Direct Sales Agent Specialist (2972)

As a Direct Sales Agent Specialist at National General, you’ll be responsible for marketing and selling insurance products including Auto, Life, and Roadside Assistance. This includes engaging with customers both in-person and through marketing calls, successfully closing sales, and leveraging community contacts to grow your client base. You will meet sales goals, implement marketing strategies, and actively monitor the competition to ensure our services remain appealing in the market.

To apply for the Direct Sales Agent Specialist position at National General, ideally, you should have 0-2 years of relevant experience in sales. While having a Property & Casualty license is preferred, you can still apply if you’re willing to obtain it within 90 days of joining. Enthusiasm for sales and a knack for connecting with people will also greatly support your application.

National General offers a multi-tiered, comprehensive paid training program for new Direct Sales Agent Specialists. This includes everything from the essential sales techniques to product knowledge and compliance training. Plus, if you don't have an insurance license, you will receive paid licensing training to help you get certified quickly.

As a Direct Sales Agent Specialist, your compensation includes a base rate of $17.00 per hour along with potential for monthly performance-based incentives. With an uncapped commission structure, the more sales you close, the more you can ultimately earn, making this a highly rewarding position for driven individuals.

National General places a strong emphasis on work-life balance, offering 4 weeks of PTO. This allows Direct Sales Agent Specialists to recharge while ensuring they can maintain a rewarding professional life. The environment is designed to promote flexibility and belonging, ensuring everyone feels valued and supported.

Rejection is part of sales, and as a Direct Sales Agent Specialist, it’s crucial to view it as an opportunity to learn. Focus on asking for feedback, improving your pitch, and maintaining a positive attitude. Highlighting your resilience forms a strong impression.

Building relationships starts with listening to clients’ needs and being genuine in your interactions. As a Direct Sales Agent Specialist, prioritize clear communication, follow up consistently, and always look for ways to provide value, which fosters trust and loyalty.

Effective sales techniques include consultative selling and leading with empathy. By understanding the customer's needs and offering tailored solutions, you not only close sales but also build long-term relationships, which is vital for retention as a Direct Sales Agent Specialist.

Staying organized is crucial. Using CRM tools can help keep track of customer interactions and follow-ups. Additionally, setting daily or weekly goals and maintaining a schedule for marketing calls or community outreach ensures you’re always making progress in your pipeline.

Being knowledgeable about National General’s offerings is essential. Familiarize yourself with their key products, like auto and life insurance, and understand how they cater to customers’ needs. This deep understanding will showcase your commitment and help you attract customers effectively.

Share specific scenarios where you faced challenges, such as meeting challenging quotas or handling difficult customers. Focus on the strategies you applied to overcome these obstacles and the positive outcomes achieved, demonstrating your problem-solving skills as a Direct Sales Agent Specialist.

Staying informed is vital. Regularly reading industry news, attending webinars, and participating in professional groups on platforms can all provide updates on trends that could affect sales strategies. Being proactive about knowledge keeps you ahead in your role.

Teamwork is essential in sharing leads, strategies, and best practices. Collaborating with colleagues fosters a better understanding of the market and creates a supportive environment, promoting overall success as a Direct Sales Agent Specialist.

Discuss personal drivers such as the thrill of closing a sale, the satisfaction of helping customers find the right solutions, and achieving individual and team goals. Highlight how these motivations align with the culture at National General.

Ensuring customer satisfaction starts with clear communication and delivering on promises. Regular follow-ups, seeking feedback, and being responsive to concerns shows customers they are valued and that their satisfaction is a top priority.