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Commercial Account Manager - Electronic Security

Overview

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

 

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Job Description

Allied Universal® Technology Services is hiring an Account Manager. The Account Manager will be essential in the achievement of branch sales goals by driving new business development across the assigned territory. The Account Manager will represent Allied Universal® Technology Services' core values through a consultative approach with clients and internal partners.

 

RESPONSIBILITIES:

  • Business Development: Create and execute growth plans for a designated territory, aiming to expand Allied Universal® Technology Services' market share across diverse industries
  • Sales Process Management: Oversee the full sales cycle, from prospecting (via self-sourced and company leads) to proposal, pricing, contract negotiation, tailored presentations, and post-close implementation
  • Goal Achievement: Consistently exceed sales targets by driving new business throughout the territory, increasing project support and service offerings with current customers and partnering with the Director of Strategic Solutions for cross-selling opportunities with current physical security guarding clients
  • Solution Presentation: Deliver presentations of Allied Universal® Technology Services' security solutions, including installation, service, maintenance agreements, and hosted managed services
  • Account Management: Foster consultative relationships with clients, partners, and stakeholders for sustained business growth while collaborating with Project Managers to ensure consistent service delivery
  • Efficient Scheduling: Strategically manage travel and appointments to maximize client interactions
  • Market Awareness: Stay informed on industry trends, competitor activities, and emerging technologies to uncover new business opportunities
  • Performance Reporting: Track and report on sales pipeline and goal progress through CRM and regular updates to senior management

QUALIFICATIONS (MUST HAVE):

  • Must possess one of the following:
    • Bachelor’s degree in Business, Business Development or related field
    • Associate’s degree in Business, Business Development or related field with a minimum of five (5) years of outside sales experience in a Business-to-Business environment selling a technical solution
    • High school diploma with a minimum of ten (10) years of outside sales experience in a Business-to-Business environment
  • Current driver’s license if driving a company vehicle or personal vehicle while conducting business (e.g., client visits, attending networking events)
  • Minimum of three (3) years of outside sales experience in a Business-to-Business environment selling a technical solution
  • Results-Driven: Consultative sales professional with a proven record of exceeding goals
  • Relationship Builder: Knowledgeable and experienced in developing long-term client relationships and delivering high-quality service
  • Organized and Strategic: Skilled in planning for cold calling, client meetings and site walks throughout the territory while consistently reporting on goal tracking and achievement
  • Exceptional Communicator: Strong interpersonal and presentation skills, adept at crafting compelling presentations and written communications
  • Brand Builder: Experienced in brand development using networks, associations, and social media for effective prospecting
  • Multi-Tasker: Capable of managing multiple priorities in a fast-paced environment, with excellent follow-up skills
  • Tech-Savvy: Proficient in Salesforce and MS Office (Word, Excel, PowerPoint) and ability to learn and present comprehensive technology product and service solutions to our clients

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Security Technology Industry: Electronic security solutions sales and account management experience
  • Technology: Knowledge of Salesforce, SAP and WeEstimate or any of the electronic security platforms: AMAG, SoftwareHouse, Lenel-S2, BRIVO, Genetec, Alarm.com, Avigilon / Motorola Solutions, Open Options, Exacq, Milestone, ONSSI, Axis, American Dynamics, DMP, Bosch, Commend, Talk-A-Phone, Fluidmesh, Silent Knight, March Networks, etc..

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1357914
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Account Manager - Electronic Security, Allied Universal

Are you looking for an exciting opportunity to boost your career in sales and technology? Join Allied Universal® Technology Services as a Commercial Account Manager - Electronic Security in Boston! Here at Allied Universal, we are transforming the security industry by combining advanced technology with physical security. As the Account Manager, you will play a vital role in driving new business development across your territory while representing our core values through a consultative approach. You will take charge of the full sales cycle, from prospecting to closing deals, ensuring our clients receive tailored solutions that meet their needs. Your ability to build lasting relationships with clients and partners will be essential as you strive to exceed sales targets and expand our market share. You’ll also collaborate with our dedicated project managers to ensure consistent service delivery. We are looking for a results-driven professional who is organized, tech-savvy, and possesses exceptional communication skills. Join us in making a difference while protecting what matters most through innovative security technology. Apply today to become part of our valued team and start a rewarding journey with Allied Universal® Technology Services!

Frequently Asked Questions (FAQs) for Commercial Account Manager - Electronic Security Role at Allied Universal
What are the main responsibilities of a Commercial Account Manager at Allied Universal® Technology Services?

As a Commercial Account Manager at Allied Universal® Technology Services, your main responsibilities include driving new business development, managing the full sales cycle from prospecting to contract negotiation, exceeding sales targets, building and maintaining consultative relationships with clients, and collaborating with project managers to ensure the delivery of security solutions. You'll also stay updated on industry trends and report on sales pipeline progress.

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What qualifications are required for the Commercial Account Manager position at Allied Universal® Technology Services?

The ideal candidate for the Commercial Account Manager position at Allied Universal® Technology Services should possess a bachelor’s degree in Business or a related field, or an associate's degree with significant outside sales experience. You should have a proven track record in B2B sales, especially in technical solutions, along with strong communication skills and proficiency in CRM tools like Salesforce.

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How does the sales cycle work for the Commercial Account Manager role at Allied Universal® Technology Services?

In the Commercial Account Manager role at Allied Universal® Technology Services, the sales cycle begins with prospecting to identify potential clients, followed by tailored presentations of our electronic security solutions. You will handle pricing, contract negotiations, and ensure successful post-close implementation, all while aiming for client satisfaction and exceeding sales goals.

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What qualities make a successful Commercial Account Manager at Allied Universal® Technology Services?

A successful Commercial Account Manager at Allied Universal® Technology Services is results-driven, organized, and possesses fantastic relationship-building skills. You need strong communication abilities for effective presentations and client interactions, alongside a strategic mindset to manage multiple priorities while leveraging technology in sales operations.

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What benefits does Allied Universal® Technology Services offer to Commercial Account Managers?

Allied Universal® Technology Services offers competitive benefits for their Commercial Account Managers, including medical, dental, and vision insurance, a 401(k) plan, paid holidays, sick days, personal days, and vacation time. Employees enjoy a supportive environment that encourages career growth and well-being.

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Common Interview Questions for Commercial Account Manager - Electronic Security
Can you describe your previous experience in sales and how it has prepared you for the Commercial Account Manager role?

When answering this question, focus on specific instances from your past roles where you successfully exceeded sales targets or established strong client relationships. Highlight your technical sales experience and how it aligns with electronic security solutions.

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How do you handle objections from clients during the sales process?

A strong answer would involve outlining your approach to listening to client concerns, empathizing with their perspective, and then providing tailored solutions to address their objections. Use examples to demonstrate your problem-solving skills in previous situations.

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What strategies do you use for prospecting new clients?

Discuss various prospecting strategies you have successfully implemented. Include your methods for leveraging social networks, attending industry events, and using CRM tools like Salesforce to track leads and manage your sales pipeline.

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Describe a time when you exceeded your sales goals. What steps did you take?

Provide a concrete example of a specific quarter or project where you went above and beyond. Talk about your planning process, the techniques you implemented, and how you ensured client satisfaction while achieving those goals.

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How do you stay updated on industry trends and competitor activities?

Explain your methods for continuous learning, such as reading industry publications, attending seminars, or networking with peers. Highlight how staying informed has positively impacted your sales strategies.

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What role does relationship building play in your sales approach?

Emphasize the importance of establishing trust and rapport with clients. Share examples of how strong relationships have led to repeat business, referrals, or successful cross-selling opportunities.

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Can you share your experience with sales tools and technology?

Discuss your familiarity with CRM platforms like Salesforce, and any other sales technology you've used. Highlight how these tools have aided your sales process and improved efficiency in managing accounts.

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How do you prioritize your tasks and manage time effectively?

Share techniques you use for prioritization, such as creating daily to-do lists or utilizing scheduling software. Explain how this helps you maximize client interactions and meet sales targets consistently.

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Can you give an example of a successful presentation you've made to a potential client?

Provide a specific example where you tailored a presentation to address a client's unique needs. Highlight the preparation you undertook and how your approach led to winning the business.

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Why do you want to work for Allied Universal® Technology Services?

Demonstrate your knowledge of Allied Universal® Technology Services, including its reputation for innovation in security technology, and align your personal goals with the company's mission. Speak to your enthusiasm for contributing to a transformative industry.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
March 27, 2025

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