Automotive General Sales Manager

As an Automotive General Sales Manager at Berman STAR Nissan/Infiniti, your main responsibilities include leading and motivating the sales team to achieve targets, training and mentoring sales staff, forecasting retail unit sales, developing sales strategies, and ensuring high levels of customer satisfaction.

To apply for the Automotive General Sales Manager position at Berman STAR Nissan/Infiniti, you ideally should have 2-3 years of dealership GSM experience, a strong track record of meeting sales targets, excellent leadership abilities, and familiarity with data analysis tools like VinSolutions and VAuto.

Berman STAR Nissan/Infiniti supports the professional growth of its Automotive General Sales Manager through continuous training, mentorship programs for staff, and opportunities for professional development to enhance industry knowledge and leadership skills.

Key skills for success as an Automotive General Sales Manager at Berman STAR Nissan/Infiniti include strong leadership and team-building abilities, excellent communication and interpersonal skills, analytical skills to identify improvements, and the capacity to foster customer relationships effectively.

The company culture at Berman STAR Nissan/Infiniti is centered on collaboration, excellence, and customer focus. As an Automotive General Sales Manager, you will be part of a team that values innovation and strives to create a supportive environment for both employees and customers.

When answering this question, focus on your leadership style, such as how you motivate your team, establish performance benchmarks, and provide continuous support and training to help them meet their sales goals.

To effectively answer this question, share an example of a customer escalation you managed, highlighting your problem-solving skills and how you ensured customer satisfaction while maintaining company policies.

Discuss your methods for staying informed, such as attending industry conferences, subscribing to relevant publications, networking with other professionals, and using analytical tools to monitor competition.

Explain how you use sales metrics and performance reports to evaluate success, along with your process for implementing adjustments when targets are not being met.

It's important to detail your experience with these tools, how you’ve utilized them to boost sales performance, streamline processes, and improve customer relationship management.

Share a specific example that showcases your strategic planning, execution, and the collaborative efforts of your team that led to exceeding sales goals.

Discuss your approach to creating a supportive environment, focusing on recognition of team achievements, open communication, and promoting a healthy work-life balance.

Mention hands-on training sessions, ongoing mentorship, providing constructive feedback, and using role-playing scenarios to enhance their skills and assure their growth.

Discuss your approach to task prioritization, perhaps by using daily or weekly planning, focusing on urgent sales goals, and ensuring team alignment with long-term objectives.

Describe your process for forecasting sales, including the analysis of past performance, market trends, and how you incorporate team input for more accurate predictions.