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Estee Lauder Beauty Advisor - Full Time - Northlake image - Rise Careers
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Estee Lauder Beauty Advisor - Full Time - Northlake

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

• Sales - Responsible for:

  • Meeting or exceeding personal sales per hour goals
  • Being a role model and demonstrating excellent selling skills and customer service
  • Executing successful promotions and special events/pre-sells/GWP’s
  • Driving sales through customer clienteling
  • Work with store management to optimize business to business
  • Achieving assigned $ line goal
  • Identifying and reducing shrinkage in area

• Customer Service - Responsible for:

  • Meeting or exceeding SPH goal
  • Meeting or exceeding credit application goals
  • Thanking each customer by name following a purchase
  • Handling each transaction efficiently and accurately
  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
  • Building customer clientele base
  • Recording and protecting personal identifying customer information

• General Responsibilities:

  • Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
  • Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
  • Ensuring timely set-up including signage for promotional events
  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
  • Maintaining Belk and vendor professional dress standards (uniforms) and appearance
  • Cooperating with fellow associates and management
  • Complying with store policies concerning attendance, tardiness, and associate handbook
  • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
  • Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Minimum Education & Experience:

• No education requirement

• Experience in retail preferred

• Excellent communication skills

• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise

• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes

• Ability to apply treatment/make-up to customer's face

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Estee Lauder Beauty Advisor - Full Time - Northlake, Belk

Join Estee Lauder as a Beauty Advisor in Northlake, where your passion for beauty meets an exciting retail environment! As a vital member of our sales team, you will report to the Sales Team Manager or Store Manager while ensuring the uniform execution of our brand's vision in-store. In this role, you will be responsible for meeting and exceeding your personal sales goals while being a role model for your peers with your exceptional selling skills and customer service. From running successful promotions to building a loyal clientele, your influence will drive our sales and enhance customer satisfaction. You will have the opportunity to maintain our beauty department to the highest standards, ensuring an inviting shopping experience for all. Daily tasks will include unpacking and displaying the latest products, efficiently handling transactions, and contributing to a team atmosphere that emphasizes cooperation and compliance with store policies. To be considered for this full-time position, you do not need specific educational requirements, but prior retail experience will certainly be an asset, along with excellent communication skills. The role demands a flexible schedule, including evenings and weekends, and you will enjoy the physical aspect of the job as you move products and assist in creating beauty magic for our customers. Become a part of our Estee Lauder family today and help us transform the retail landscape one beauty experience at a time!

Frequently Asked Questions (FAQs) for Estee Lauder Beauty Advisor - Full Time - Northlake Role at Belk
What are the primary responsibilities of an Estee Lauder Beauty Advisor in Northlake?

As an Estee Lauder Beauty Advisor in Northlake, your primary responsibilities include achieving personal sales goals, executing marketing promotions, providing exceptional customer service, and building customer relationships. You will also need to maintain store presentation standards and participate in inventory management.

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What qualifications do you need to become an Estee Lauder Beauty Advisor at Northlake?

To become an Estee Lauder Beauty Advisor in Northlake, there are no strict educational requirements, but retail experience is preferred. Strong communication skills and the ability to work flexible hours, including evenings and weekends, are also essential.

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How does Estee Lauder ensure customer satisfaction through its Beauty Advisors in Northlake?

Estee Lauder ensures customer satisfaction by equipping Beauty Advisors in Northlake with the skills to exceed service goals, personalize customer interactions, and efficiently manage transactions. Advisors are trained to build a loyal clientele and respond to customer feedback actively.

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What types of promotions do Estee Lauder Beauty Advisors in Northlake run?

Estee Lauder Beauty Advisors in Northlake run various promotions, including special sales events, gifts with purchases, and exclusive pre-sell opportunities. They are responsible for executing these events effectively to boost customer engagement and drive sales.

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Can you describe the work environment for an Estee Lauder Beauty Advisor in Northlake?

The work environment for an Estee Lauder Beauty Advisor in Northlake is dynamic and fast-paced, where collaboration with colleagues is emphasized. You'll work in a beautiful retail space, constantly engaging with customers and showcasing the latest beauty products.

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Common Interview Questions for Estee Lauder Beauty Advisor - Full Time - Northlake
What makes you passionate about beauty and skincare?

Express your genuine interest in beauty and skincare, perhaps by sharing a personal story about how beauty products have positively impacted your life. This shows your passion and helps you connect with the values of Estee Lauder.

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How do you handle challenging customer interactions?

Demonstrate your customer service skills by sharing an example of a challenging interaction you've had in the past. Emphasize your ability to listen empathetically, resolve complaints, and turn the experience into a positive one.

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Can you provide an example of how you've achieved a sales target?

Share a specific instance where you exceeded sales targets, detailing the strategies you used, like effective product recommendations or personalized customer engagement, to achieve that success.

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How do you keep yourself updated with the latest beauty trends?

Discuss various resources you utilize to stay informed about beauty trends, such as beauty blogs, industry news, and product training sessions. This shows your commitment to your role as a Beauty Advisor.

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What techniques do you use to build customer relationships?

Describe how you create rapport with customers, perhaps by remembering names, personalizing recommendations, or following up on previous interactions. This illustrates your ability to foster a loyal customer base.

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What would you do if you ran out of a popular product during a promotional event?

Explain your problem-solving skills by outlining a plan to inform customers about the product's return, suggest alternatives, or encourage them to sign up for notifications. This shows initiative and customer-first thinking.

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How do you prioritize tasks in a busy retail environment?

Describe your organizational strategies for managing multiple responsibilities effectively. Mention using to-do lists or prioritizing urgent customer interactions while ensuring store standards are maintained.

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Why do you want to work as a Beauty Advisor for Estee Lauder?

Share your admiration for the Estee Lauder brand and its values. Discuss how you align with their commitment to quality and customer service, and express your excitement about being part of such an innovative company.

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How would you describe exquisite customer service?

Outline your understanding of exquisite customer service as being attentive, personalized, and proactive in addressing customer needs. You could mention going above and beyond to ensure a delightful shopping experience.

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What do you think is the most important quality for a Beauty Advisor?

Share that empathy and a genuine interest in helping customers find beauty solutions are essential qualities. These traits help build trust and create a positive shopping experience at Estee Lauder.

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Belk, Inc., a private department store company based in Charlotte, N.C., is the home of Modern. Southern. Style. with 293 Belk stores located in 16 Southern states and a growing digital presence. Belk is a portfolio company of Sycamore Partners, a...

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Full-time, on-site
DATE POSTED
March 30, 2025

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