Pharmacy Partner Coordinator - job 1 of 2

As a Pharmacy Partner Coordinator at Blink Health, your key responsibilities will include acting as the primary contact for external pharmacy partners, managing all internal processing and shipping related queries, and resolving billing, clinical, and inventory issues. You'll also be involved in documenting incidents and improving logistical processes to ensure efficient shipping and delivery of medications.

To qualify for the Pharmacy Partner Coordinator role at Blink Health, you should have a high school diploma or GED (a Bachelor’s degree is highly preferred) and at least three years of pharmacy experience, especially in resolving third-party claims. Strong verbal and written communication skills, along with an advanced understanding of complex software systems, are also essential.

Effective communication is vital for a Pharmacy Partner Coordinator at Blink Health. You will coordinate with external pharmacy partners, resolve inquiries, and ensure that all operational needs are met promptly. Clear communication helps in preventing potential delays in shipping, solving billing queries, and maintaining overall efficiency in processes.

Blink Health is committed to the professional growth of its employees, including Pharmacy Partner Coordinators. The company encourages continuous learning and offers opportunities for mentorship and cross-department collaboration, allowing you to develop your skills and advance your career in the healthcare technology field.

Blink Health stands out as a unique workplace for a Pharmacy Partner Coordinator because of its innovative approach to healthcare technology. The company is dedicated to impacting patient care positively by ensuring accessible medication. Moreover, Blink Health fosters a culture of collaboration, curiosity, and learning, placing great value on employee contributions and diversity.

When answering this question, be sure to highlight any relevant experience you have in pharmacy settings, particularly focusing on operational roles. Discuss specific experiences related to processing claims, handling escalations, and your familiarity with pharmacy workflows.

It's important to provide a specific example that showcases your problem-solving skills. Discuss the nature of the issue, the steps you took to address it, and the positive outcome achieved, emphasizing your analytical thinking and collaboration with team members.

Addressing this question involves demonstrating your communication skills. Discuss methods you've used, such as regular updates or feedback loops, and emphasize the importance of clarity and promptness in addressing inquiries and managing expectations.

Share techniques you use to manage time effectively, such as creating priority lists, setting deadlines, and utilizing tools to track progress. Highlight your ability to remain focused and organized under tight deadlines.

Show your enthusiasm for both the role and the company's mission. Discuss how Blink Health's commitment to accessibility in healthcare resonates with your values and how you feel your skills and experiences align perfectly with the responsibilities of the position.

Express your approach to stress management through specific examples. Discuss maintaining a calm demeanor, employing effective communication, and seeking collaborative solutions to ensure operations run smoothly, even during peak stress times.

Be prepared to describe your experience with various technical systems relevant to pharmacy operations. If you have experience with Google Suite and other healthcare management systems, share how your familiarity with these tools will enhance productivity in the role.

When answering, focus on identifying inefficiencies and suggesting innovative solutions. Discuss your observation skills, thorough analysis methods, and willingness to implement process changes to enhance operational workflows.

Provide details on your experience with third-party claims, emphasizing your understanding of the claims process, common issues that arise, and your successful strategies for resolution. This shows your readiness for the complexities of the role.

Use this opportunity to discuss any previous mentoring experience you have. Highlight how you approached training, what topics you covered, and the impact your mentoring had on the individual and the team, demonstrating your leadership and collaboration skills.