Job details

Customer Success Manager

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At AIM, we use our branding expertise to help companies throughout the U.S. establish a solid customer base and consistent market identity. Our team members are passionate about growth, innovation, and collaboration. As a Customer Success Manager, you will play an integral part in helping our company exceed sales expectations, surpass outreach projections, and stay one step ahead of market trends.

Daily responsibilities can include:

Actively identify quality leads and close new contracts
Remain knowledgeable on products, services, and updates
Act as the point of contact between client and consumer
Implement sales and marketing strategies to exceed quotas

The right candidate will bring the following skills/qualities to the table:

Outstanding communication skills focused on relationship building
Minimum of one year in a communications or customer-facing role
Can-do attitude, dependability, and a willingness to learn
Reliable transportation (must be in office every day)

We offer the following perks:

Paid training and full-time hours
Weekly pay and generous bonuses
Outstanding growth opportunities
Supportive, team-focused environment

Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.

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Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Customer Success Manager, ARi

At AIM, we are on the lookout for a driven Customer Success Manager to join our dynamic team in Matthews, North Carolina. We take pride in our branding expertise, which helps a variety of companies establish a solid customer base and a consistent market identity. As a Customer Success Manager, you won't just be a cog in the wheel; you will play a crucial role in ensuring our clients thrive by exceeding their sales expectations and staying ahead of market trends. Your day-to-day will be packed with excitement, as you actively identify quality leads and work to close new contracts while remaining knowledgeable about our diverse products and services. You’ll be the go-to point of contact for our clients, implementing effective sales and marketing strategies to surpass quotas. If you have a natural flair for building relationships, exceptional communication skills, and at least a year of experience in a customer-facing role, we want to hear from you! We value a can-do attitude, reliability, and a genuine willingness to learn. Being on-site every day is essential, so dependable transportation is a must. We offer impressive perks like paid training, weekly pay, generous bonuses, and tremendous growth opportunities within a supportive, team-focused environment. If you're eager to bring your skills in sales, marketing, or customer service to a vibrant team, AIM is the place for you to shine!

Frequently Asked Questions (FAQs) for Customer Success Manager Role at ARi

What qualifications does a Customer Success Manager at AIM need?

To become a Customer Success Manager at AIM, candidates should possess outstanding communication skills with a strong focus on relationship building. A minimum of one year in a communications or customer-facing role is required, ensuring that you have the foundational experience needed to thrive in this position. Reliability and a can-do attitude will also set you apart.