Job Description: Project Manager Microsoft Dynamics
Location: Utrecht, NL
Hybrid 2-3 days/week
Dutch Language required
Job Description:
We are looking for an experienced Project Manager who specializes in implementing Microsoft Dynamics (MSD) on the business side. Although MSD is already live , we need an expert who can guide the adoption and implementation of new functionalities. You are also responsible for the rollout to new teams at the various locations. You will also take up initiatives in the field of AI in combination with customer contact registration.
Result areas and core activities:
- Project management: Management of the entire project lifecycle, from initiation to completion.
- Adoption and implementation: Guiding the adoption of MSD and AI solutions linked to customer processes within the organization and implementation of new functionalities.
- Rollout of the application to teams that are working with MSD for the first time. Creating support for this and organizing the organization accordingly.
- Experience with integrating AI solutions in the field of customer contact. In doing so, comply with the ethical frameworks and guidelines as they apply.
- Stakeholder management: Communicating effectively with internal and external stakeholders to achieve project goals.
- Risk management: Identifying, analyzing and mitigating project risks.
- Quality assurance: Ensuring compliance with quality standards and best practices.
- You ensure that the project is delivered on time, with the right quality!
Differentiating Factors:
- Experience: At least 5 years of experience in project management, specifically with Microsoft Dynamics, change management.
- Leadership: Strong leadership skills and the ability to motivate and direct teams.
- Communication: Excellent communication skills, both written and verbal.
- Problem Solving: Strong analytical and problem solving skills.
Work and Thinking Level:
- Education: At least a bachelor's degree in Business Administration, Computer Science or a related field.
- Certifications: PMP, PRINCE2, SAFe or similar project management certifications are a plus
- Competencies: Proactive, results-oriented, stress-resistant and flexible.
MSD Knowledge and Experience:
- Configuration and Customization: Knowledge of configuring and customizing MSD to meet specific business needs.
- Integration: Experience with integrating MSD with other business applications and systems.
- User Support: Expertise in providing support and training to end users to promote MSD adoption.
- Knowledge and experience in implementing AI solutions on the business side.
- Data Analysis and Reporting: Proficiency in using data analysis and getting the organization moving to implement improvements based on data insights.
Competencies:
- Analytical Skills: Able to analyze complex problems and find effective solutions.
- Team Player: Collaborate with different teams and departments to achieve project goals.
- Organizational Skills: Excellent organizational skills and the ability to manage multiple projects simultaneously. Create support among end users and bring about sustainable change.
- Innovative Thinking: Able to come up with and implement innovative solutions.
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Are you an experienced Project Manager with a knack for Microsoft Dynamics? If so, we have an exciting opportunity for you at our company! As a Project Manager specializing in Microsoft Dynamics, you will play a pivotal role in guiding the adoption and implementation of new functionalities, ensuring that our teams across various locations can leverage this powerful platform effectively. Although Microsoft Dynamics is already live in our organization, your expertise will drive further enhancements, including the integration of AI solutions to improve customer contact processes. You will manage the entire project lifecycle, from initiation to completion, while fostering collaboration among stakeholders to achieve our goals. Your leadership skills will shine as you motivate cross-functional teams, ensuring that projects are delivered on time and meet our high-quality standards. Furthermore, you will have the opportunity to utilize your problem-solving abilities to analyze and mitigate risks, ensuring a smooth rollout of Microsoft Dynamics to teams unfamiliar with the software. If you have at least 5 years of experience in project management, especially with Microsoft Dynamics, and an educational background in Business Administration or Computer Science, we want to hear from you! Join us in creating innovative solutions and making a tangible impact.
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