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Manager, Tax Operations

Job Summary:

The Manager, Tax Operations (“Manager”) is responsible for a wide range of functions and responsibilities, all serving to support, manage, innovate, introduce, and progress the operations and development of the Geography’s Tax Practice, both as a whole and for the professionals within the Practice. The ability to perform these duties in a real-time environment, to monitor and assess on a continuous basis in the most optimal manner in which to maximize the effectiveness and efficiency of all the Geography’s resources and practices

Job Duties:

Tax Department Project Manager:

  • Facilitates and develops ongoing, regular updates of practice initiatives, pilot programs and projects for the Tax department
  • Develops project management tools and templates for use by practice team members and leaders
  • Manages tasks closely to ensure timely completion and alignment with practice quality standards
  • Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Gathers and coordinates project-related deliverables to ensure quality and consistency of work products as well as shares project documents appropriately
  • Identifies, follows up, and actively manages any gaps or issues for projects in coordination with respective practice workstream leads
  • Leads project related meetings between key stakeholders, as needed

Internal Stakeholder:

  • Creates high-quality and well written materials, guidelines, correspondence, and presentations on behalf of leadership 
  • Documents and distributes information (e.g. meeting notes, action items, follow up items) from internal project meetings
  • Utilizes subject matter expertise to improve current processes and meet changing data needs as defined by regulatory changes and customer needs. Identifies, recommends, and develops significant, measurable processes to generate efficiencies, reduce operational risk, and increase levels of customer service through faster delivery and higher accuracy.
  • Facilitates onsite and offsite leadership meetings for department while coordinating activities and communication, including organizing of space, team events, catering and other logistics as needed
  • Attends internal meetings as needed

Reporting and Analysis:

  • Monitors and evaluates the department’s productivity though analysis and reports
  • Prepares comparisons to budgets, goals, and prior year results
  • Identifies irregularities in monthly, quarterly, and annual results and investigates accordingly
  • Provides pipeline and win/loss reports through the BDO CRM database
  • Other duties as required

Supervisory Responsibilities:

  • N/A

Qualifications, Knowledge, Skills, and Abilities:

Education:

  • Bachelor’s degree, focus in Accounting, or Finance, required; OR High School Diploma/GED and eight (8) or more years of relevant working experience, required

Experience:

  • Experience in project management, including developing and managing project timelines, prioritizing, and assigning projects and assessing progress, required
  • Six (6) or more years of experience at a large public accounting firm, or equivalent combination of education, training, and experience, preferred
  • Experience in a professional services firm, specifically public accounting, preferred

License/Certifications:

  • CPA, preferred
  • PMP, preferred

Software:

  • Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, and PowerPoint, required

    Language:

  • N/A

    Other Knowledge, Skills & Abilities:

  • Excellent analytical skills
  • Excellent communication skills and ability to foster and maintain relationships with professionals at all levels within the organization
  • Ability to act as a strategic partner to regional and local business line and practice leadership and management teams
  • Strong project and time management skills
  • Excellent written communication skills
  • Ability to maintain a high level of confidentiality and professionalism in all matters
  • Ability to deliver presentations and facilitate meetings/training sessions
  • Ability to work well with a team as well as independently
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Manager, Tax Operations, BDO USA

Join our vibrant team in Orlando, Florida, as a Manager, Tax Operations! In this dynamic role, you will be at the forefront of guiding and enhancing our Geography’s Tax Practice, overseeing multifaceted projects while driving innovation and operational excellence. Your primary mission will be to ensure seamless project management, smoothly coordinating critical initiatives and pilot programs that empower our Tax department. You will craft and develop project management tools that will not only help your colleagues but also elevate the quality of our practice. Your knack for analyzing productivity metrics and preparing insightful reports will be pivotal in identifying trends and driving performance improvements. As a skilled communicator, you’ll create top-notch documents and presentations on behalf of our leadership, ensuring all stakeholders are kept in the loop with clear actions outlined from internal meetings. With your extensive experience from a leading public accounting firm, you'll leverage your project management skills to oversee timelines and prioritize tasks effectively, all while maintaining professional relationships across levels. You won’t just be managing projects; you’ll be fostering an environment of success and excellence within our team. If you are ready to take your career to the next level and join a company that values innovation and teamwork, we would love to hear from you!

Frequently Asked Questions (FAQs) for Manager, Tax Operations Role at BDO USA
What are the main responsibilities of the Manager, Tax Operations at the company?

The Manager, Tax Operations at our company is responsible for overseeing various aspects of the Tax Practice, including driving project management initiatives, fostering stakeholder communication, and monitoring departmental productivity. This role also includes developing project management tools, analyzing reports, facilitating meetings, and providing high-quality documentation for leadership.

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What qualifications are required for the Manager, Tax Operations position?

Candidates for the Manager, Tax Operations position should have a Bachelor’s degree in Accounting or Finance, or a High School Diploma/GED with considerable experience in relevant roles. Proficiency in project management and at least six years of experience at a large public accounting firm are preferred. Certifications like CPA or PMP are also advantageous.

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How does the Manager, Tax Operations contribute to project success?

The Manager, Tax Operations contributes to project success by using excellent project management skills to ensure timely completion and adherence to quality standards. By monitoring project progress, resolving issues proactively, and collaborating with stakeholders, the manager effectively aligns project outcomes with the operational goals of the Tax Practice.

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What skills are essential for the Manager, Tax Operations at the company?

Essential skills for the Manager, Tax Operations include excellent analytical abilities, strong communication and interpersonal skills, and the capacity to manage projects and time efficiently. Candidates should also demonstrate proficiency in Microsoft Office Suite and possess the capability to work both collaboratively and independently.

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What makes the workplace culture for a Manager, Tax Operations at the company?

The workplace culture for a Manager, Tax Operations at our company is built on collaboration, innovation, and professional growth. We prioritize creating an environment where team members feel empowered to share ideas, embrace change, and develop their skills, making it an exciting place to advance your career.

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Common Interview Questions for Manager, Tax Operations
How do you prioritize tasks when managing multiple projects as a Manager, Tax Operations?

When managing multiple projects, I prioritize tasks by assessing their urgency and impact on overall objectives. I utilize project management tools to categorize tasks, set realistic deadlines, and communicate clearly with my team about priorities, ensuring everyone is aligned and focused on crucial deliverables.

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Can you describe your experience with project management tools?

I have significant experience using project management tools like Trello, Asana, and Microsoft Project to track progress, assign tasks, and enhance team collaboration. These tools enable me to maintain visibility over deadlines and ensure all team members have access to necessary project materials and updates.

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How do you handle conflicts between team members during a project?

I approach conflicts by facilitating open and respectful conversations between team members, allowing each person to voice their perspective. I aim to find common ground and work collaboratively towards a resolution, maintaining the focus on project goals and team cohesion throughout the process.

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What metrics do you believe are essential in analyzing the productivity of the Tax Practice?

Essential metrics for analyzing productivity include project completion rates, compliance with deadlines, the accuracy of deliverables, and client feedback. By monitoring these metrics, I can identify opportunities for improvement and areas that require additional support or resources.

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How do you ensure quality control in your team’s deliverables?

I ensure quality control by implementing standardized review processes, encouraging peer reviews, and utilizing checklists for key deliverables. Regular feedback sessions help maintain high quality, while encouraging team members to continuously learn and adapt to elevate our output.

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Describe a successful project you managed in the past.

In a previous role, I managed a project that aimed to streamline our tax filing processes. By conducting thorough analysis and collaborating with diverse stakeholders, we implemented new project management tools that reduced filing time by 30% and improved overall accuracy, greatly satisfying our clients.

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How do you stay updated on changes in tax regulations?

I stay updated on changes in tax regulations by subscribing to industry newsletters, participating in relevant training sessions, and engaging with professional networks. Continuous education is vital for a Manager, Tax Operations, to ensure compliance and adapt our strategies accordingly.

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How do you maintain professionalism whilst managing multiple stakeholders?

Maintaining professionalism is all about clear communication and setting expectations upfront. I prioritize transparency, regularly update all stakeholders regarding project developments, and remain approachable to address concerns. This fosters trust and a collaborative atmosphere.

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What strategies do you employ to foster team collaboration?

I foster team collaboration through regular check-ins, setting clear goals, and encouraging input from all members in decision-making processes. Celebrating achievements also enhances team morale, creating a culture where everyone feels valued and engaged.

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What would you do if a project fell behind schedule?

If a project falls behind schedule, I first assess the reasons behind the delay and identify potential solutions. I engage the team to reposition resources, re-evaluate timelines, and communicate updates to stakeholders, ensuring that everyone remains informed while swiftly working to get the project back on track.

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Full-time, on-site
DATE POSTED
April 5, 2025

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