Custodian I Casino

As a Custodian I at Boyd Gaming Corporation, you will handle multiple responsibilities aimed at maintaining cleanliness and sanitation within the casino. Your tasks will include sweeping, mopping, and dusting, along with sanitizing various areas. You'll also empty waste receptacles, ensure restroom facilities are well-maintained, and respond promptly to cleaning emergencies or guest requests while following safety procedures.

To be considered for the Custodian I role at Boyd Gaming Corporation, candidates should have a high school diploma or equivalent and at least one year of custodial or janitorial experience. Prior experience in high-traffic facilities is preferred, along with knowledge of cleaning equipment and safety protocols. Strong attention to detail, physical capability, and effective communication skills are also essential.

While prior experience in a casino setting is preferred for the Custodian I position at Boyd Gaming Corporation, it's not a strict requirement. Candidates with a solid background in custodial or janitorial work, particularly in high-traffic facilities, will be well-suited for this role.

At Boyd Gaming Corporation, Custodian I employees are expected to adhere to strict safety protocols. This includes following proper chemical handling procedures, reporting maintenance issues or safety hazards promptly, and maintaining an organized workspace. Having OSHA safety certifications is preferred but not mandatory.

Custodian I positions at Boyd Gaming Corporation may require flexible schedules, including nights, weekends, and holidays. The fast-paced nature of the casino environment means that our custodial team must be ready to work during busy times to maintain cleanliness and guest satisfaction.

When discussing your previous custodial experience, it's valuable to highlight specific tasks you performed, such as cleaning, maintenance, and problem-solving in busy environments. Tailor your response to demonstrate your understanding of high standards in sanitation and how you've successfully met those in past roles.

During your interview, share an example of how you manage your time and prioritize tasks effectively. You might mention creating checklists, focusing on high-traffic areas first, or even how you remain flexible to adjust to unexpected cleaning requests from guests or management.

Discuss the types of cleaning equipment you've used in the past, such as vacuums, floor scrubbers, and various cleaning agents. Emphasize your comfort level with these tools and your knowledge of following safety procedures while using them.

Share a systematic approach for addressing cleaning emergencies, which may include assessing the situation quickly, communicating with team members, and ensuring guest safety while resolving the issue efficiently without disrupting the casino operations.

Mention your commitment to workplace safety by referring to your knowledge of OSHA regulations and the importance of following proper chemical handling procedures. Highlight any appropriate certifications and how you consistently be aware of your surroundings while working.

Effective communication is key in a custodial role, especially in a casino. Explain how you establish clear lines of communication with your team, whether through verbal updates, radio systems, or daily briefings, to ensure everyone is aligned with cleanliness goals and tasks.

In your response, reflect on your personal motivation strategies. Talk about setting small goals, celebrating completed tasks, or recognizing your contribution to guests' enjoyment and safety within the facility.

Think about a situation where you had to respond to a guest complaint and illustrate how you handled it calmly and professionally. It's crucial to emphasize your commitment to excellent customer service even in challenging circumstances.

Discuss your immediate response plan, which should include reporting the hazard to your supervisor as soon as possible and ensuring that the area is marked or attended to until it can be fixed. Prioritizing safety is essential in any custodial role.

Express your enthusiasm for working at Boyd Gaming Corporation by reflecting on their values and your desire to be part of an influential team in the casino entertainment industry. Mention how you believe you can contribute positively to maintaining the high standards the casino is known for.