Pool Server

As a Pool Server at Commodore Perry Estate, you'll warmly welcome guests, provide food and beverage service in and around the pool area, and ensure cleanliness and organization. You'll present menus, take orders accurately, serve promptly, and act as a liaison between guests and staff while maintaining safety and sanitation protocols.

To become a Pool Server at Commodore Perry Estate, candidates should have at least one year of experience in the foodservice or hospitality industry. A good knowledge of food and wine is essential, along with a professional appearance and the ability to work in a fast-paced team environment. Additionally, you must be of minimum age to serve alcohol and obtain necessary state certifications.

Working as a Pool Server at Commodore Perry Estate is special because you’re part of a treasured Austin landmark that embodies modern luxury and whimsical charm. Here, you’re not just an employee; you're part of a family that encourages individuality and celebrates memorable connections with guests.

The work environment for a Pool Server at Commodore Perry Estate is vibrant and energetic, filled with the sounds of laughter and enjoyment from our guests. You’ll be part of a supportive team that values creativity, attention to detail, and exceptional service in a beautiful poolside setting.

At Commodore Perry Estate, a Pool Server role comes with numerous opportunities for growth. With our expansive portfolio within Auberge Resorts Collection, exceptional performance could lead to advancement into supervisory roles or opportunities in other service areas across the estate.

When encountering a difficult guest, it's crucial to stay calm and professional. Listen to their concerns, empathize, and offer a solution. Always maintain a positive attitude and strive to turn their experience around. Remember, effective communication is key!

In your response, share a specific example where you noticed a guest's need and addressed it proactively. Explain the actions you took and the outcome, emphasizing your commitment to excellent service and guest satisfaction as a Pool Server.

Effective prioritization is essential in a busy environment like a pool area. Highlight your ability to assess guest needs quickly, delegate tasks when appropriate, and remain organized while ensuring all guests receive prompt and attentive service.

Detail your understanding of food safety protocols and your commitment to cleanliness. Mention practices such as regularly sanitizing surfaces, using gloves, and following health guidelines to ensure a safe and pleasant environment for guests.

Emphasize qualities such as strong communication skills, a friendly disposition, attentiveness, and the ability to work well in a team. These traits help create a positive guest experience and foster a collaborative work environment.

Discuss your experience and education regarding food and beverage service. Highlight any formal training, familiarity with various cuisines and beverages, and your willingness to continuously learn and stay updated on new trends.

Share your passion for hospitality and interacting with guests. Describe how creating memorable experiences and building connections is rewarding for you, especially in the pool service role at a luxurious destination like Commodore Perry Estate.

Explain your strategies for staying positive, such as focusing on teamwork, taking deep breaths, and reminding yourself of the joy guests find in their experiences. Positivity can be infectious, and your energy can enhance the atmosphere around you.

Discuss your ability to remain flexible and calm in unexpected situations. Stress the importance of quick thinking, problem-solving skills, and consistently communicating with your team to navigate changes efficiently.

Describe your approach to initiating contact with guests, emphasizing a warm welcome, friendly demeanor, and attentiveness. Ideally, you would personalize your greetings when possible and communicate genuinely to foster rapport.