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Field Account Executive, Nashville

Field Account Executive, Nashville (Hybrid)Tennessee, USANashville, TN, USAFull timeWe believe in the power and joy of learning.At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.Our culture values diversity, engagement, and discovery.Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.Our Account Executive role is a hybrid field sales position covering a mixture of 2-year and 4-year schools from Middle Tennessee (Nashville/Murfreesboro). For time spent in the field with customers we provide a company car. This role provides the opportunity to build relationships and have a high level of customer engagement. We are looking for a sales professional with a background in outside sales, cross selling, upselling, renewals, and longer sales cycles.Ideal candidates are located near Nashville, TN and Murfreesboro, TN, but we will also consider candidates from areas within the territoryWhat you'll do here:Plan for Success• Plan, organize, and prioritize sales activities to achieve sales targets.• Use database tools to develop and maintain opportunities pipeline for every account in assigned territory.• Create and implement strategic plans for opportunities through resource management and internal collaboration.• Develop product knowledge and digital skills for sales calls, presentations and delivery of digital courses.• Provide support for instructor course set-up and student course access to drive digital activations, and usage.• Build itineraries and daily plans that effectively address territory priorities and optimize customer engagement.Deliver Results• Achieve and/or exceed established sales targets by promoting Cengage solutions to all customers.• Conduct sales calls with decision makers to identify needs, propose solutions and establish relationships.• Represent all product offerings and platforms across disciplines for the territory.• Collaborate internally with account partners to implement institutional sales strategies and ensure complete coverage of all Cengage solutions for an account.• Use resources and internal sales support for digital customer course builds, training and implementation.• Confirm and communicate details with customers on options to access Cengage content in use at each account.• Develop relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives.Manage Your Business• Use data to identify priorities for allocation of time and resources.• Continue ongoing updates and maintenance of customer database.• Handle travel, business and sampling budgets effectively.• Provide clear, timely communication and accurate reporting.• Exhibit digital proficiency with internal systems and when sharing Cengage solutions.Skills You Will Need Here:• BA/BS or equivalent work experience and a proven, successful track record in a prior sales position is preferred.• Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.• Highly flexible and adaptable to change.• High energy and good communication skills both written and verbal.• Strong presentation skills.• Competitive spirit and high business acumen.• Demonstrated understanding of applied computer technology.• Comfortable using technology in performing routine job tasks and for product demonstration purposes.• Outstanding organizational and time management skills.• Proficiency in PC and Microsoft Office applications.• Ability to travel with some overnight in certain territories and for sales meetings; must be able to travel by both auto and air.• Located within assigned sales territory.Preferred:• Direct sales, marketing, or editorial experience• Prior ed tech sales experience• Proficiency in Salesforce• Driven to succeedCengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.About Cengage GroupCengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.CompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.$52,000.00 - $83,200.00 USD
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$52000K
$83200K

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What You Should Know About Field Account Executive, Nashville, Cengage Group

Are you passionate about education and driving sales? Join Cengage Group as a Field Account Executive in Nashville, TN! This hybrid role allows you to engage with 2-year and 4-year institutions throughout Middle Tennessee, helping educational establishments discover innovative solutions to enhance learning experiences. We're looking for a dynamic sales professional excited to cultivate meaningful relationships with stakeholders while promoting Cengage's diverse range of products and digital solutions. You'll be responsible for developing strategic sales plans, utilizing database tools to manage your opportunities, and being the voice of Cengage within the academic community. The role requires flexibility, a knack for excellent communication, and proven experience in outside sales, including skills in cross-selling and upselling. Your time will be spent not only meeting sales targets but also physically engaging with your territory, as we provide a company car for your customer visits. At Cengage, we pride ourselves on a culture that values inclusion and diversity, where every idea matters. If you're located near Nashville or Murfreesboro and ready to elevate your career while making a real impact in education, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Field Account Executive, Nashville Role at Cengage Group
What are the main responsibilities of the Field Account Executive at Cengage Group?

As a Field Account Executive at Cengage Group, your primary responsibilities will involve planning and executing sales strategies, maintaining a robust opportunities pipeline, conducting engaging sales calls with decision makers in schools, and nurturing relationships to promote Cengage solutions. You’ll work collaboratively with internal teams to ensure comprehensive coverage of all products and maintain a focus on achieving and exceeding established sales targets.

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What qualifications are needed for the Field Account Executive role at Cengage Group?

Ideal candidates for the Field Account Executive position at Cengage Group should possess a BA/BS degree or equivalent experience in sales, with a proven track record in outside sales roles. Being comfortable with technology and having strong presentation skills are also essential. Experience in educational technology sales or direct sales and proficiency in Salesforce are highly desirable, showcasing your ability to thrive in the role.

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How does Cengage Group support the development of the Field Account Executive?

Cengage Group is committed to the growth of its employees, offering comprehensive training and ongoing support for the Field Account Executive position. You'll develop your product knowledge and digital skills to effectively engage with customers, and the collaborative culture encourages input from diverse perspectives, fostering both personal and professional development in a supportive environment.

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What kind of sales experience is beneficial for the Field Account Executive job at Cengage Group?

A successful Field Account Executive at Cengage Group will benefit from previous experience in outside sales, particularly roles involving cross-selling, upselling, and managing longer sales cycles. Familiarity with educational environments and the ability to engage effectively with diverse audiences will aid in sales success, as well as having the drive to achieve sales targets consistently.

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What makes Cengage Group an attractive employer for a Field Account Executive?

Cengage Group stands out as an employer due to its strong emphasis on innovation in education, commitment to diversity, and a supportive work culture. The opportunity to directly impact students' education while working collaboratively within a team sets a fulfilling tone for the role of Field Account Executive. Additionally, the hybrid work arrangement and benefits add to the overall employee satisfaction.

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Common Interview Questions for Field Account Executive, Nashville
Can you describe your experience with outside sales?

When answering this question, provide specific examples of your past experiences in outside sales, highlighting your approach to prospecting, building relationships, and achieving sales goals. Discuss the strategies you employed and how they led to success, demonstrating your ability to engage effectively with clients.

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How do you prioritize your sales calls and activities?

To respond effectively, outline your methodology for prioritizing sales calls, including how you assess the potential of each account and schedule your time efficiently. Mention any tools or techniques you utilize, such as CRM systems or data analysis, to manage your activities and ensure you meet sales targets.

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What strategies would you use to engage with educational institutions?

Discuss the importance of understanding the needs of educational institutions and tailoring your approach accordingly. Mention techniques for establishing trust and long-term relationships, such as using relevant case studies, showcasing Cengage's unique solutions, and being responsive to client inquiries.

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What is your approach to cross-selling and upselling?

Frame your answer to emphasize how you identify opportunities for cross-selling and upselling by understanding customer needs thoroughly. Share examples of your previous successes in these areas, showing quantifiable results where possible, and underscore the importance of maintaining ongoing communication with clients.

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How do you utilize technology in your sales process?

In your response, highlight the specific technologies and tools you leverage to enhance your sales process. Discuss your proficiency with CRM software, data analytics, and presentation tools, showcasing how these enable you to provide tailored solutions and maintain effective communication with your clients.

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Can you give an example of a challenging customer interaction and how you resolved it?

Provide a detailed account of a challenging situation you faced with a customer, focusing on the steps you took to understand their concerns and how you addressed them. Emphasize your ability to listen, empathize, and find solutions that maintain a positive relationship.

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How do you stay updated on industry trends relevant to education technology?

Elaborate on the methods you use to stay informed about the education technology landscape, such as reading industry publications, attending conferences, or networking with peers. Discuss how this knowledge influences your sales approach and helps you relate more effectively with your clients.

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What role do you think diversity plays in sales?

Explain how you believe a diverse perspective enhances sales strategies and outcomes. Point out that it allows for a more comprehensive understanding of customer demographics and leads to more tailored solutions, fostering stronger relationships across varied audiences.

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Why do you want to work for Cengage Group?

Express your enthusiasm for Cengage Group's mission of supporting education and how your values align with their commitment to innovation and diversity. Highlight your desire to play a role in influencing change within educational institutions and helping students succeed.

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What are your long-term career goals and how does this position fit?

Share your aspirations in the sales field and how you plan to advance your career. Articulate how the Field Account Executive role aligns perfectly with your goals, emphasizing your interest in educational technology and the impact this position can have on your development.

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We provide quality, digital learning experiences that help students lead choice-filled lives. We’re always looking for ways to innovate and evolve to meet the needs millions of learners. Our employees have a direct impact in helping students arou...

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Full-time, hybrid
DATE POSTED
March 21, 2025

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