Maintenance Technician (HVAC Certified)

As a Maintenance Technician (HVAC Certified) at Banyan Living, you'll be involved in performing preventive maintenance and repairs on HVAC systems, addressing maintenance requests efficiently, and conducting inspections to ensure our luxury apartments maintain optimal performance. You'll also assist in preparing units for new residents and document all activities accurately.

To qualify for the Maintenance Technician (HVAC Certified) role at Banyan Living, candidates must possess a high school diploma, valid HVAC certification, and 1-3 years of maintenance experience. Strong troubleshooting skills, good communication, and a customer-service-oriented mindset are essential for success in this role.

At Banyan Living, Maintenance Technicians (HVAC Certified) work in a supportive environment that values teamwork and dedication to quality service. Our commitment to excellence ensures that technicians have the resources they need to deliver outstanding maintenance support, fostering a culture of collaboration.

Yes! Banyan Living provides a robust benefits package for Maintenance Technicians (HVAC Certified), including bi-weekly pay, medical, vision, and dental insurance, along with life and disability insurance. In addition, there’s a generous 35% rent discount for those living onsite and a solid 401K plan.

Key skills for a Maintenance Technician (HVAC Certified) at Banyan Living include strong troubleshooting abilities, communication skills, and a customer-service orientation. Technicians should also have the capacity to work independently, manage time efficiently, and ensure compliance with safety regulations.

In answering this question, highlight specific HVAC systems you've worked with, the types of repairs you've performed, and any certifications or training you've received. Emphasize your problem-solving skills and how you ensure systems operate efficiently.

Answer this by detailing your systematic method for tackling maintenance requests—mention how you prioritize tasks, communicate with residents, and ensure that issues are resolved promptly and satisfactorily.

Discuss the safety protocols you follow, including personal protective equipment and relevant safety training. Convey your commitment to creating a safe environment for both residents and yourself.

Use the STAR method (Situation, Task, Action, Result) to describe a specific incident, outlining the challenge faced, what actions you took to resolve it, and the successful outcome that followed.

Provide insights into your emergency protocol, including documentation, communication with management, and ensuring resident safety, demonstrating your ability to remain calm under pressure.

Mention any ongoing training, certifications, or industry literature you engage with to remain current on maintenance technologies and methods. This reflects your commitment to professional growth.

Share any relevant experience regarding what tasks you perform to ensure units are move-in ready, such as inspections, repairs, and cleaning processes. This indicates your attention to detail and service orientation.

Discuss your methods for effective time management and prioritization, explaining how you assess urgency, importance, and the impact on residents when organizing your tasks.

Emphasize qualities like technical expertise, problem-solving abilities, strong communication, and customer service skills, which align with Banyan Living's values and commitment to excellence.

Express your understanding of the importance of customer service and clear communication. Discuss how you keep residents informed and ensure their comfort during maintenance work.