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Specialty Account Manager, Referral, South Carolina (Rare Disease)

Career Category

Sales

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialty Account Manager, Referral

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for representing Amgen's Rare Disease products to Primary Care/FP/GP/IM, Podiatry, and Orthopedic physicians and healthcare professionals, establishing Biotech/Infusion product sales, increasing referrals for appropriate patients to the Rheumatology and Nephrology specialties, and performing total territory account management. The Referral (SAM) will work strategically and collaboratively across the existing sales teams to uncover unmet needs in the uncontrolled gout patient population that exists outside of Rheumatology and Nephrology to enhance the current business in markets where we have significant presence of KRYSTEXXA® advocates as well as highly efficient centers of excellence. The Referral (SAM) is also responsible for providing account management support to accounts within a specific geography in the PCP, Podiatry, and Orthopedic marketplace with a focus on issues specific to patient identification, disease state education, and referrals to local Rheumatologists and Nephrologist.

  • Collaborate with 2-3 Specialty Account Managers in the Rheumatology and Nephrology sales teams to identify appropriate referral patients in Podiatry, Primary Care, and Orthopedics near current KRYSTEXXA® advocates and centers of excellence.
  • Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
  • Promote Disease State awareness and value of product to target customers.
  • Promote the identification of appropriate patient types for referral to treatment.
  • Regularly communicate progress with SAM/ASD.
  • Promotes KRYSTEXXA® within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
  • Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
  • Consistently meets or exceeds corporate sales goals.
  • Communicates territory activity in an accurate and timely manner as directed by management.
  • Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
  • Adheres to the Amgen’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
  • Successfully completes all Amgen training classes.
  • Completes administrative duties in an accurate and timely fashion.
  • Manages efforts within assigned promotional and operational budget.
  • Maximizes use of approved resources to achieve territory and account level goals.
  • Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives.
  • Attends medical congresses and society meetings as needed.
  • Perform such other tasks and responsibilities as requested by management from time to time.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager, Referral professional we seek is a motivated person with these qualifications.

Basic Qualifications:

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Or

Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Or

High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Preferred Qualifications:

  • Buy and bill experience and success preferred.
  • Biologic/biotech sales and reimbursement experience preferred.
  • Established customer relationships in primary care, podiatry and/or orthopedic markets required.
  • Rheumatology and Nephrology therapeutic area experience preferred.
  • Experience working in a team environment which successfully partners with all Commercial Operations functions.
  • Strong organizational, analytical and computer skills preferred.
  • Approximately 30% travel, including some overnight and weekend commitments.
  • Proficient in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $118,00.00 to $144,000.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

.

Salary Range

139,452.00 USD - 164,038.00 USD
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Average salary estimate

$131000 / YEARLY (est.)
min
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$118000K
$144000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialty Account Manager, Referral, South Carolina (Rare Disease), Amgen

Welcome to Amgen, where our mission is to serve patients living with serious illnesses. We’re excited to announce an opening for a Specialty Account Manager, Referral in Greenville, South Carolina. In this pivotal role, you will be the ambassador for Amgen's Rare Disease products, focusing on establishing valuable connections with Primary Care, Podiatry, and Orthopedic physicians. Your responsibility will be to enhance our Biotech/Infusion product sales while driving referrals to Rheumatology and Nephrology specialties. Collaborating with other Specialty Account Managers, you'll be instrumental in identifying patients with uncontrolled gout and ensuring they receive the care they need. We’re looking for someone with a solid understanding of the market and a proactive approach to sales. You’ll develop comprehensive territory business plans to meet and exceed our ambitious sales goals while promoting disease state awareness and the value of our products. Amgen has cultivated a collaborative and innovative culture, where your insights and contributions are valued. If you thrive in challenge-driven environments and possess a strong professional demeanor, this could be the perfect opportunity to transform your career while making a substantial impact on patient lives. In addition to the chance to grow with a leader in the biotech industry, you’ll enjoy a competitive salary range and an attractive benefits package tailored to support your well-being and career development. Join us and let’s work together to create a healthier world.

Frequently Asked Questions (FAQs) for Specialty Account Manager, Referral, South Carolina (Rare Disease) Role at Amgen
What are the key responsibilities of a Specialty Account Manager, Referral at Amgen?

As a Specialty Account Manager, Referral at Amgen, your responsibilities will include representing Amgen's Rare Disease products to healthcare professionals, establishing product sales, and increasing patient referrals to specialists in Rheumatology and Nephrology. You will also develop comprehensive business plans, promote disease state awareness, and maintain strong relationships with customers to understand their needs.

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What qualifications are needed for the Specialty Account Manager, Referral position at Amgen?

To qualify for the Specialty Account Manager, Referral position at Amgen, candidates should possess a Bachelor's Degree accompanied by at least 3 years of relevant sales experience. Alternatively, an Associate degree with 6 years of experience or a high school diploma combined with 8 years of experience in the pharmaceutical, biotech, or medical device industry is acceptable. Preferred qualifications include experience in Biologic/biotech sales, established customer relationships in primary care or orthopedic markets, and proficiency in Microsoft Office.

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How does Amgen support its Specialty Account Managers, Referral in their roles?

Amgen supports its Specialty Account Managers, Referral by providing comprehensive training, maintaining an open line of communication with management regarding territory activities, and endorsing a culture of collaboration across various sales teams. This ensures that you have the resources and support necessary to identify patient needs and drive successful outcomes.

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What is the expected travel commitment for the Specialty Account Manager, Referral at Amgen?

The Specialty Account Manager, Referral position at Amgen requires approximately 30% travel, which may include overnight and weekend commitments. This travel is essential for establishing and maintaining relationships with healthcare professionals and attending medical congresses within your designated territory.

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What is the salary range for the Specialty Account Manager, Referral role at Amgen?

The expected annual salary range for the Specialty Account Manager, Referral at Amgen falls between $118,000 and $144,000. Keep in mind that actual salary may vary based on several factors such as relevant skills, experience, and qualifications.

Join Rise to see the full answer
Common Interview Questions for Specialty Account Manager, Referral, South Carolina (Rare Disease)
What strategies would you use to identify potential referral patients as a Specialty Account Manager at Amgen?

Understanding the specifics of your territory and the characteristics of patient populations is crucial. You should leverage market data, existing healthcare professional relationships and collaborate closely with teams to identify patients who would benefit from Amgen's Rare Disease products.

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How do you prioritize your accounts and develop a business plan for your territory?

Start by analyzing potential based on patient populations, sales history and market needs. Prioritize key accounts that align with your sales goals, and develop a strategic plan focusing on building relationships, addressing customer needs, and driving referral pathways.

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Can you describe a time when you exceeded your sales goals in a previous role?

Share specific metrics that highlight your success. Discuss the approach you took to understand your market, build customer relationships, and develop tailored strategies that catered to client needs, ultimately leading to exceeding your sales targets.

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What role does teamwork play in your approach to the Specialty Account Manager position?

Teamwork is essential as collaboration with specialty account managers and other sales team members can help identify patient needs and facilitate referrals. Emphasize how sharing insights and supporting each other can enhance overall team performance.

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How do you ensure compliance with industry regulations in your sales process?

Compliance is critical in the pharmaceutical industry. Understand and reference Amgen’s compliance policies during your conversations and ensure your communications and promotional activities align with regulatory guidelines.

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How do you stay current with developments in the Rare Disease therapeutic area?

Continuous learning is vital. Share how you engage with industry publications, attend relevant conferences, and collaborate with medical professionals to keep up with the latest advancements and trends in Rare Disease treatment.

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How do you motivate yourself during challenging sales periods?

Discuss the importance of maintaining a positive mindset, setting incremental goals, and reflecting on past successes. Networking with colleagues for support and new strategies can also reinvigorate motivation.

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What techniques do you use to build strong relationships with healthcare professionals?

Focus on listening to their needs, providing valuable educational resources, and ensuring consistent follow-up. Building trust and becoming a go-to resource helps in fostering long-term relationships.

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What is your experience with presenting disease state information to healthcare providers?

Presenting effectively requires deep knowledge of the disease state, understanding the audience's concerns, and tailoring your message accordingly. Discuss how you’ve prepared presentations that address specific challenges faced by healthcare providers.

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What do you believe are the most important qualities for succeeding as a Specialty Account Manager at Amgen?

Qualities such as strong communication skills, resilience, collaborative spirit, and a thorough understanding of customer needs are critical. Discuss how these attributes help build meaningful relationships and lead to successful outcomes.

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To serve patients. Amgen strives to serve patients by transforming the promise of science and biotechnology into therapies that have the power to restore health or save lives. In everything we do, we aim to fulfill our mission to serve patients....

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Full-time, hybrid
DATE POSTED
March 31, 2025

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