Bear Restaurant General Manager

A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic well-being, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

Role Summary

The General Manager will oversee all daily operations of Bear Restaurant and Gavel, our coffee & provisions shop.  The General Manager manages all front-of-house (FOH) team members and works closely with the Executive Chef and the Director of Food and Beverage in order to showcase Bear’s exceptional cuisine with heartfelt and individual service. Bear is the keystone of Stanly Ranch’s culinary offering, serving to connect creation with consumption. Bear is open for breakfast, lunch and dinner, each meal spotlights a menu of inspired, elemental cooking. 

Key Responsibilites

Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:

• Work with the Director of Food and Beverage and the Executive Chef in setting the direction of the business in day to day operations as well as developing and executing a plan to drive sales, manage costs, and grow the business.

• Collaborate with and assist other Food & Beverage departments to ensure smooth operations in all areas of the division.

• Works with the Marketing and Promotional teams to continue to build the reputation and business for Bear in the local community

• Manage FOH schedule 

• Direct all recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures according to Auberge and Stanly Ranch standards.

• Handle all FOH staff responsibilities in partnership with Talent and Culture (includes: training and development, employee relations, disciplinary action, documentation, terminations, etc.).

• Work closely with the team of F&B Managers in order to promote a strong and unified leadership dynamic.

• Manage FOH payroll edits and ensures all is correct by payroll processing time, in accordance with Auberge and California labor law requirements.

• Manage FOH tipout procedures and payroll input, and ensure all is correct by payroll processing time.

• Responsible for conducting regular and meaningful meetings with all FOH Leadership to update them on financials, service, new procedures, and improvements.

• Responsible for holding daily rallies within every service period OR assigning another manager to hold them in their absence.

• Budget effectively for the department.

• Work with the entire leadership team to drive the success of Bear.

• Share responsibility for all repairs and maintenance of the restaurant and work with engineering to report and ensure completion in a timely manner.

• Oversee organization, efficiency and policies pertaining to service in the dining room.

• Balance administrative responsibilities with service responsibilities.

• Enhance and strengthen guest relationships, both established and new.

• Promote cooperative effort, a team spirit, and good morale and service culture among team members.

• Resolve concerns from guests in a gracious and timely fashion.

• Participate in training regarding standardized policies (HR, fire, hygiene, health, safety, employee handbook, etc.)

• Help with duties of other employees (i.e. server, server assistant, food runner, etc.); open and close the restaurant as needed.

• Responsible for ensuring that all server check outs and restaurant closing duties are performed on a daily basis to standard.

• Demonstrate a strong understanding of company background, ENRICH values and philosophy.

• Adhere to all company safety and sanitation policies and procedures. 

• Perform other work-related duties as assigned.

• Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.

• Accomplish company goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.

• The starting rate for this position is $110,000 per year, plus incentive. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

• REQUIRED QUALIFICATIONS

• Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule.

• Three to five years managing restaurants, preferably in a luxury resort and/or restaurant setting.

• Demonstrated ability to coordinate multiple activities with attention to detail.

• Demonstrated ability to work independently, with minimal supervision.

• DESIRED QUALIFICATIONS

• Bi-lingual

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.