As an Inside Sales Representative at Aston Carter, you'll be responsible for preparing accurate quotes and ensuring they meet customer requirements. Your duties will include serving as a primary contact for customer inquiries, collaborating with the sales team on proposals, and maintaining accurate documentation in our systems. You’ll also be expected to resolve order discrepancies and work closely with production and shipping teams to align customer expectations with delivery.

To excel as an Inside Sales Representative at Aston Carter, a high school diploma or equivalent is required, with an associate's degree in business or a related field being a plus. Prior experience in customer service, sales support, or administrative roles is preferred. Additionally, strong analytical skills and familiarity with ERP systems and Microsoft Office Suite will be crucial for your success in this role.

Aston Carter offers a supportive work environment for Inside Sales Representatives, characterized by collaboration and teamwork. The role is fully onsite in a charming historical building in Milwaukee, Wisconsin, which adds to the workplace's appeal. You'll work alongside experienced staff, fostering a culture of growth and support within a structured, union shop environment.

As an Inside Sales Representative at Aston Carter, you’ll enjoy competitive wages within a range of $45,760 to $55,000 per year. The company also provides substantial benefits, including health, vision, and dental insurance options, life insurance, a 401K plan with a company match, and generous paid vacation time along with holidays. Additional perks like Snack Mondays and appreciation days aim to create a fun and engaging workplace.

At Aston Carter, diversity, equity, and inclusion are fundamental to our culture. We actively seek to hire diverse talent and maintain an inclusive environment through self-reflection and recognition of our diverse workforce. For Inside Sales Representatives, this means being part of a team where everyone's unique perspectives are valued and where growth opportunities are available for all.

As an Inside Sales Representative, it’s important to express genuine enthusiasm for helping customers and closing sales. Highlight specific experiences where you’ve positively impacted customer satisfaction or exceeded sales targets. This demonstrates your motivation to drive results and foster relationships.

When handling customer objections as an Inside Sales Representative, it’s essential to listen actively to understand the client’s concerns. Offer solutions that directly address those objections while emphasizing the benefits of your product or service. Provide examples from your experience that show your ability to turn objections into opportunities.

Discuss your familiarity with CRM or ERP systems relevant to the Inside Sales Representative role. Emphasize your ability to navigate these systems efficiently to manage customer data, track sales activities, and generate reports. Provide examples of how you’ve used such software to improve sales processes.

Explain your organizational methods, such as using task management tools, prioritizing activities, or maintaining a detailed calendar. Highlight the importance of clear communication with your team and how staying organized has led to your success in previous roles as an Inside Sales Representative.

Share a specific example of a time you successfully closed a sale by effectively presenting a compelling pitch. Discuss the elements of the pitch, how you tailored it to the customer's needs, and the outcome. This showcases your skills in persuasive communication as an Inside Sales Representative.

Mention the strategies you use to stay informed about industry trends, such as following relevant publications, attending webinars, or participating in industry groups. This reflects your commitment to being knowledgeable and adapting to changes that may affect your role as an Inside Sales Representative.

Talk about your experience in collaborating closely with sales teams, perhaps discussing specific projects where teamwork was crucial for success. Highlight the importance of communication and sharing insights within a sales environment to drive overall results as an Inside Sales Representative.

Describe how you value customer feedback in refining your sales approach and improving overall customer satisfaction. Discuss instances where you used feedback to adjust your strategies or offerings and how that contributed to your effectiveness as an Inside Sales Representative.

Express your admiration for Aston Carter's focus on diversity, inclusion, and employee well-being. Share how their values align with your professional aspirations and how you believe your skills can contribute to the team as an Inside Sales Representative.

Discuss strategies you use for managing multiple customer needs, such as prioritizing based on urgency and importance, and setting clear expectations with clients. Provide examples that demonstrate your ability to juggle competing demands effectively in your role as an Inside Sales Representative.