agencies.

You will be integrated into a team of passionate communicators and storytellers, and will work closely with cross-functional partners including Legal and Policy. Your work will directly contribute to elevating Airbnb’s brand and voice throughout Mexico and LATAM.

This internship is expected to last 12 months and will offer continuous learning, mentorship, and project-based growth opportunities throughout the year.

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the internship. We provide the support, mentorship, fun, and real-world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel.

You can expect to:

  • Collaborate with team members across Mexico and LATAM to move communications projects forward

  • Partner with external PR agencies to support execution and track deliverables

  • Communicate with stakeholders in different teams, such as Legal and Policy

  • Seek and provide feedback throughout the internship

  • Actively participate in and contribute to the Communications team and broader Airbnb community

You can expect to:

  • Collaborate with team members across Mexico and LATAM to move communications projects forward
  • Partner with external PR agencies to support execution and track deliverables
  • Communicate with stakeholders in different teams, such as Legal and Policy
  • Seek and provide feedback throughout the internship
  • Actively participate in and contribute to the Communications team and broader Airbnb community

A typical day:

  • Supporting the team in developing and editing internal and external materials such as story pitches, op-eds, Q&As, talking points, and presentations
  • Partnering with the Mexico Communications team and PR agencies to organize media events, press trips, and reporter engagement
  • Following up on key deliverables and campaign trackers to ensure timely execution
  • Researching and identifying new media contacts, influencers, and local outlets
  • Monitoring political, arts, entertainment, and travel trends to help shape campaigns
  • Learning how to build strategic communications plans that reflect Airbnb’s mission and local impact

 

Your expertise:

  • Must be based in Mexico City
  • Bilingual in Spanish and English (verbal and written fluency required)
  • Pursuing a degree or graduate-level program in Communications, Public Relations, Journalism, Political Science, or a related field
  • Strong writing and storytelling skills, with a passion for communications and media
  • Experience through coursework, internships, blogging, student publications, or relevant volunteer work
  • Familiarity with Google Suite and Microsoft Office (especially for presentations and content drafting)
  • Pursuing a degree or graduate-level program in Communications, Public Relations, Journalism, Political Science, or a related field
  • Understanding of social media platforms and digital communications metrics is a plus
  • Enthusiastic, self-starter with strong organizational skills and attention to detail
  • Passion for Airbnb’s mission and belief in the power of travel to create belonging
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What You Should Know About Communications Intern, LATAM, Airbnb

Are you ready to jump-start your career and immerse yourself in the dynamic world of communications? Look no further than the Communications Intern position at Airbnb! Here at Airbnb, where we believe travel can create connections and a sense of belonging, you will be part of a fast-paced, energetic team that is dedicated to sharing our story across the vibrant LATAM region. You'll support our Mexico Communications team on exciting initiatives that shape Airbnb's reputation, contributing to summer travel campaigns and launching major reports that highlight the unique experiences our hosts provide. This 12-month internship offers you the chance to collaborate with skilled communications professionals and PR agencies while gaining hands-on experience in developing and editing impactful materials such as press releases and presentations. You’ll research current trends and help fine-tune strategic communications plans while connecting with stakeholders from various departments. Don’t miss out on the opportunity to influence Airbnb's voice in Mexico and beyond, all while learning from a supportive and passionate team! If you’re bilingual, a detail-oriented self-starter with a strong passion for media and storytelling, we want to hear from you!

Frequently Asked Questions (FAQs) for Communications Intern, LATAM Role at Airbnb
What are the key responsibilities of a Communications Intern at Airbnb?

As a Communications Intern at Airbnb, you'll be immersed in high-impact initiatives that boost Airbnb's reputation in LATAM. Key responsibilities include collaborating with the Mexico Communications team, assisting in major campaign execution, developing press materials, and researching trends that align with Airbnb's mission. You'll gain valuable insights into the public relations field and support our story-telling efforts across various media platforms.

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What qualifications do I need to become a Communications Intern at Airbnb?

To qualify for the Communications Intern position at Airbnb, you must be based in Mexico City and pursuing a degree in Communications, Public Relations, or a related field. Fluency in both Spanish and English is essential, and you should possess strong writing skills and a passion for storytelling and media. Previous experience through internships or coursework is a plus, as is familiarity with social media and digital communication metrics.

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What kind of growth opportunities are available for Communications Interns at Airbnb?

At Airbnb, Communications Interns can expect continuous learning opportunities throughout their internship. You'll receive mentorship from experienced professionals, work on challenging projects, and gain first-hand experience in shaping communications strategies. The hands-on approach ensures that you not only contribute meaningfully to our goals but also enhance your skills and build a solid foundation for your career.

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What is the work environment like for Communications Interns at Airbnb?

The work environment for Communications Interns at Airbnb is vibrant and collaborative. You'll be part of a high-energy communications team that promotes creativity and curiosity. As an intern, you will collaborate closely with cross-functional partners, engage in valuable feedback sessions, and have the chance to participate in team and community events, making it a truly enriching experience.

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What are some examples of tasks intern will handle in the Communications Internship at Airbnb?

In the Communications Internship at Airbnb, you will take on various tasks including developing and editing press materials, organizing media events, tracking campaign progress, and researching media contacts. Additionally, your contributions to brainstorming sessions and communication strategies will help fine-tune Airbnb's messaging across the LATAM region.

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Common Interview Questions for Communications Intern, LATAM
How do you prioritize tasks when working on multiple projects as a Communications Intern?

When prioritizing tasks as a Communications Intern, I focus on deadlines and project impact. I determine which tasks are time-sensitive and which have the most significant effect on broader communications goals. Using tools like checklists or project management software helps ensure I stay on top of deliverables and effectively communicate with my team about any changes in priorities.

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Can you tell us about a time you had to adapt your communication style?

Absolutely! I remember a group project where team members had diverse communication styles. I adapted by actively listening to their preferences and adjusting my approach to ensure clarity. By being open to feedback and adjusting my tone and delivery, we fostered a collaborative environment, resulting in a successful project outcome.

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What skills do you think are essential for a Communications Intern at Airbnb?

Key skills important for a Communications Intern at Airbnb include strong writing and storytelling abilities, proficiency in both Spanish and English, and good organizational skills. Understanding media trends and digital communications metrics are also beneficial. Moreover, an enthusiasm for Airbnb’s mission and a passion for creative communication will set a solid foundation for success.

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How would you handle a scenario where you receive conflicting feedback on a project?

If I received conflicting feedback on a project, I'd first analyze the feedback to identify common themes. I would then discuss the differing opinions with my manager or team to seek clarity on priorities. It's essential to keep an open mind and frame the discussion constructively, allowing for better decision-making and better project alignment.

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What interests you most about working at Airbnb as a Communications Intern?

I'm particularly drawn to Airbnb's mission of fostering connection and belonging through travel. The opportunity to amplify unique local experiences and the incredible stories of hosts is exciting for me, and I believe that impactful storytelling can significantly influence perceptions about travel in today's landscape.

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Describe a time when you successfully collaborated with a team.

In a recent group project during my coursework, we collaborated to create a communications campaign. We each had distinct roles, and by leveraging our individual strengths—like writing, design, and research—we created a compelling proposal. Consistent meetings and communication ensured we stayed on track and, ultimately, the project was well-received by our professor.

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How do you stay updated on media trends and changes in public relations?

I stay updated on media trends by following industry newsletters, participating in webinars, and engaging with communications and PR communities on social media. Additionally, I regularly read articles from reputable sources and network with professionals to discuss emerging trends and best practices, ensuring I remain informed about the field's evolution.

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What steps would you take to develop strong media contacts for Airbnb?

To develop strong media contacts for Airbnb, I'd start by researching key journalists and influencers within the travel and hospitality sector. Building relationships through networking events, informational interviews, and producing engaging content can also be effective. Additionally, follow-ups after interactions, sharing updates, and expressing genuine interest in their work can help solidify these connections over time.

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How would you approach writing a press release for a new campaign?

When writing a press release for a new campaign, I'd first ensure to understand the key message and target audience. A strong, attention-grabbing headline is essential, followed by concise and informative paragraphs that clearly outline the campaign's goals and appeal. Including quotes from relevant stakeholders adds a personal touch. Lastly, I'd conclude with essential details and relevant media contacts to ensure the release is comprehensive yet engaging.

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Why do you think storytelling is important in communications?

Storytelling is vital in communications because it makes information relatable and memorable. By framing messages within a narrative context, we tap into emotions and experiences, creating connections with our audience. At Airbnb, storytelling is a powerful tool to share experiences and promote the sense of belonging that lies at the heart of our mission.

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Airbnb is a leading online marketplace for short- and long-term homestays and experiences founded in 2008. We provide access to 6+ million unique places to stay in more than 81,000 cities and 191 countries worldwide.

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CULTURE VALUES
Mission Driven
Collaboration over Competition
Inclusive & Diverse
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
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Internship, on-site
DATE POSTED
April 3, 2025

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