Sales & Services Administrative Assistant, $22.25 - $31.95/hour

As a Sales & Services Administrative Assistant at Aulani, your duties will include providing administrative support to the Sr. Sales & Services Director and Assistant Sales Director, managing calendars, preparing reports and presentations, and facilitating guest amenity requests. You will also coordinate business travel and assist in creating contracts, making this role vital for ensuring seamless operations within the Sales & Services department.

To be successful as a Sales & Services Administrative Assistant at Aulani, candidates should have at least one year of related experience, strong written and verbal communication skills, and excellent organizational abilities. Familiarity with Microsoft Office applications, teamwork, and proactive problem-solving skills are also highly valued, as you will be assisting senior leadership and ensuring that all tasks are executed smoothly.

An ideal Sales & Services Administrative Assistant at Aulani should exhibit a service-oriented attitude, enthusiasm, and a strong work ethic. Being adaptable, culturally sensitive, and possessing excellent interpersonal skills will help you engage effectively with both guests and internal teams, enhancing the overall experience for everyone at the resort.

Aulani, A Disney Resort & Spa offers various educational opportunities and a supportive environment designed for growth. As a Sales & Services Administrative Assistant, you’ll have access to Disney’s extensive training programs and resources that can further develop your skills in hospitality and administrative capabilities, paving the way for future career advancements.

As a Sales & Services Administrative Assistant at Aulani, you can expect a comprehensive rewards package that includes health benefits, educational opportunities, and unique perks that only Disney can provide. The competitive pay range of $22.25 to $31.95 per hour is just the beginning of what makes working here a fulfilling experience.

When addressing this question, focus on specific tools you’ve used like Outlook or Google Calendar to manage multiple schedules. Share examples demonstrating your ability to prioritize meetings effectively while accommodating urgent requests, showcasing your organizational skills.

Highlight your attention to detail and the steps you take to double-check figures. Discuss any experience you have with specific financial tools or systems that you’ve utilized to manage expense reports accurately, emphasizing your commitment to maintaining department fiscal integrity.

Provide a specific scenario where you utilized strong interpersonal skills to navigate a conflict. Highlight your approach to understanding the issue, actively listening, and finding a resolution, which shows your commitment to great customer service and teamwork.

Discuss tools such as task management software, lists, or prioritization techniques you apply. Provide specific examples of how you balance competing demands efficiently while meeting tight deadlines, which underscores your organizational abilities.

Show your passion for Aulani by discussing its unique attributes like cultural immersion and guest experience. Express your desire to contribute to a vibrant team that welcomes guests with the spirit of O`ahu and reflects Disney's values of service and excellence.

Talk about your experience in gathering information, designing slides, and ensuring the message aligns with the audience's needs. Mention any software proficiency related to PowerPoint and how you ensure clarity and engagement in your presentations.

Provide a specific example where your proactive attitude led to a positive outcome. This could involve improving processes, suggesting new methods, or volunteering for additional responsibilities, demonstrating your willingness to contribute beyond expectations.

Discuss your understanding of confidentiality policies and your commitment to maintaining privacy. Provide examples where you’ve handled sensitive information responsibly and the importance of trust in your role.

Reflect on the specific skills outlined in the job description such as communication, time management, and organizational talents. Share personal anecdotes that illustrate these skills in action, creating a compelling narrative for your candidacy.

Highlight how an Administrative Assistant ensures efficiency and organization, allowing sales team members to focus on generating leads and closing deals. Discuss your understanding of the importance of timely support and proactive problem-solving in driving a team’s success.