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Public Safety Officer

Company Description

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community.  In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply. 

Job Description

Summary of Position

The Public Safety Officer is responsible for fostering and maintaining a safe learning and working environment for the Augsburg University Community. This environment is attained through proactive patrol of the campus buildings and ground and through positive interactions with the community we serve.

Available Officer Schedules

  • Evening shift: 4:00PM- 12:30AM  
  • Night shift: 12:00AM-8:30AM 

The specific schedules available will be discussed during the interview process. Days the officer is scheduled are negotiable, and regularly scheduled weekend shifts are required.

Primary Responsibilities

  • Creating and maintaining a safe learning and working environment for members of the Augsburg University Community.
  • Provide required services to the Augsburg University Community, including: walking or driving escorts, locking and unlocking of campus buildings according to class schedules and events, and providing information and assistance to the community as needed.
  • Respond to emergency and non-emergency requests for assistance. Initiate and coordinate Police, Fire, and EMS response as needed.
  • Monitor campus activities and facilities through proactive patrol and observation.
  • Identify after hours’ facilities issues and assist in the coordination of emergency maintenance response.
  • Prepare required incident reports completely and accurately for all security and safety related activities.
  • Regularly monitor and use critical infrastructure systems, including: CCTV systems, fire alarm panels, automation systems, alarms, access card systems, and parking enforcement systems.
  • All other duties as apparent or assigned by supervisor(s).

Work Environment and Physical Demands

  • Typical work environment is continually changing. Includes working in both indoor spaces and outdoors for long periods of time in varying weather conditions.
  • Sitting, standing, or walking for long periods of time.
  • Regular computer, phone, and office equipment use.
  • Ability to drive a motor vehicle in order to patrol campus grounds and provide escorts.
  • Ability to communicate in person and over the phone.

    Qualifications

    Minimum Qualifications

    • High School Diploma or GED equivalent.
    • Valid driver’s license with clean driving record.

    Knowledge, Skills, Abilities

    • Ability to work effectively and collaboratively in a diverse work environment.
    • Ability to be attentive to details, be accurate, be precise.
    • Ability to work in a team environment; and work independently with little or no supervision.
    • Ability to reason/analyze; maintain confidentiality; and demonstrate patience, understanding.
    • Ability to show initiative; multi-task and organize workflow; manage one or more projects simultaneously; and handle frequent interruptions.

    Preferred Qualifications

    • One (1) year of professional experience in public safety, security, or other relevant position.
    • Experience in customer service, community engagement, or volunteer work (including student employment).

    Additional Information

    The compensation range is $20 - $22 per hour, DOQ.

    Benefits at Augsburg

    Augsburg University offers a competitive and comprehensive total rewards program including: 

    • Competitive wages plus shift differentials for 2nd and 3rd shifts.
    • Medical, dental and vision coverage

    • A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility

    • Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US

    • Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire

    • Employer-paid STD, LTD and life insurance

    • Employee Assistance Program (EAP) for all employees

    Equal Opportunity and Affirmative Action Statement

    Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.  

    Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law. 

    If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email: [email protected].

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    CEO of Augsburg University
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    Paul Pribbenow
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    Average salary estimate

    $43680 / YEARLY (est.)
    min
    max
    $41600K
    $45760K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Public Safety Officer, Augsburg University

    Augsburg University is looking for a dedicated Public Safety Officer to join our vibrant community in Minneapolis, MN. This role is vital in fostering a safe and welcoming environment for our approximately 3,200 diverse students. As a Public Safety Officer, you will have the opportunity to interact positively with the campus community while proactively patrolling buildings and grounds. This isn't just a job; it’s a chance to contribute to a university that values education and diversity. Depending on your availability, you can choose between shifts, including an evening schedule from 4:00 PM to 12:30 AM or a night shift from 12:00 AM to 8:30 AM. Your primary responsibilities will include offering guidance and assistance, conducting safety escorts, responding to requests for help, and preparing incident reports as necessary. You’ll also get to monitor our state-of-the-art security systems and maintain communication across various platforms. This position requires a high school diploma or GED, along with a valid driver's license and a clean driving history. If you have a year of professional experience in public safety or customer service, that would be a fantastic plus! In return for your hard work, we offer competitive pay, comprehensive benefits, and the immeasurable reward of contributing to the safety and well-being of the Augsburg community.

    Frequently Asked Questions (FAQs) for Public Safety Officer Role at Augsburg University
    What are the primary responsibilities of a Public Safety Officer at Augsburg University?

    At Augsburg University, a Public Safety Officer is responsible for creating a secure and supportive environment for the university community. This includes conducting patrols of campus buildings and grounds, offering safety escorts, responding to emergencies, preparing incident reports, and monitoring security systems.

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    What qualifications do I need to apply for the Public Safety Officer position at Augsburg University?

    To apply for the Public Safety Officer position at Augsburg University, you need a high school diploma or GED, a valid driver’s license, and a clean driving record. Preferably, candidates should also have at least one year of professional experience in public safety or related fields.

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    Are there flexible scheduling options for the Public Safety Officer role at Augsburg University?

    Yes! The Public Safety Officer role at Augsburg University offers flexible scheduling options. Applicants can choose between evening or night shifts, with the exact schedule and days negotiable during the interview process.

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    What benefits are offered for the Public Safety Officer position at Augsburg University?

    Public Safety Officers at Augsburg University receive a competitive compensation package that includes medical, dental, and vision coverage, generous paid time off, a retirement plan, and up to 100% tuition remission for employees and their dependents. Shift differentials are also available for evening and night shifts.

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    How does Augsburg University support diversity and inclusion within its Public Safety Officer team?

    Augsburg University is deeply committed to intentional diversity, equity, inclusion, and belonging. The university encourages BIPOC, LGBTQIA+, individuals with disabilities, and those from underrepresented backgrounds to apply for the Public Safety Officer position, fostering a diverse workforce that enriches the campus community.

    Join Rise to see the full answer
    Common Interview Questions for Public Safety Officer
    What inspired you to pursue a role as a Public Safety Officer?

    When answering this question, focus on your motivation to ensure safety and create a supportive environment for students and staff. Discuss your commitment to community service and how this role aligns with your values.

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    How do you handle stressful emergency situations as a Public Safety Officer?

    Provide specific examples of how you remain calm under pressure and the methods you use to assess situations quickly. Emphasize your ability to communicate effectively and coordinate with emergency services.

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    Can you describe your experience in working with diverse populations?

    Share any relevant experiences you have had engaging with diverse communities. Highlight your ability to foster relationships, showing respect and understanding towards individuals from different backgrounds.

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    What strategies do you use to remain vigilant during patrols?

    Discuss techniques such as maintaining a heightened awareness of your surroundings, using observational skills, and understanding patterns of behavior on campus to enhance security during patrols.

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    How do you approach providing escorts and assistance to students?

    Express your interest in ensuring student safety and comfort. Share techniques for approaching and interacting with students in a friendly and approachable manner, creating a sense of trust.

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    How would you respond to a non-emergency request for assistance?

    Articulate a professional approach to assessing the request's nature, effectively communicating with the individual, and providing accurate information or directing them to the proper resources.

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    What are your methods for preparing accurate incident reports?

    Discuss your attention to detail and methodical approach to documenting incidents promptly and accurately. Share any experiences that showcase your organizational skills in reporting.

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    How do you utilize technology in your role as a Public Safety Officer?

    Mention any familiarity with security systems such as CCTV, alarm systems, or communication devices, emphasizing your comfort in using technology to enhance campus safety.

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    What qualities do you believe are essential for a successful Public Safety Officer?

    Discuss essential qualities including strong communication skills, the ability to work independently and in a team, problem-solving capabilities, and a commitment to community engagement.

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    How will you contribute to Augsburg University’s commitment to diversity and inclusion as a Public Safety Officer?

    Express your understanding of the importance of diversity and inclusion in public safety. Discuss how you would actively foster an inclusive environment, respecting and supporting all individuals in your role.

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    Augsburg University educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and...

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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 11, 2025

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