Cosmetics Beauty Advisor - Shiseido/Clarins, Part Time - Beverly Center

As a Cosmetics Beauty Advisor at Bloomingdale’s, you will create a seamless and enjoyable shopping experience by providing personalized consultations, makeup application lessons, and expert trend advice. Your role will entail building and nurturing client relationships, driving both in-store and online sales, and ensuring a visually appealing merchandise presentation that resonates with our customers.

To become a Cosmetics Beauty Advisor at Shiseido/Clarins, a high school diploma or equivalent is required, along with previous selling experience, preferably in cosmetics. You should possess the ability to interpret instructional documents and work a flexible schedule that includes retail hours, evenings, weekends, and holidays.

Bloomingdale’s is committed to the growth of its Cosmetics Beauty Advisors by providing opportunities for career advancement, ongoing training in product knowledge and sales techniques, and a supportive environment that encourages collaboration and sharing of ideas. The company fosters a culture of entrepreneurship and growth potential for dedicated colleagues.

The work environment for a Cosmetics Beauty Advisor at Bloomingdale’s is dynamic and fast-paced, filled with energy and creativity. Being on the cosmetics floor means engaging with customers, collaborating with team members, and staying current on beauty trends in a vibrant and inclusive atmosphere where every colleague's input is valued.

Cosmetics Beauty Advisors at Bloomingdale’s enjoy a range of benefits, including day-one medical, dental, and vision coverage for eligible colleagues, flexible scheduling, paid time off, access to earned wages through PayActiv, bonus potential, a 401(k) plan option, and employee discounts at Bloomingdale’s and Macy’s. Our enhanced benefits also expand to pet, home, and auto insurance.

When answering this question, be sure to highlight your previous roles in cosmetics or retail, emphasizing any specific brands you've worked with and the skills you've gained. Sharing examples of how you built customer relationships or achieved sales targets can demonstrate your capability in this role.

To effectively address a difficult customer, focus on the importance of listening to their concerns, staying calm, and providing solutions to meet their needs. Share a specific instance where you successfully turned a negative situation into a positive outcome, showcasing your customer service skills and resilience.

In your answer, provide a specific example that illustrates your sales strategy and what actions led you to exceed expectations. Highlight the products you promoted and how you engaged with customers to achieve your goals.

Discuss the methods you employ to remain informed about beauty trends, such as attending industry events, following beauty influencers on social media, or reading beauty blogs and trade publications. Mention how you apply this knowledge when advising customers.

Demonstrate your approach to introducing new products by explaining how you would assess the customer’s needs first, then provide tailored information about the product’s benefits and usage. Share an example of how you've previously engaged customers with new offerings.

To convey your understanding of exceptional customer service, mention the importance of personalized experiences, empathy, and product knowledge. Provide an example that illustrates how you’ve made a customer feel valued and appreciated.

Discuss your time management strategies, such as prioritizing tasks based on customer needs and sales goals, remaining organized, and communicating effectively with your team. Share how you successfully handled busy periods in past roles.

Focus on your passion for beauty, customer service experience, and ability to create engaging relationships with clients. Share how your background fits with Bloomingdale’s mission and culture and your enthusiasm for being part of a dynamic team.

Outline a step-by-step makeup application process, including skin preparation, selecting appropriate products based on client needs, and personalizing the experience. Emphasize your attention to detail and how you ensure clients feel confident and beautiful.

Express your openness to feedback and how you view it as an opportunity for growth. Share specific times when you've received constructive criticism and how you turned that into actionable improvements in your work.