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Director - Credit & Fraud Risk- Finance - job 3 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

About Credit & Fraud Risk Finance

Credit & Fraud Risk Finance team delivers fact-based, decision-driven and high-impact Net Loss Provision forecasts and credit-risk related insights and deep analytics. The key objective is to drive prudent financial decisions, perform Enterprise analytics and support credit-risk strategies while ensuring adherence to governance and controls.  This position will be part of a highly talented team with strong intellectual curiosity.

How will you make an impact in this role?

This Director-level position leads a team supporting Risk Management in evaluating strategic decisions, establishing profitability linkages between customer behaviors and credit provision and driving credit-related analytical insights to key stakeholders such as Risk, Collections, Marketing & Finance teams.

Partner with Risk and Finance teams on cross-enterprise strategic initiatives by driving key analytics to inform business decisions

Drive awareness of data / insights / market / portfolio trends across businesses and proactively identify opportunities for analysis

Develop skills; mining and analyzing data to identify credit risk and collections opportunities across portfolios to enhance margins, either through revenue generation or expense reduction (primarily via SQL)

Provide thought leadership on projects across the Global Risk Finance organization to help AXP meet its long-term growth targets

Evaluate Risk projects that span multiple businesses and produce cost/benefit analysis to inform prior prioritization of investment dollars.

What You’ll Bring:

This position will provide the candidate with broad exposure across AXP, including Chief Credit Officers, Finance LFO’s and Marketing leadership. As such, Big Picture thought leadership and excellent communication skills are necessary to tailor complex messages to key stakeholders.

Minimum Qualifications:

·       8+ years of experience in Finance Data Analytics & Profitability

·       Analytical Skills – think critically and creatively about our business to identify good topics for analysis, manipulate large amounts of data, decipher trends, and generate meaningful insights

·       Superior attention to detail - demonstrate exemplary organizational and problem-solving skills

·       Communication Skills – Synthesize data into an easy-to-understand story & articulate key messages across multiple audiences

·       Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter

·       Leadership – Act & lead with courage, build relationships, make decisions quickly & influence change.  Do you drive results?

·       Proficiency in SQL

·       BS. in Finance or relevant field

Preferred Qualifications:

·       MBA preferred

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$167500 / YEARLY (est.)
min
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$130000K
$205000K

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What You Should Know About Director - Credit & Fraud Risk- Finance, American Express

Join American Express as the Director of Credit & Fraud Risk in the vibrant city of New York! In this pivotal role, you will lead a talented team dedicated to navigating the complex landscape of credit risk while delivering insightful financial forecasts that significantly impact our company's strategy. With your exceptional analytical skills and proven experience in finance data analytics, you'll analyze vast amounts of data, revealing critical industry trends and profitability opportunities. Your insights will not only shape our approach to risk management but will also be vital in making informed decisions across the business. At American Express, we believe in cultivating a workplace where every voice is heard and valued, fostering innovation and collaboration among our diverse team. You'll have the opportunity to partner with various departments, including Risk, Collections, and Marketing, ensuring our strategies align with both immediate goals and long-term growth. If you thrive in a fast-paced environment and possess a leadership style that inspires change, this is the role for you! At American Express, we support your professional journey with comprehensive benefits and ongoing training opportunities, allowing you to shine while contributing to our mission of delivering the best customer experience. Ready to make your mark? Let's transform the financial landscape together at American Express!

Frequently Asked Questions (FAQs) for Director - Credit & Fraud Risk- Finance Role at American Express
What are the main responsibilities of the Director - Credit & Fraud Risk at American Express?

The Director - Credit & Fraud Risk at American Express is tasked with leading a team that evaluates strategic decisions, driving analytical insights to improve profitability and manage credit risk. This position requires collaboration across various teams, including finance and risk management, to ensure that financial decisions are data-driven and align with company objectives.

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What qualifications do I need to apply for the Director - Credit & Fraud Risk position at American Express?

To be eligible for the Director - Credit & Fraud Risk role at American Express, candidates should have a minimum of 8 years of experience in finance data analytics. A Bachelor's degree in Finance or a related field is required, while an MBA is preferred. Superior analytical and communication skills, as well as proficiency in SQL, are essential to succeed in this position.

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What skills are important for the Director - Credit & Fraud Risk at American Express?

Candidates for the Director - Credit & Fraud Risk role at American Express should possess strong analytical skills to manipulate large datasets and derive meaningful insights. Excellent communication abilities are crucial for conveying complex data narratives to diverse stakeholders. Additionally, an agile mindset, leadership capabilities, and attention to detail are vital for excelling in this position.

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How does American Express support career growth for the Director - Credit & Fraud Risk?

American Express is committed to the professional development of the Director - Credit & Fraud Risk by providing ongoing training opportunities, mentorship programs, and a supportive work culture. Employees are encouraged to explore and pursue various roles within the organization, thus fostering career progression and personal growth.

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What is the salary range for the Director - Credit & Fraud Risk position at American Express?

The salary range for the Director - Credit & Fraud Risk position at American Express is between $130,000.00 to $205,000.00 annually, plus potential bonuses and equity. Compensation is determined based on factors such as location and experience, ensuring competitive remuneration for qualified candidates.

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Common Interview Questions for Director - Credit & Fraud Risk- Finance
Can you describe your experience with financial data analytics?

When answering this question, provide specific examples from your past roles that demonstrate your expertise in analytics. Highlight projects where you've manipulated large datasets, identified trends, and translated insights into strategic recommendations.

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How do you approach risk management in a financial context?

Discuss your methodology for assessing and mitigating risks in financial decision-making. It’s beneficial to include your familiarity with credit-risk models and how they influence profitability and strategy.

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What leadership style do you employ when managing teams?

Elaborate on your leadership approach, emphasizing collaboration and encouragement of team input. Share experiences where your leadership has led to successful project outcomes and positive team dynamics.

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Can you give us an example of a challenging project you managed?

Select a challenging project where you had to navigate complexities and drive results. Explain your role, the obstacles faced, and how you developed actionable insights that benefited the business.

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How do you ensure effective communication of complex data insights?

Discuss your techniques for presenting data to varied audiences, such as simplifying technical terms or using visual aids like charts and graphs. Provide an example of how you have successfully communicated complex data in the past.

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What tools do you use to analyze data, and how do they help you?

Mention your experience with data analytics tools, particularly SQL, and how they facilitate data exploration and analysis. Give examples of projects where these tools directly contributed to informed business decisions.

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How do you stay updated with industry trends in credit risk management?

Share your methods, such as attending industry conferences, participating in webinars, or following relevant publications. Highlight how staying informed has positively impacted your work.

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What methods do you apply to make data-driven decisions?

Explain your process for interpreting data to inform decision-making. Provide a specific instance where your insights led to a critical business decision and the resulting impact.

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How would you handle conflicts within your team?

Describe your conflict resolution strategies, focusing on open communication and understanding differing perspectives. Share an example from your experience where you successfully resolved a team conflict.

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What do you find most fulfilling about working in risk management?

Reflect on your motivations for pursuing a career in risk management. Discuss how the challenges of the field inspire you and the satisfaction you gain from contributing to financial resilience and stability.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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